Business Details
44 Years
experience
Emergency
services
Your Trusted Financial Partner for the NYU Community
As a not-for-profit financial cooperative, NYU Federal Credit Union has served the NYU community since 1982. We were founded by NYU employees with support from university leadership and initial seed funding from NYU itself. Our organization operates as a member-owned institution governed by a volunteer board, prioritizing affordable financial services and community development. We maintain specialized designations including Community Development Financial Institution, Minority Depository Institution, and Low-Income Designation status. Our leadership team brings decades of experience in financial services, with CEO Mira Ness spearheading transformative growth since 2006.We offer comprehensive banking solutions tailored to NYU faculty, staff, students, alumni, retirees, and their families. Our services include savings accounts, mortgage lending, auto financing, credit cards, and retirement planning tools. We emphasize financial education through webinars and planning resources while maintaining digital banking capabilities for modern convenience. Our dual branches in Manhattan and Long Island provide localized service with extended weekday hours.
Services
Savings Accounts
Mortgage Loans
Auto Loans
Credit Cards
Retirement Accounts
Student Loans
Personal Loans
Wire Transfers
Zelle Payments
Mobile Banking
Details
- Year established: 1982
Highlights and features
- 40+ years serving NYU community members exclusively
- Member-owned cooperative with community-focused governance
- Competitive rates on loans and savings products
- Financial education resources and planning tools
- Specialized designations supporting underserved communities
Associations and certifications
- Community Development Financial Institution (CDFI)
- Minority Depository Institution (MDI)
- Low-Income Designation (LID)
Services
Savings Accounts
We offer multiple savings solutions including standard share accounts, money market options, and special-purpose club accounts. Our interest-bearing products help members build emergency funds and achieve financial goals. Competitive rates reward consistent savers while maintaining liquidity for immediate needs.
Mortgage Loans
Our mortgage suite includes fixed-rate and adjustable-rate options for primary residences and investment properties. We provide competitive rates with personalized underwriting that considers unique member circumstances. Loan specialists guide borrowers through the entire process from pre-approval to closing.
Auto Loans
We finance new and used vehicles with terms up to 72 months for qualified members. Our auto loan program includes competitive APRs, flexible down payment options, and quick approval processes. Members receive protection options including GAP insurance and extended warranties.
Credit Cards
Our credit card offerings feature multiple rewards programs, low introductory APRs, and no annual fees. We provide both secured and unsecured options to help members build credit responsibly. Cardholders access 24/7 fraud monitoring and mobile management tools.
Retirement Accounts
We offer traditional and Roth IRA options with multiple investment choices. Our retirement specialists help members select appropriate contribution strategies and rollover options. Educational resources guide long-term planning for financial security in retirement years.
People
Mira Ness
CEO
Mira Ness has led NYU FCU's transformation since 2006, expanding services from basic offerings to comprehensive financial solutions while maintaining community focus.
Richard Vogel
Board Chair
Richard Vogel serves as Board Chair, bringing extensive academic administration experience from NYU College of Dentistry to guide strategic decision-making.
Eugenia Mejia
Vice Chair
Eugenia Mejia contributes financial expertise as NYU College of Dentistry's Assistant Dean for Admission and Enrollment Management to support member-focused policies.
Waveney Joseph
Board Member
Waveney Joseph provides healthcare finance perspective as NYU Langone Health's Vice President of Finance to ensure responsible growth strategies.
Kerry Mackey
Board Member
Kerry Mackey contributes operational expertise from her role as NYU Langone Vice President overseeing hospital operations and women's health services.
Questions
Who is eligible to join NYU Federal Credit Union?
Eligibility includes NYU faculty, staff, students, alumni, retirees, and their family members through direct familial relationship or shared household expenses.
What digital banking services do you offer?
We provide mobile banking with check deposit, Zelle transfers, card management, and secure messaging through our NYU FCU mobile app and online banking portal.
Do you offer financial education resources?
Yes, we provide webinars, financial calculators, and planning tools to help members make informed decisions about budgeting and wealth building.
What loan products are available?
We offer mortgages, auto loans, personal loans, student loans, and credit cards with competitive rates tailored to member financial profiles.
Are there branch locations available?
We maintain two physical branches in New York City and Mineola, NY with extended weekday hours and online appointment scheduling options.
How are members involved in governance?
Our member-elected volunteer board establishes policies ensuring our cooperative remains focused on member needs and financial accessibility.
Reviews (6)
Peter C.
Nov 01, 2021
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It's practically impossible to use their ATM. They have an ATM in the Jasper Kane cafeteria in NYU Tandon and it is completely useless. If you don't trek to Washington Square to deposit $$, they dock you $10 a month for dormancy until they bleed you dry.
John Adragna
Feb 21, 2021
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Began applying fees to my account. Staff would not answer phone. Would not return voicemails. Emails resulted in delay warnings and bounce backs. Eventually received instructions to prevent further fees and followed them. No confirmation. Same communication issues. Closed my account after racking up fees. CS acknowledged long history of emails on their side, and communication issues, but refused to refund fees even though they admit NY State recommended refund. Predatory outdated fee structure. Poor customer service. Unreliable staff and communication. Bank elsewhere.
Anonymous Nyc
Jan 22, 2021
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They were efficient and responsive for processing my application for a PPP loan. From initial contact to funding, was only a week. I tried to contact Citibank first, but they were impossible to reach, so tried here instead. It was a pleasure.
Jonathan Pichot
Aug 11, 2020
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Great little bank for NYU alumni. They have some of the best rates I could fine for student loan refinancing. Customer support was fast and personal.
Samuel H.
Apr 29, 2020
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I had an excellent experience securing a PPP Covid-19 business loan with the NYU Federal Credit Union. The staff was extremely helpful, responsive and quick in submitting my loan application. The loan is very important to my small, photography business and I was approved in 24 hours. Thank you NYU Federal Credit Union!!!
Jane A.
Apr 16, 2020
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We have never, ever had as good an experience at any bank as our recent experience with the NYU FCU. We turned to the NYU FCU for help obtaining a Payroll Protection Program Loan from the Small Business Administration due to the Coronavirus pandemic. We are a small, but busy, well-established medical office. We spent a lot of the month of March providing free medical care. Our income during this pandemic does not cover our employees' salaries, let alone our rent and other bills. After hearing that the NYU FCU was willing to help medical offices of doctors affiliated with NYU, we sent an
