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Your Trusted Partner for Community Banking Solutions
At Fibre Federal Credit Union, we pride ourselves on delivering personalized financial solutions rooted in community trust and innovation. With decades of service across Washington and Oregon, our commitment extends beyond traditional bankingwe empower members through financial education, award-winning customer service, and a robust network of resources. Our team of experts specializes in tailored loan programs, cutting-edge digital tools, and inclusive banking practices, ensuring every member receives the support they deserve. Recognized as Forbes #1 in Washington, we combine local insight with national standards of excellence to foster lasting relationships and drive economic growth in the communities we serve. 
Services
Auto Loans
Mortgage Loans
Business Loans
Checking Accounts
Savings Accounts
Contactless Cards
Online Banking
Mobile Banking
ITIN Lending
Credit Cards
Highlights and features
- We offer access to 30,000+ ATMs nationwide with competitive fee structures.
- Our 24/7 Card Care Center ensures round-the-clock support for cardholders.
- We specialize in local market expertise across Washington and Oregon.
- Award-winning customer service recognized by Forbes and Statista.
- Comprehensive financial wellness programs for education and debt management.
Associations and certifications
- Inclusiv
What people say
Friendly and helpful staff
Exemplary customer service
Community involvement
Easy online banking
Quick loan processing
Services
Auto Loans
Fibre Federal Credit Union provides competitive auto loans for new and used vehicles, with flexible terms and low rates. Our streamlined application process ensures quick approvals, and our team offers personalized guidance to help members find the right financing solution. Whether purchasing a car, truck, or motorcycle, we prioritize member needs with transparent terms and exceptional service.
Mortgage Loans
We offer a range of mortgage loans, including VA and FHA options, tailored to help members achieve homeownership. Our services include competitive rates, down payment assistance programs, and expert advice throughout the loan process. With local underwriting and dedicated support, we simplify the path to buying or refinancing a home in Washington and Oregon.
Business Loans
Fibre Federal Credit Union supports business growth with commercial loans, lines of credit, and equipment financing. Our solutions cater to small and medium-sized enterprises, offering personalized service and quick decision-making. From startup capital to expansion funding, we partner with businesses to build long-term financial success through reliable, member-focused lending.
Contactless Cards
Our contactless debit and credit cards enable secure, fast transactions using NFC technology. Members benefit from enhanced fraud protection, including unique transaction codes and encrypted data. With no need to insert or swipe, these cards streamline purchases while maintaining robust security, making everyday banking more convenient and efficient.
Online Banking
Manage accounts 24/7 through our user-friendly online banking platform. Features include bill pay, account transfers, mobile check deposit, and real-time transaction alerts. Integrated tools like Fibre Card Manager allow members to control card usage and monitor activity securely, ensuring full financial oversight from any device.
Questions
What services does Fibre Federal Credit Union offer?
We provide checking and savings accounts, auto and mortgage loans, business financing, contactless cards, online banking, and financial wellness programs.
How can I apply for a loan?
Apply online through our secure portal, visit a local branch, or contact our loan department for personalized assistance with auto, mortgage, or business loans.
Are there 24/7 services available?
Yes, our 24/7 Card Care Center assists with card-related inquiries, and online banking is accessible anytime for account management.
What communities do you serve?
We operate in Washington (Longview, Kelso, Castle Rock) and Oregon (Astoria, Newport) with a focus on local member needs.
How do you support financial education?
Through partnerships like GreenPath and Zogo, we offer free workshops, debt counseling, and interactive tools to improve financial literacy.
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Reviews (6)
Leanne Byman
Nov 15, 2021
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When I called with several questions, Madison G. went above and beyond to help me out and get me the answers I was looking for. It was hugely appreciated, and left me with a very good impression of the quality of customer service Fibre Federal offers. Thank you very much, Madison!
Patrick Nesbit
Oct 20, 2021
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Well I have to say I would give these folks 10 stars if I could after all the amazing years I have been with them. Everyone is always cheerful and positive no matter what department I have delt with or branch I have used. I got nailed twice by online fraud of two different types after someone stole my credit card information and made fraudulent charges. These kind folks were quick to fix the issue, notify me, lock my account, and print out a new card the same day I filled out the report. Thanks guys for keeping me rolling smoothly along. Back around 2008 a kind loan officer also got me out of a
Bigbarrettbob
Sep 17, 2021
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The good is, their interests rates are the same across the board no matter what your credit and they will let you differ a monthly payment if you are having trouble paying once a year. Most of the staff is pretty friendly. The bad... If you want to talk to somebody by phone you will be placed on hold for a loooooooooong time. They are really riding the covid train excuse. If you would like to make a payment on your loan by phone with your debit card from a different bank, not going to happen, you'll need to physically go into the bank or mail them a check or use bill pay that your bank offers.
Joan Russell
Aug 24, 2021
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I have never been treated so rudely in my life then at the Kalama Fibre Federal CU branch! I wouldn't bank there if it was the last bank in the world!
LastAction Hero
Aug 13, 2021
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This institution continues to go downhill. Every time I go, the wait is longer, the service is worse. Not sure whats going on here. But last 2 visits have been the worst ever!
Josh Caldwell
Jun 03, 2021
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Had my card locked down because they felt a purchase was faulty, which it wasn't... Then they make you wait for a new card in the mail or drive in to verify and pick up a new card... Then harass you when you want to close your own account.
