Business Details
Emergency
services
Trusted In-Home Companions and Homemakers in Connecticut
At Premium Home Aids and Companions Services, we are dedicated to providing high-quality, non-medical in-home care that empowers clients to maintain independence with dignity. Our personalized approach ensures each service plan is tailored to individual needs, offering flexibility through hourly, overnight, or live-in support. With a focus on safety and compassion, our thoroughly screened homemakers and companions deliver essential assistance with daily living, medication reminders, transportation, and end-of-life care. Available 24/7 for emergencies, we serve all of Connecticut with three regional offices.Our rigorous screening process includes national criminal background checks, motor vehicle record verification, and personal reference validation to ensure client trust. Backed by decades of client referrals and healthcare professional partnerships, we prioritize transparent communication and customized solutions. Our commitment to quality care has established us as a trusted choice for families seeking reliable home support services.
Services
Personal Assistance
Homemaker Services
Hourly Services
Companions Services
Live-In Services
Highlights and features
- We offer 24/7 emergency support with immediate response capability
- Our services are fully customized to individual client requirements
- All staff undergo rigorous multi-level background verification
- Experienced caregivers with specialized training in elder care
- Serving all Connecticut communities with three regional offices
Associations and certifications
- CT DCP Registration #HCA 0000658
What people say
Compassionate caregivers
Reliable and competent
Affordable and flexible
Like family members
Excellent service quality
Services
Personal Assistance
Our Personal Assistance service provides essential support with daily living activities including hygiene routines, mobility assistance, and medication reminders. Trained caregivers help maintain clients' independence while ensuring safety in their home environment. This service addresses both physical and cognitive challenges through personalized care plans tailored to individual capabilities and needs.
Homemaker Services
Homemaker Services maintain household functionality through cleaning, laundry, meal preparation, and errand assistance. Our staff handles routine maintenance tasks while respecting clients' personal space and preferences. This service helps preserve familiar home environments for seniors and individuals requiring support with domestic responsibilities.
Companions Services
Companions Services focus on emotional well-being through social interaction, recreational activities, and meaningful engagement. Caregivers provide conversation, game participation, and emotional support to combat isolation while respecting clients' social preferences and energy levels.
Live-In Services
Live-In Services offer continuous support for clients needing extended assistance without full-time nursing care. Caregivers provide round-the-clock companionship, safety monitoring, and task assistance while adapting to clients' schedules and specific requirements in their home environment.
Hourly Services
Hourly Services deliver customizable support ranging from two-hour visits to overnight stays. This adaptable option addresses temporary needs, respite care, or supplemental assistance while maintaining client independence through scheduled, need-based interventions.
Questions
What home care services do you offer?
We provide personal assistance, homemaking, companionship, live-in care, and hourly services tailored to individual needs across Connecticut.
Are your caregivers properly screened?
All staff undergo national criminal background checks, motor vehicle record verification, and personal reference validation before client assignment.
Do you accept insurance payments?
We accept some insurance plans and participate in the Connecticut Home Services Program. Contact us for specific payment arrangement details.
Are services available after business hours?
Emergency support is available 24/7 through our main phone line with after-hours call routing options.
How are service rates determined?
Rates are customized based on individual care requirements. We create personalized plans to avoid charging for unnecessary services.
What geographic areas do you serve?
We provide services throughout Connecticut with offices in Rocky Hill, Middlebury, and Norwich supporting statewide coverage.
Reviews (7)
Shali Marlene
Sep 19, 2020
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1 star. Ive worked for better companies. Working for this agency I had not once gotten a good recognition from this employer, however my clients made up for it because at least I would hear good reviews from THEM. Thats what happens when you do your job. I tried to come back and work for this company, I called yesterday they said they were hiring, I call today and they arent hiring... I feel like they discriminated me once they got my name and knew I was coming as a rehire... but hey Ill be a great employee elsewhere.
Vanessa B.
Jan 02, 2019
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This place should be shut down by the state, they do not offer any sick days or paid vacation time for their caregivers even though they are required to by law if they register more than 50 employees per quarter to the state. This company registers over 200 hundred employees every quarter with the state of CT and does not play by the rules. This company also pays 10.10 for both homemaking and companion when there are different rates for these jobs since the job description is different . The state needs to go in Audit them and shut this place down for good. The office staff especially Vanessa Lucewicz
M. Cole
Oct 12, 2018
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I started as a caregiver back in 2012 when the company was just beginning. It took a couple of weeks for my background to go through and to find a client that worked with my schedule and the distance I was willing to travel. I worked as a caregiver primarily for about 3.5 years before I was promoted into the office. I worked about 1/2 of the year as a part time caregiver and a part time office assistant. After my client passed away, I was offered a full time position in the office. Working with Premium Home Aids has been a great experience, everyone genuinely cares about each other and the clients
Sal Walker
Jan 21, 2018
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Horrendous experience. The caregivers are not trained or qualified in any way to care for your loved ones despite what the staff say. They hire anyone regardless of experience. Don't believe them when they say they train people, because they don't. They hire and staff people same day. They say anything to cover themselves when things go awry. There are many other agencies out there. I would not recommend this one.
Susan Laverty
Oct 18, 2017
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Love working for this company as a PCA. GREAT GREAT CLIENTS AND I HAVE ALWAYS BEEN Treated well by the staff. It has been over a year since I started. When I was hired it took a week or more until I worked due to the background checks and reference checks. Once I started I worked weekends. Now I work during the week enjoying every minute . I am a woman of maturity. And a retired LPN.
Kiri Lake
Oct 14, 2017
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I was a caregiver for a long time and then I was asked to join the office staff. I appreciated the fact that they noticed how well I worked and gave me a chance to work with our caregivers and wonderful office staff. The company always makes sure that the staff and clients are taken care of no matter what.
Ieshia Callinder
Sep 23, 2017
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Love the staff especially my scheduler Alyssa very helpful to your needs and she placed you with clients that are very compatible to you. Love my job and the company I work for. PS would recommend anyone to work for premium home aide's. They care about you as a caregiver.
