Business Details
Your Trusted Financial Partner in Franklin, TN
Southeast Financial has served the financial needs of our members with dedication and integrity. As a trusted financial institution headquartered in Franklin, Tennessee, we offer a comprehensive range of services including savings accounts, checking accounts, certificates, IRAs, mortgages, auto loans, personal loans, and business loans. Our NCUA-insured programs provide security and peace of mind for our members. We prioritize innovative digital services like online banking, mobile apps, and digital wallets to ensure convenience. Our team of financial professionals is committed to empowering members through personalized guidance, financial education initiatives, and community-focused programs such as scholarships and financial literacy workshops.The credit union maintains robust security protocols, including automated fraud alerts and encrypted transactions, to safeguard member information. Our operational hours are designed for accessibility, with customer service available Monday through Friday from 7:00 a.m. to 6:00 p.m. We continually invest in technological advancements, recently launching enhanced digital banking platforms to improve member experience. Our commitment to transparency is evident in our clear communication policies and identity verification processes. Through decades of service, Southeast Financial has established itself as a reliable partner in personal finance management within Middle Tennessee and beyond.
Services
Savings Accounts
Checking Accounts
Mortgage Loans
Vehicle Loans
Personal Loans
Credit Cards
Online Banking
Digital Wallet Services
Financial Education
Wealth Management
Highlights and features
- Our NCUA-insured financial products protect your deposits up to $250,000
- 24/7 digital banking access with security features like fraud alerts
- Specialized mortgage and auto loan programs with competitive rates
- Community-focused initiatives including financial education workshops
- Dedicated member service representatives available during extended hours
Associations and certifications
- NCUA
Services
Savings Accounts
Our savings accounts provide secure financial growth with competitive interest rates and NCUA insurance up to $250,000. Members benefit from digital access through mobile banking apps and online portals while enjoying no monthly maintenance fees. These accounts help build emergency funds, achieve savings goals, and create financial stability for individuals and families.
Mortgage Loans
Southeast Financial offers various mortgage programs for home buyers and refinancers with personalized rate options. Our lending specialists provide guidance through the pre-approval process and closing procedures. Competitive APRs, flexible terms, and online application tools make purchasing or refinancing homes more accessible for qualified borrowers.
Vehicle Loans
We provide auto financing solutions for new and pre-owned vehicle purchases with special APR offers for qualified members. Loan terms up to 12 months include both traditional auto loans and recreational vehicle financing. Our digital tools allow rate comparisons and pre-qualification before visiting dealerships.
Digital Banking
Our comprehensive digital banking platform enables 24/7 account management through mobile apps and web portals. Features include bill payment, digital wallets, remote check deposit, budgeting tools, and real-time transaction alerts. Security measures like automated fraud detection protect member accounts during online transactions.
Financial Education
Southeast Financial promotes financial literacy through educational resources and community programs. Our Money Talks blog, calculators, and workshops cover budgeting, debt management, and investment strategies. This initiative supports members in making informed financial decisions and achieving long-term stability.
Questions
How do I become a Southeast Financial member?
Membership requires opening a savings account with a minimum deposit. You must live, work, or worship in our designated service area within Middle Tennessee and surrounding regions.
What loan rates do you currently offer?
Current rates vary by loan type. Check our website for special offers like 3.99% APR on new auto loans and 5.49% APR on new RV loans for qualified members.
Is my money safe at Southeast Financial?
Yes. All deposits are insured up to $250,000 by the National Credit Union Administration (NCUA), a federal government agency providing financial security to members.
Can I access my accounts online?
We provide full-featured online banking and mobile apps for account management, bill payments, funds transfers, and digital wallet integration available 24/7.
What mortgage options are available?
We offer conventional, FHA, VA, and USDA loan programs with competitive rates and personalized guidance from experienced mortgage professionals for first-time buyers and seasoned homeowners.
Do you have financial education resources?
Our Money Talks blog provides free resources on budgeting, credit building, and investment strategies. We also offer community workshops and financial calculators online.
Reviews (4)
Elizabeth C.
Apr 04, 2020
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I've been using SFCU for several years and they have put a hold on my card probably 8 times now for "fraudulent" activity when I was just using it the way I always do. They never checked with me first or let me know after they did it. $32 overdraft fee and $1.50 "daily negative balance fee." There is no way to reach them on nights or weekends at all. I'm switching to a bank as soon as possible.
Tina D.
Oct 18, 2019
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I took someone I n my family to open an account. The teller was clearly having a bad morning at 9 am. She asked for proof of ID and address. We provided it. She took an internal call while helping us set up a new account and details were said in front of us. Unprofessional. She gave very little attention to us trying to start a new account and expressed difficulty in our proof and gave us no alternative solutions. We left upset. No need to go back. Gave a manager a voice mail. Waiting to express our concerns with the unfriendly teller Debbie in Franklin tN.
Meredith B.
Aug 20, 2019
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My whole family has been members for years. My family moved out of state and we continue to be members. Kind and caring people who are there for their customers.
Bart K.
May 23, 2019
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After receiving a quote from them via LendingTree, I was asked to submit a loan application for a boat purchase. I was told they process loan requests in 1 day. It's going on 5 days now and I still can't find anyone to tell me when I can expect a response. Very frustrating to wait days on a process that should takes seconds (literally).
