Business Details
21 Years
experience
Expert Flooring Solutions in Portsmouth, NH
B & C Floor Store was founded over two decades ago by Brett and Carol Burgard, who envisioned a business centered on exceptional customer service and durable flooring solutions tailored to real-life needs. With more than 30 years of combined industry experience, the founders established a reputation for quality products and personalized service. The business is now owned by Todd Parsons, who continues the legacy of excellence while introducing fresh perspectives to meet evolving customer demands. The team includes design expert Jerri Roda, who provides personalized color consultations and custom tile designs. The company specializes in flooring solutions for residential and commercial projects, offering a wide range of products including tile, vinyl, carpet, hardwood, and rubber flooring.Their Portsmouth showroom spans 2,000 square feet and features thousands of samples, allowing customers to explore options in person. The company emphasizes a customer-first approach, providing free samples, complimentary home measurements, and expert installation services. Their commitment to quality is reflected in partnerships with trusted local installers who share their values of professionalism and attention to detail. They serve clients in New Hampshire, Southern Maine, and Massachusetts, catering to both homeowners and contractors. The business prides itself on helping customers create stylish, durable spaces while maintaining transparency, affordability, and reliability.
Services
Tile Flooring
Vinyl Flooring
Carpet Installation
Stair Runners
Hardwood Flooring
Details
- Year established: 2005
Highlights and features
- We offer free in-home measurements and personalized design consultations.
- Our team includes certified design experts with decades of industry experience.
- We provide complimentary flooring samples for informed decision-making.
- We partner with trusted local installers known for professionalism and precision.
- Our showroom features thousands of flooring samples for hands-on selection.
What people say
Excellent service
Knowledgeable staff
Prompt installation
Competitive pricing
Beautiful results
Services
Tile Flooring
Tile flooring offers durability and style for bathrooms, kitchens, and high-traffic areas. Our selection includes porcelain, ceramic, natural stone, and glass tiles. Expert installation ensures long-lasting results with precise grouting and sealing. Clients benefit from enhanced home value and low-maintenance surfaces.
Vinyl Flooring
Vinyl flooring provides waterproof, scratch-resistant surfaces ideal for kitchens, basements, and mudrooms. Options include planks, sheets, and tiles that mimic wood or stone. Professional installation guarantees seamless transitions and extended warranties. Clients enjoy affordable luxury with minimal upkeep.
Carpet Installation
Carpet installation services cater to bedrooms, living rooms, and commercial offices. We offer stain-resistant fibers, soundproofing benefits, and custom stair runners. Expert stretching and seaming ensure a polished finish. Clients receive free samples and precise measurements for tailored solutions.
Stair Runners
Stair runners enhance safety and aesthetics with patterned or broadloom carpeting. Installation includes padding and secure fastening for durability. Clients choose from pre-made or custom-cut options to match decor while reducing noise and slip risks on staircases.
Hardwood Flooring
Hardwood flooring features domestic species like oak, maple, and walnut. Installation includes sanding, staining, and finishing for a seamless look. Clients gain timeless elegance with options for borders or inlays. Our team ensures proper acclimation and precise cuts for lasting beauty.
People
Brett Burgard
Co-Founder
Brett Burgard co-founded B & C Floor Store with Carol, leveraging over 30 years of industry experience to prioritize customer satisfaction and quality craftsmanship.
Carol Burgard
Co-Founder
Carol Burgard built B & C Floor Store's reputation for exceptional service, combining expertise with a family-oriented approach to flooring solutions.
Todd Parsons
Owner
Todd Parsons now leads B & C Floor Store, maintaining its legacy while introducing modern innovations to meet evolving customer needs.
Jerri Roda
Design Expert
Jerri Roda specializes in personalized color consultations and custom tile designs, guiding clients to cohesive and stylish flooring choices.
Questions
What flooring options are available at B & C Floor Store?
We offer tile, vinyl, carpet, hardwood, rubber flooring, and stair runners, with thousands of samples in our Portsmouth showroom.
Do you provide installation services?
Yes, we coordinate professional installations through trusted local partners for all flooring types in NH, ME, and MA.
Can I take flooring samples home?
Yes, we offer free samples to help you visualize options in your space before purchasing.
Are there financing options for flooring projects?
Currently, we do not offer financing but provide competitive pricing and free consultations to fit your budget.
What areas do you serve?
We serve Portsmouth, NH, and surrounding regions including Southern Maine and Massachusetts.
Reviews (4)
Dr. Angela Lambert
Apr 16, 2021
Report
Brett & Carol took the time to help me with my tile needs. They followed through on all of my questions and were a pleasure to work with.
Karen Harvey
Jan 14, 2021
Report
Recently had a carpet job done by B & C Floor Store. Carol and Brett the owners are great to do business with. Carol was very welcoming and knowledgeable when we visited the store. Brett followed up in a timely manner with a visit and reasonable quote on the job and the gentleman who came and installed the carpet (i forget his name) was very friendly, skilled and efficient!. We will definitely contract B & C Floor in the future and highly recommend them.
Cate Smith
Sep 19, 2019
Report
This is our third time using B & C Flooring in our home. Quality product, friendly and knowledgeable staff. Installation is very well done, quickly, and the staff is very friendly and efficient. We love our floors and will be back as we update rooms in our old house!
David Stout
Aug 19, 2013
Report
It is so nice to have a local alternative to the big box stores when looking for new flooring in Portsmouth. B&C has put together such a nice showroom, with so much to offer in terms of selection. We found some beautiful tile that looks like antiqued wood and other flooring made of durable cork. Mostly what has drawn us to the B&C floor store is how nicely Brett and Carol treated us. Very neighborly and sincere. Highly recommended!
