Business Details
50+ Years
experience
Your Trusted Credit Union in Knoxville, TN
City Employees Credit Union has been committed to serving the financial needs of its members since 1932. Originally chartered to serve employees of Knoxville City Hall, the credit union has expanded to serve individuals across multiple counties and public service sectors. The institution emphasizes member ownership, offering competitive rates on savings and loans while maintaining a strong focus on financial education, community involvement, and personalized service.With a dedication to transparency and member satisfaction, the credit union provides a wide range of products including checking accounts, certificates, mortgages, and auto loans. Its financial stability has been consistently recognized through superior ratings and annual dividends returned to members.
Services
Auto Loans
Home Equity Loans
Free Checking
Certificates
Visa Credit Cards
Online Banking
Overdraft Protection
IRA Accounts
Mortgage Loans
Financial Education
Details
- Year established: 1932
Highlights and features
- We offer competitive loan rates with zero closing costs on home equity products.
- Our free checking account includes interest earnings and no monthly fees.
- We provide financial education resources for youth and adults.
- Our overdraft protection program prioritizes member needs with affordable terms.
- Weve returned annual dividends to members since 2002 through sound financial management.
Associations and certifications
- National Credit Union Administration
- Bauer Financial Group
Services
Auto Loans
Flexible auto loan options for new and used vehicles with competitive rates. We partner with local dealerships and offer direct financing to meet diverse financial needs. Members benefit from low APRs and personalized terms.
Home Equity Loans
Fixed-rate home equity loans with zero closing costs up to $200,000. Ideal for home improvements, debt consolidation, or education expenses. Tax-deductible interest options available with convenient payment plans.
Free Checking
Interest-bearing checking accounts with no monthly fees, unlimited check writing, and free debit cards. Includes online bill pay, check imaging, and overdraft protection for financial flexibility.
Certificates
High-yield certificate accounts with terms starting at 1 year. Earn predictable returns with monthly interest payments. Minimum deposit requirement of $2,500 ensures competitive APYs for secure savings.
Financial Education
Comprehensive financial literacy programs for all ages, including youth savings initiatives and college scholarship opportunities. We provide tools to build credit responsibly and plan for long-term financial success.
Questions
What loan types does CECU offer?
CECU provides auto loans, home equity loans, mortgages, signature loans, and credit cards with competitive rates.
How can I access my account online?
Use CECU Online for 24/7 access to check balances, transfer funds, and pay bills securely.
Are my deposits insured?
Yes, all deposits are federally insured up to $250,000 by the NCUA.
Can I apply for loans online?
Yes, you can apply for most loan types through our secure online application process.
What overdraft protection options exist?
We offer linked savings accounts, lines of credit, and a Courtesy Overdraft program for qualified members.
Videos
Reviews (6)
Mary Constantine
Sep 15, 2020
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I've frequented many locations in my 30+ years as a member of CECU and I've had wonderful experiences during that time. The Washington Pike location is the one I frequent the most and Susan always greets me with a welcoming smile. She knows her customers by name and goes above and beyond to take care of them appropriately. CECU, Susan is a jewel of an employee. Thank you for maintaining quality staff.
Kirsten Cox
Aug 19, 2020
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I've been using this bank for the past 13 years and I LOVE it. Wonderful tellers, finance people are helpful and I have nothing bad to say about CECU. Great credit union.
Christian Brock
Nov 29, 2019
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It's like performing in a circus the amount of hoops you have to jump to get your money. They claim to help build your credit but womt even allow you pay utilities or other Bill's using your card. Trying to get useful info is easier done at the dmv or irs. They charge a fee just to enroll into the Mobil app for your free checking as they advertise. Thier phone line might as well not even exist. I do not recommend this bank.
Michael Brown
Nov 28, 2019
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They actually want to protect your money, instead of milking you for every penny you have, because that's in their favor...
Shannon Hodge
Feb 01, 2019
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I wanted a signature loan to work on my truck have been a member for about 18 years I had to go bankrupt awhile back and I paid them off but since I have child support they are unable to help why lead me on since Friday tell me no how are people supposed to get a new start when someone you thought was on your side will not even help you and also it would be coming out of my check so it would be paid why should we even have a credit union give some one a chance thanks for nothing my money will be going g elsewhere
Michael Linhicum
Dec 17, 2017
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Very friendly and professional people easy to get to atmosphere there is AWESOME THANK YOU ALL WHO WORKS @ CECU.