Business Details
18 Years
experience
Emergency
services
Trusted Property Management Solutions in Vancouver, WA
Zenith Properties NW has been a trusted leader in property management and real estate services across Clark County for over 17 years. Founded by Denny and Johanna Miller, our team combines decades of local real estate expertise with a commitment to personalized service. We specialize in managing single-family homes, offering comprehensive solutions including tenant screening, maintenance, financial reporting, and marketing. Our hands-on approach ensures property owners maximize returns while tenants enjoy well-maintained homes and responsive support.With a focus on communication, teamwork, and innovation, we leverage cutting-edge technology and deep market knowledge to deliver exceptional results. Recognized as Vancouver Business Journal's Best in Business for nine consecutive years, we pride ourselves on transparency, ethical practices, and a happiness guarantee that underscores our dedication to client satisfaction.
Services
Property Management
Tenant Screening
Maintenance Services
Real Estate Sales
Rental Marketing
Financial Reporting
Eviction Assistance
Virtual Tours
Lease Management
24/7 Emergency Repairs
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency repair services for urgent tenant needs.
- Our team provides personalized communication with bi-weekly property updates.
- We guarantee damage-free tenant move-outs with our Happiness Guarantee.
- We leverage 30+ years of local real estate market expertise.
- We use advanced marketing tools for faster tenant placement and competitive pricing.
Associations and certifications
- Coalition
What people say
Quick repair response
Professional staff
Seamless move-in process
Competitive rental rates
Transparent communication
Services
Property Management
Our comprehensive property management services handle every aspect of rental property ownership, from tenant placement to maintenance coordination. We use advanced market analysis to set competitive rental rates, implement rigorous tenant screening processes, and provide monthly financial reporting. With 24/7 emergency response and a dedicated maintenance team, we ensure properties remain in excellent condition while maximizing owner returns. Our local expertise in Clark County helps minimize vacancies through targeted marketing strategies.
Tenant Screening
We conduct thorough tenant background checks including credit history, employment verification, and criminal record searches. Our standardized screening process ensures compliance with fair housing laws while identifying qualified tenants. We verify income stability and rental history to reduce risk for property owners. Our digital application system streamlines the process while maintaining strict data security standards certified by Coalition cybersecurity protocols.
Maintenance Services
Our 24/7 maintenance support addresses tenant repair requests promptly with certified technicians. We handle emergency repairs within 30 minutes of notification and schedule routine maintenance to preserve property value. Our network of pre-vetted contractors ensures quality workmanship at competitive rates. Preventative maintenance programs help avoid costly repairs while maintaining tenant satisfaction through timely service delivery.
Real Estate Sales
Our real estate brokerage team specializes in Clark County property transactions with top 2% sales performance. We offer professional photography, virtual tours, and targeted marketing campaigns to attract qualified buyers. Our agents provide comparative market analysis and negotiation expertise to maximize sale prices. From listing to closing, we handle all transaction details while keeping owners informed through regular updates.
Virtual Tours
We create immersive 360-degree virtual tours for property listings to expand market reach. These digital walkthroughs allow prospective tenants to explore properties remotely at their convenience. Our virtual tour technology integrates with major rental platforms to increase visibility while reducing in-person showing requirements. This innovative marketing tool helps achieve faster tenant placement without compromising property presentation quality.
People
Denny Miller
Designated Broker
With over 30 years of local real estate experience, Denny Miller leads our brokerage operations. He specializes in investment property strategies and has built a reputation for ethical transactions. Denny oversees all real estate activities while mentoring our agent team.
Johanna Miller
Property Manager
Johanna Miller brings extensive property management expertise to our team. She oversees tenant relations and contract compliance while ensuring operational excellence. Her attention to detail helps maintain high occupancy rates across our managed properties in Clark County.
Mitch
Marketing Specialist
Mitch handles property photography and digital marketing campaigns. His visual content creation skills enhance our listings' market appeal. He coordinates virtual tours and manages online property presentations to attract qualified tenants.
Patty
Inspection Coordinator
Patty conducts thorough property inspections to maintain quality standards. She ensures all units meet our maintenance criteria before tenant placement. Her meticulous evaluations help preserve property value and owner investments.
Chandler
Maintenance Technician
Chandler provides prompt repair services for tenant requests. His responsive approach addresses issues efficiently while maintaining clear communication. He handles both emergency repairs and scheduled maintenance tasks across our managed properties.
Questions
How do I apply for a rental property?
Applications are available online or at our Vancouver office. Complete the form, pay the application fee, and submit required documentation. Most applications process within 48-72 business hours.
What happens if I need emergency repairs?
Contact our 24/7 maintenance line for urgent issues. Our technicians respond promptly to critical problems like plumbing leaks, HVAC failures, or electrical issues.
Can I use my own contractors for property repairs?
We require all contractors to provide proof of insurance and licensing. While we prefer using our vetted network, owner-selected contractors may be approved with proper documentation.
How are rental prices determined?
We analyze comparable properties, market conditions, and property features to set competitive rental rates. Our goal is to maximize owner returns while maintaining high occupancy rates.
What tenant screening criteria do you use?
We verify employment, income, credit history, rental references, and conduct criminal background checks while complying with fair housing regulations.
How do property owners receive payments?
Owner disbursements are sent via direct ACH deposit on the 20th of each month, accompanied by detailed monthly financial statements.
Reviews (5)
Jennifer Price
Jan 27, 2022
Report
Positive:Professionalism,Quality
Zenith has been such a great company to rent from! They go out of their way to help you and make sure you are taken care of! They arent just trying to take your money like a lot of companies out here!
Zenith has been such a great company to rent from! They go out of their way to help you and make sure you are taken care of! They arent just trying to take your money like a lot of companies out here!
Miranda B.
Jan 25, 2022
Report
I rented from Zenith in the past and had an okay experience. I had left a 5 star review prior, because management offers a Starbucks gift card for residents to do so. I would take this into consideration as you read through other positive reviews; remember that they incentivize their tenants to do so. Several years later, I am now dealing with identity theft after applying for a second rental through Zenith. A fraudulent credit card application popped up on my credit reports within days of processing my application to rent; my only application for anything needing personal information in over 2
Alyssa H.
Jan 24, 2022
Report
Positive:Professionalism,Quality,Responsiveness,Value
Zenith helped us purchase our first home. Regan was super helpful and made the process seamless! Highly recommend, 10/10! Everyone was so friendly, great experience.
Zenith helped us purchase our first home. Regan was super helpful and made the process seamless! Highly recommend, 10/10! Everyone was so friendly, great experience.
Richard Reed
Jan 17, 2022
Report
Critical:Professionalism,Responsiveness
I wanted to rent with Zenith properties but the lady that I was being helped with was rude and impatient.. I tried to voice my concerns to other staff members but was ignored. If this is how they run a business I wouldnt want to be one of theyre tenants.
I wanted to rent with Zenith properties but the lady that I was being helped with was rude and impatient.. I tried to voice my concerns to other staff members but was ignored. If this is how they run a business I wouldnt want to be one of theyre tenants.
Iurii Koretniuk
Nov 26, 2021
Report
I was hoping to rent out a house with Zenith Properties. They charged me $60 in application fees prior to scheduling a house tour, as they dont show houses without that. I drove from Seattle to Vancouver and nobody showed up at assigned time, with their office being closed and nobody answering phone or email.
