Business Details
50+ Years
experience
Emergency
services
Trusted Property Management Services in Arcadia, CA
Since 1973, Baldwin Real Estate Management has established itself as a leader in professional property management, delivering expert services tailored to the unique needs of homeowners, investors, and corporations. Founded by Gordon Maddock, a licensed broker with the California Bureau of Real Estate, our firm operates under rigorous oversight to ensure accountability and client protection. We specialize in managing single-family rentals, homeowner associations, apartment complexes, commercial-industrial buildings, and mixed-use properties, combining decades of experience with personalized service. Our transition from a real estate sales business to a dedicated management division in 2009 allowed us to focus exclusively on providing high-quality, licensed management solutions. Our team's deep expertise in budget preparation, vendor maintenance, financial reporting, and emergency services ensures comprehensive support for every client.We prioritize transparency, adherence to state regulations, and proactive communication to maintain trust and long-term partnerships. With offices in Arcadia, Pasadena, and Glendora, we bring localized knowledge to diverse property types across Southern California. Our commitment to continuous improvement is reflected in our audit coordination, insurance reviews, and compliance with evolving industry standards. Clients benefit from our proven track record, dedicated account managers, and 24/7 emergency response capabilities. This combination of experience, licensing, and client-centric service positions Baldwin Real Estate Management as a trusted partner in property management excellence.
Services
Community Association Management
Residential Property Services
Commercial Management
Budget Preparation
Vendor Maintenance
Financial Reporting
Delinquency Collections
Emergency Response
Insurance Review
Meeting Attendance
Details
- Year established: 1973
Highlights and features
- Licensed broker oversight ensures regulatory compliance and client protection
- Decades of experience managing diverse property types since 1973
- Comprehensive services including 24/7 emergency response and financial reporting
- Dedicated team with Certified Community Association Managers on staff
- Proven track record serving Southern California markets since the 1970s
Associations and certifications
- California Bureau of Real Estate
Services
Community Association Management
Baldwin provides comprehensive homeowners association management including monthly billing, financial reporting, and vendor coordination. Our team handles budget preparation, delinquency collections, and rules enforcement while offering audit support and insurance reviews. With certified managers on staff, we ensure compliance with all state regulations and provide 24/7 emergency contact options.
Residential Property Services
Our residential management solutions cover rent collection, financial reporting, and emergency maintenance services. Baldwin's team handles monthly accounting, tenant communication, and after-hours emergency repairs for single-family rentals. We implement strict delinquency notification procedures while maintaining accurate financial records for property owners.
Commercial Management
Baldwin's commercial property management includes lease administration, tenant assessment billing, and maintenance coordination. We provide detailed financial reports, budget planning services, and vendor management for industrial buildings. Our emergency response system operates 24/7 to address urgent property needs.
Budget Preparation
We create detailed budgets tailored to property needs including reserve studies and expense projections. Baldwin's approach incorporates historical data analysis, vendor bids, and regulatory compliance requirements. Our financial plans support both residential and commercial properties with ongoing monitoring and quarterly reviews.
Emergency Response
Baldwin offers 24/7 emergency maintenance services for all managed properties. Our system ensures prompt response to urgent situations like plumbing failures, security breaches, and structural issues. Certified staff members coordinate immediate repairs while maintaining communication with property owners and tenants.
People
Gordon Maddock
CEO
Founder with over 50 years of real estate experience, licensed broker with California Bureau of Real Estate, established Baldwin in 1973, led transition to management focus in 2009, maintains industry compliance oversight.
Janna Havener
CFO/COO
Financial and operations director managing company strategy, oversees accounting department, implements budgeting systems, ensures regulatory compliance, 20 years of property management experience with Baldwin.
Jeff Maddock
Community Association Manager
Specializes in HOA management, coordinates association meetings, handles vendor contracts, manages budget implementations, 15 years of experience with Baldwin, maintains CCAM certification.
LeeAnn Polarek
Certified Community Association Manager
Licensed CCAM with expertise in association governance, conducts insurance reviews, manages delinquency collections, leads member correspondence efforts, 12 years of management experience in Southern California markets.
Christi Schaeffler
Certified Community Association Manager
Licensed CCAM specializing in compliance documentation, oversees ordinance implementations, manages tenant registration processes, provides audit coordination services, 10 years of experience with residential associations.
Questions
What types of properties do you manage?
We manage single-family rentals, homeowner associations, apartment complexes, commercial-industrial buildings, mixed-use properties, and other investment properties.
Are you licensed by the California Bureau of Real Estate?
Yes, Gordon Maddock, our owner, is a licensed broker with BRE oversight, ensuring regulatory compliance and client protections.
What emergency services do you provide?
We offer 24/7 emergency maintenance response with direct contact line 626.506.8809 for urgent property issues after regular business hours.
How do you handle HOA financial management?
Our services include monthly assessment billing, accounting reports, budget preparation, delinquency collections, and audit coordination for homeowner associations.
What commercial management services are available?
We provide budget planning, vendor maintenance, tenant billing, financial reporting, and emergency response services for commercial-industrial properties.
Do you offer after-hours support?
Yes, our emergency maintenance team operates 24/7 with direct line access for urgent property needs.
