Business Details
Emergency
services
Your Trusted Local Pharmacy for Customized Care in Artesia, CA
Mercy LTC & Specialty Pharmacy is a locally owned and operated pharmacy dedicated to providing personalized care for patients in long-term care and specialty settings. We prioritize direct patient relationships over corporate oversight, ensuring prompt and accurate responses to individual needs. Our team of clinical pharmacists and technicians delivers medications with precision while exceeding regulatory standards for safety and compliance. Through customized packaging solutions and integration with advanced dispensing systems, we streamline medication management for facilities and patients. Our services extend beyond traditional pharmacy care, including chronic disease management, medication adherence programs, and educational sessions tailored to complex health conditions.With multilingual staff and 24/7 on-call support, we ensure accessibility and continuity of care. Our commitment to cost-effective solutions for high-cost treatments reflects our focus on patient-centered outcomes. By maintaining local accountability, we foster trust and reliability in every interaction. Our leadership team, including CEO Jean Ly and Director of Pharmacy Tram Hoang, brings decades of combined experience in clinical pharmacy practice. This dedication to excellence positions us as a trusted partner for healthcare providers and patients alike.
Services
Medication Deliveries
Customized Packaging
Pharmacist Consultation
Chronic Disease Management
Medication Adherence Programs
Educational Sessions
Home Delivery
Specialty Pharmacy Services
Clinical Consultation
Facility Staff Training
Highlights and features
- We offer customized packaging solutions tailored to patient needs
- Our clinical team exceeds CMS and state regulatory requirements
- We provide 24/7 on-call pharmacist services for emergencies
- Our multilingual staff ensures clear communication with diverse patients
- We specialize in cost-effective solutions for high-cost treatments
Services
Medication Delivery
Our medication delivery service ensures timely and accurate prescription fulfillment for long-term care facilities and home patients. We coordinate with healthcare providers to maintain medication continuity while adhering to strict safety protocols. Our system tracks deliveries in real-time to guarantee reliability and accountability.
Customized Packaging
We develop tailored packaging systems compatible with modern dispensing technologies to simplify medication management. Our solutions reduce administration errors through clear labeling and organized medication organization. This service supports both facility staff efficiency and patient safety.
Clinical Consultation
Our clinical pharmacists provide expert guidance on complex medication regimens and chronic disease management. We offer comprehensive medication reviews and educational programs for healthcare providers. This service enhances treatment outcomes through evidence-based pharmaceutical care.
Specialty Pharmacy
We specialize in high-cost treatments for chronic and complex conditions, offering cost-effective solutions without compromising quality. Our team manages specialty medications with specialized handling and administration requirements. This service includes patient education and ongoing treatment monitoring.
Vaccination Services
We provide updated bivalent vaccines for patients aged three and older, including seasonal flu shots. Our vaccination program follows CDC guidelines and includes proper storage and administration protocols. This service helps protect communities through accessible immunization options.
People
Jean Ly
CEO / President
Dr. Jean Ly leads Mercy LTC & Specialty Pharmacy with over 15 years of clinical pharmacy experience. She focuses on patient-centered care and innovative medication management solutions. Her leadership emphasizes local accountability and regulatory excellence.
Tram Hoang
Director of Pharmacy
Dr. Tram Hoang oversees pharmacy operations with expertise in long-term care medication systems. She ensures clinical compliance and staff training standards exceed industry requirements. Her approach combines technical precision with patient safety advocacy.
Questions
What types of pharmacy services do you offer?
We provide customized medication delivery, specialty pharmacy services, clinical consultation, and vaccination programs for long-term care facilities and individual patients.
Do you deliver medications to private residences?
Yes, we offer home delivery services for prescribed medications with applicable restrictions. Contact our team for specific delivery requirements and scheduling.
Are your pharmacists available after business hours?
We have on-call pharmacists available for emergencies outside regular business hours. Call our emergency line at 626-217-3130 for urgent assistance.
What long-term care facilities do you serve?
We support skilled nursing facilities, assisted living communities, hospice programs, and other long-term care settings with tailored pharmacy solutions.
Do you accept Medicare Part D plans?
Yes, we work with Medicare Part D plans, Cal Optima, and PAT's System to ensure medication accessibility for our patients.
