Empire Real Estate Management

Business Details

Emergency

services

Your Premier Upstate NY Real Estate Partner

Empire Real Estate Management has been a trusted leader in Upstate New York's real estate market since our founding. Specializing in REO sales, property management, and residential/commercial rentals, we serve the Capital Region, Hudson Valley, Lake George, and Western New England. Our team of certified professionals delivers comprehensive services including property inspections, refurbishment, tenant management, and 24/7 emergency maintenance. With membership in five Multiple Listing Services and partnerships with major financial institutions, we combine local expertise with national standards.

Our 15 years of experience in real property management ensures landlords receive tailored solutions, from day-to-day operations to capital improvements. We maintain strict compliance with fair housing policies while providing transparent communication and detailed monthly reporting to property owners. Our strategic location in Latham, NY offers convenient access to major regional thoroughfares, supporting efficient service delivery across our 11-county service area.

Services

REO Sales & Management Property Management Rental Services Emergency Maintenance Tenant Coordination

Highlights and features

24/7 emergency maintenance with on-call technicians
15 years of specialized property management experience
Comprehensive services from tenant screening to evictions
Custom monthly reporting with complete financial transparency
Strategic partnerships with major financial institutions

Associations and certifications

HUD Approved Broker
Capital Region MLS
Ulster MLS
Central New York Information Services
Mid Hudson MLS

Website

Update Listing

Services

REO Sales & Management

We provide comprehensive REO property management including inspections, refurbishment, and sales coordination. Our team handles clean-out, winterization, and marketing through multiple listing services. With partnerships across major financial institutions, we ensure efficient property turnover and maximize asset value for banks and investors.

Property Management

Our full-service management includes tenant relations, maintenance coordination, and financial reporting. We offer 24/7 emergency response, rent collection, and eviction processing. Landlords receive customized monthly reports while we handle municipal compliance, repairs, and property improvements to maintain optimal investment performance.

Rental Services

We manage residential and commercial rentals across Upstate New York, including seasonal properties. Our services cover tenant screening, lease administration, and property marketing. With extensive online exposure and local market expertise, we ensure timely occupancy while maintaining strict adherence to fair housing regulations.

People

Todd Drake

Principal Broker

Licensed real estate professional with extensive experience in property management and REO transactions. Oversees brokerage operations and strategic direction for Empire Real Estate Management.

Rolanda B

Real Estate Coordinator

Manages property listings and client communications with 10+ years of local market expertise. Coordinates between property owners and service teams to ensure operational efficiency.

Jason Lorenz

Property Manager

Supervises maintenance operations and tenant relations. Implements property improvement plans while ensuring compliance with state and federal housing regulations.

Questions

What areas do you serve for property management?

We serve the 11-county Capital Region, Hudson Valley, Lake George/North Country areas, and Western New England from our Latham, NY headquarters.

Do you offer 24-hour emergency maintenance?

Yes, our tenants receive 24/7 emergency on-call service for urgent maintenance needs with trained technicians available at all times.

What types of properties do you manage?

We handle residential rentals, commercial properties, REO assets, and seasonal RV campsites across Upstate New York and adjacent regions.

How do you handle tenant screening?

We conduct thorough background checks, credit evaluations, and rental history verification through our established tenant review process.

Reviews (5)

Write a Review

Patrick Lowry

Jun 02, 2021 Report

Critical:Professionalism,Quality,Responsiveness
Moved out and 2 months later my deposit still hasn't been returned to me. Contacted me after a month and a half about giving it back and 2 weeks later, nothing. Nobody there knows how to do anything besides their 1 specific job. Very unprofessional.

Meghan Hunziker

Dec 20, 2020 Report

I am not sure how a real estate company could be so unorganized. Called to schedule a tour for an apartment and saw it two days later. The woman who showed us the apartment told us to fill out an application (costs $20), so I did that. The next day, I call to check up on things and I was told the owner had already chosen someone the week prior to me seeing it. How does that happen? Naturally, I try to get the application fee refunded and havent heard back. Thanks Todd and Michelle and taking $20 out of my wallet - complete SCAMMERS !!!!!!

Antoinette Gurley

Nov 11, 2020 Report

I moved in right before covid-19 and it has been a blessing. The staff is always responsive and professional. If they're not available immediately (which is understandable considering the results of covid-19) they're in contact with me within 24-48 hours. The apartment is bright, clean and in a beautiful, quiet neighborhood. I would love to reside here for many years. It's amazing how quickly maintenance requests are responded to and completed, again within 24-48 hours and all staff are extremely professional and polite. Some people take for granted having a roof over their heads. I, at one point

John Knarvik

Sep 25, 2020 Report

I have lived at a condo for 4 yrs where Michele Locke also has a condo. I cannot understand her review recently posted. Because my wife and I are retired we are often the point people for work that needs to be done here. We have probably had more experience with the management company and the maintenance guys than anyone in the building. They have always been cautious, courteous, friendly and respectful. They have done fine work for our building and have arranged for other competent contractors when the situation required such.

Adam Graver

Jul 05, 2020 Report

Todd and his team provide professional, responsive, and courteous service. They worked to manage a rental property for me for 8 years, and when it was time to sell, made recommendations, managed the process, and overall made smooth sailing. They are detail oriented and trustworthy. Would recommend without hesitation for property management and for home sales and purchase.