Luna Properties

Business Details

21 Years

experience

Emergency

services

Trusted Property Management Services in Bozeman, MT

Established in 2005, Luna Properties has consistently set the standard for innovative and service-oriented property management in Bozeman, Montana. Our mission prioritizes exceptional customer service, delivering peace of mind to clients and fostering positive housing experiences for tenants. With over 15 years of expertise, we specialize in full-service property management, including marketing, leasing, tenant screening, rent collection, maintenance, and comprehensive financial reporting. Our dedicated team of licensed professionals employs a four-step onboarding process to ensure smooth client transitions while maintaining personalized attention to meet individual property goals. Through industry-specific software and a commitment to modern technology, we conduct detailed move-in/move-out inspections and implement preventative maintenance strategies.

Our 24/7 emergency maintenance response guarantees immediate assistance for urgent issues, while our 100+ online listing partnerships maximize property visibility. By handling all tenant communications directly, we eliminate client interaction stress while maintaining transparent owner updates through dedicated account managers. Our lease-only service offers flexible solutions for property owners seeking qualified tenants without full management commitments. Through consistent application of these practices, we've earned recognition as a trusted partner in property management, reflected in numerous client testimonials praising our professionalism, reliability, and exceptional service quality.

Services

Property Management Tenant Screening Rent Collection Maintenance Services Financial Reporting Property Marketing Move-In Inspections Emergency Response Online Portals Custom Reporting

Details

Year established: 2005

Highlights and features

We have over 15 years of property management experience in Bozeman
Our four-step onboarding process ensures smooth transitions
We maintain a 100% inspection protocol with photo documentation
Our team includes 12+ licensed property management professionals
We provide 24/7 emergency maintenance response

What people say

Fantastic job Well taken care of Terrific job Perfect place Excellent service

Website

Update Listing

Services

Property Management

Luna Properties offers comprehensive property management covering marketing, leasing, and maintenance. Our services include tenant screening with credit checks and background verification, online rent collection systems with direct deposit distributions by the 15th of each month, and detailed financial reporting through secure owner portals. Our team handles all tenant communications while providing personalized client updates through dedicated account managers.

Tenant Screening

Our tenant screening process includes national background checks, credit evaluations, employment verification, and landlord references. Applicants must maintain a minimum 600 credit score or provide third-party guarantees. This rigorous process ensures qualified tenants for property owners while maintaining community standards through comprehensive vetting procedures.

Maintenance Services

We provide prompt maintenance services with four dedicated technicians and 24/7 access for emergency repairs. Our process includes photo documentation during move-in/move-out inspections and preventative maintenance recommendations. The team handles both routine maintenance and urgent repair needs while ensuring property conditions meet quality standards.

Financial Reporting

Our financial reporting services deliver monthly statements through secure online portals accessible 24/7. We accommodate custom reporting requests while maintaining transparent financial records. Property owners receive detailed expense breakdowns and income tracking for informed investment management decisions.

Lease Only Service

This service includes property advertising, applicant screening, move-in inspections, and lease initiation for half of one month's full rent. Ideal for property owners seeking qualified tenants without full management services, this option leverages our extensive marketing network and screening expertise.

People

Shannon Weber

Owner

Shannon Weber, owner of Luna Properties, brings extensive real estate expertise to property management. With over 15 years in the industry, Shannon ensures client satisfaction through quality tenant services and professional management practices.

MaryAnn Jackson

Chief Operating Officer

MaryAnn Jackson oversees daily operations as Chief Operating Officer. With MT Property Manager licensing, she specializes in client relations and operational efficiency, ensuring smooth management processes and timely communication for property owners.

Cecelia Krichman

Senior Community Manager

Cecelia Krichman manages community relations as Senior Community Manager. Her expertise in tenant services ensures prompt issue resolution and high satisfaction rates while maintaining professional property standards through effective community management.

Taylor Valdez

SFR Manager

Taylor Valdez specializes in single-family rental management. As SFR Manager, Taylor provides customized solutions for property owners, focusing on maximizing rental potential and maintaining property value through strategic management approaches.

Kyla Gunderson

Assistant Property Manager

Kyla Gunderson supports property management operations as Assistant Property Manager. Licensed in Montana, she ensures regulatory compliance and effective communication between clients and tenants while maintaining detailed property documentation and management records.

Questions

What property management services do you offer?

We provide full-service management including marketing, tenant screening, rent collection, maintenance, financial reporting, and 24/7 emergency assistance.

How does your tenant screening process work?

Our screening includes background checks, credit evaluations, employment verification, and landlord references with minimum 600 credit score requirements.

Which areas do you serve?

We manage properties in Bozeman and Livingston, Montana, including proximity to Montana State University locations.

Is the lease-only service available?

Yes, our lease-only service includes property advertising, applicant screening, inspections, and lease initiation for half of one month's rent.

How are maintenance emergencies handled?

We respond 24/7 to emergencies with on-staff technicians ensuring prompt resolution of urgent property issues.

When do owners receive rent distributions?

Owner distributions are processed by the 15th of each month via direct deposit following timely rent collections.

Reviews (4)

Write a Review

Alexa Kaplan

Feb 03, 2022 Report

I recently signed a lease and had a great experience! Devin has been amazing! She made it a non stressful process and has been extremely kind, personable and helpful with all my questions! Look forward to my move! :)

Jordyn Geruso

Jan 28, 2022 Report

I moved to Montana a few weeks ago and Luna properties made the transition so seamless. I worked with Devin throughout the process and to this day she is just as responsive and helpful to any concerns I may have. She is great to work with! The team is always a text or call away and get back to me very fast. This is hands down the best property management company I have used and I definitely recommend!

Nolan Evenson

Dec 29, 2021 Report

I'm moving to the Bozeman area. Devin from Luna Properties has been awesome. Very professional, kind, honest, and has made everything very seamless with no hassle at all. Was able to get everything finalized, and completed with moving to Bozeman from out of state. Which was so helpful and fantastic. Highly recommend Luna Properties, couldn't be any happier with the experience.

Carrie Gilbertson

Dec 05, 2021 Report

Positive:Professionalism,Quality,Responsiveness
We were having a really tough time finding a place. We had put in several other applications with very little response or communication. Luna Properties and Devin specifically were extremely helpful and responsive. They were all so friendly, organized and easy to work with. We are looking forward to moving in!