Business Details
25 Years
experience
Emergency
services
Your Trusted Property Management Partner in Vancouver, WA
Founded in 2001, Premier Property Management has established itself as a leader in residential, commercial, and storage facility property management across SW Washington. Our team brings decades of combined experience, with our founder boasting over 30 years in real estate and property management. We prioritize exceptional service, leveraging advanced technology to streamline operations and deliver transparent, efficient solutions for property owners and tenants. Our expertise extends to legal advocacy, with staff members serving as expert witnesses in Washington Superior Court and contributing to landmark landlord-favorable rulings.With a portfolio exceeding 800 properties, we combine personalized service with industry-leading practices to protect investments and ensure client satisfaction. Our commitment to excellence is reflected in our active membership with leading real estate associations and our dedication to continuous improvement in property management standards.
Services
Property Management
Leasing Services
Real Estate Sales
Tenant Screening
Maintenance Management
Lease Compliance
Storage Facility Management
Consulting Services
Residential Management
Commercial Management
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience managing 800+ properties in SW Washington.
- Our team includes expert witnesses in real estate cases with court testimony experience.
- We utilize proprietary technology for efficient rent collection and maintenance tracking.
- We offer unlawful detainer protection covering eviction costs up to $1,500 per unit.
- Our staff maintains active membership in six major real estate associations.
What people say
Exceptional service
Wonderful tenants
Great job
Pleasure working
Highly recommend
Services
Property Management
We provide comprehensive property management for residential, commercial, and storage facilities. Our services include tenant screening, maintenance coordination, and lease compliance. With 20+ years of experience managing 800+ properties, we use advanced technology to ensure efficient operations and investment protection for property owners across SW Washington.
Leasing Services
Our leasing team offers personalized property showings and thorough tenant screening. We utilize 35+ online platforms for property advertising and conduct detailed background checks. With bilingual staff available, we ensure effective communication and placement of qualified tenants while maintaining compliance with all state and local regulations.
Real Estate Sales
Through Premier Realty, we facilitate real estate transactions for buyers and sellers. Our licensed brokers specialize in SW Washington market conditions, handling residential, multi-family, and small commercial properties. We provide expert guidance on pricing strategies and market trends to maximize returns for our clients.
Maintenance Management
We handle all maintenance requests with a network of trusted local vendors. Our system prioritizes emergency repairs and tracks service completion times. We ensure all work meets quality standards without profiting from repair costs, maintaining transparency for property owners and tenants.
Consulting Services
Our consulting services include expert witness testimony and investment property analysis. With staff qualified to testify in Washington courts, we provide legal support and market insights. We assist with property development reviews and offer strategic guidance based on decades of local market experience.
People
Linda Hougan
President & Designated Managing Broker
Founded Premier in 2001 with 30+ years of property management experience. Licensed Washington broker, expert witness in Superior Court, and active in multiple real estate associations.
Shane Smith
General Manager / Managing Broker
Over 17 years in property management with expert witness experience in King and Clark Counties. Licensed broker and holder of the Broker Price Opinion Resource designation.
Victoria Kravets
Accounts Specialist
Manages client accounts with expertise in property management accounting. Fluent in Russian and Ukrainian, providing multilingual financial support to clients and vendors.
Tom Nguyen
Showing Agent
Coordinates property showings with customer service expertise. Fluent in Vietnamese, ensuring effective communication with diverse prospective tenants.
Dawn Townsend
Front Office Coordinator
Manages front office operations with extensive property management experience. Fluent in Spanish, supporting tenant and owner communications across language barriers.
Questions
What property types do you manage?
We manage single-family homes, condos, apartments, office spaces, retail units, light industrial properties, and storage facilities across SW Washington.
How do I submit a maintenance request?
Current tenants can submit non-emergency requests through our Tenant Portal. Emergency repairs require calling our office directly at 360-546-1554.
Do you offer online rent payment?
Yes, we provide secure online rent payment through our Tenant Portal with automatic reminders and payment history tracking available 24/7.
What areas do you serve?
We serve all of Clark County and associated cities in SW Washington, including Vancouver, WA and surrounding communities.
How are maintenance emergencies handled?
Maintenance emergencies receive immediate attention through our after-hours service line. Our team coordinates urgent repairs while following established protocols.
Can I pay rent by mail?
Yes, tenants unable to use online payments may pay rent by mail or in person during office hours with prior appointment scheduling.
Reviews (5)
Dell H.
Jan 29, 2022
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This has been the worst experience I had with a property management group. We moved up from Florida to Vancouver, WA for a great job opportunity the only mistake was renting from Premier Property Management. They are unethical and unprofessional. I reviewed the unit I wanted to move online and complete my application fee and put down my down payment expecting to move in by August 1, 2019. However, they didn't have the unit ready. We discovered the unit showed online was not the same unit I rented. They stated that since all the unit are the same, they just used photos from other unit for advertisement
Tyler Quackenbush
Nov 21, 2021
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We've had nothing but good experiences with Premier! Our rental application process was smooth and they were courteous all along the way. During our time here, they've repaired everything we've asked them to, and even done great remodels. After reading the negative reviews here, I wonder if most negative experiences are the result of "garbage in, garbage out." If you read your lease agreement, understand it, and be kind to the people who work here, you'll have a great experience. If you put "garbage in" and don't understand your lease, or you act nasty to the people who are leasing you a place
Anna Carling
Nov 17, 2021
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I cannot share the private details due to legal reasons but this company is extremely unprofessional. The owner called and asked very private information about our office landlord and was very unprofessional. I have emailed multiple people/times in the past few weeks with concerns and received no response. Be very carful working with this company. There are many other options and this is not one I would consider.
Brian Yancey
Sep 30, 2021
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Critical:Professionalism,Quality,Responsiveness,Value
Absolutely 100% the worst rental company ever!!!! Did not respond to repair requests, sent threatening letters if a utility bill was late! Charged us an extra months rent after we moved out, while new tenants were occupying the house!!!!! They are crooked and greedy
Absolutely 100% the worst rental company ever!!!! Did not respond to repair requests, sent threatening letters if a utility bill was late! Charged us an extra months rent after we moved out, while new tenants were occupying the house!!!!! They are crooked and greedy
Mariah Lewis
Sep 22, 2021
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Don't waste your time. Like usual, you have to list every adult that is going to live in the home. Fair enough. However when my parents listed my grandma, who has no credit, because she has none of her own bills because she can't physically and mentally take care of herself, they were denied. My parents make MORE than enough to pay the rent and they both have good credit. My mom tried to explain this to whoever the horrible woman she spoke to and all she got was constant "unfortunately this is how it works" and then the woman tried to blame the Fair Credit Act. Not how that works either. To make
