Business Details
50+ Years
experience
Your Trusted Insurance Partner in Frankfort, MI
Frankfort Insurance has served the community since 1939, providing personalized insurance solutions tailored to individual and business needs. Established by Robert Lockhart, the agency has maintained a legacy of trust and community involvement through multiple generations of leadership. We specialize in auto, home, health, business, and specialty insurance products, serving 1,300 individuals and 150 businesses in Benzie County and surrounding areas. Our team prioritizes face-to-face consultations and advocates for clients during claims processes, combining local expertise with comprehensive coverage options. With a history of adapting to client needs while maintaining traditional values, we remain committed to delivering fair pricing and exceptional service.Our office operates as a hometown independent agency, emphasizing transparency and long-term relationships over transactional interactions. Through decades of service, we have developed deep expertise in protecting both personal assets and commercial ventures against regional risks. Our staff provides expert support for policy changes, claims resolution, and coverage education, ensuring clients understand their protection options. We maintain partnerships with multiple insurance carriers to offer competitive proposals customized to each client's unique circumstances. This enduring commitment to personalized service and community stewardship continues to define our approach to insurance brokerage.
Services
Auto Insurance
Home Insurance
Health Insurance
Business Insurance
Property Insurance
Motorcycle Insurance
Boat Insurance
Classic Car Insurance
Umbrella Insurance
RV Insurance
Details
- Year established: 1939
Highlights and features
- We offer over 80 years of continuous local insurance expertise since 1939
- Our team provides personalized face-to-face insurance consultations and policy reviews
- We specialize in tailored coverage solutions for Benzie County's resort community
- Our agency maintains active community involvement through youth sports sponsorships
- We advocate for clients during insurance claims processes with expert support
What people say
Personalized service
Local expertise
Claims support
Community involvement
Long-term relationships
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection against physical damage, liability claims, and theft. Coverage options include collision, comprehensive, uninsured motorist, and personal injury protection. We offer specialized policies for classic cars, motorcycles, and seasonal vehicles while maintaining competitive rates for standard auto coverage. Our agents help clients navigate coverage selections and claims processes with personalized support.
Home Insurance
Home insurance policies protect against property damage from fire, weather events, and liability claims. Coverage includes dwelling protection, personal property, and loss of use provisions. We specialize in tailored solutions for primary residences, vacation homes, and unique properties in Benzie County's resort areas. Our team ensures proper valuation and coverage limits to protect clients' largest investments.
Business Insurance
Business insurance packages protect commercial operations against liability claims, property damage, and operational disruptions. Offerings include general liability, commercial auto, property insurance, and business owner's policies. We serve 150 local businesses with customized risk management solutions and expert claims advocacy. Our agents understand the specific needs of seasonal and resort-based businesses.
Mobile Notary
Mobile notary services provide document verification at client locations for an additional fee. Our Michigan-certified notary handles loan documents, legal forms, and estate planning materials with proper identification requirements. Appointments are available outside regular business hours with advance scheduling. We maintain strict compliance with state notarization standards and documentation procedures.
Lay-Up Coverage
Lay-up coverage allows seasonal vehicle storage with reduced insurance protection. This option maintains comprehensive coverage while excluding collision and road-use protections during storage periods. We facilitate policy changes for summer cars, winter vehicles, and recreational equipment with proper documentation procedures. This service helps clients save costs while maintaining essential protection for stored vehicles.
People
Andrew L D Johnson
Michigan Notary Public
Andrew Johnson serves as the agency's certified notary public, providing mobile notarization services across Benzie County. With extensive experience in document verification, he ensures proper identification and legal compliance for all notarized transactions. Johnson maintains strict adherence to state regulations while offering flexible appointment scheduling for client convenience.
Questions
What types of insurance do you offer?
We provide auto, home, health, business, motorcycle, boat, RV, classic car, umbrella, and life insurance policies, along with commercial coverage options for businesses.
How can I file an insurance claim?
Report claims through our online service center, contact us directly at (231) 352-9697, or use your carrier's portal. We recommend submitting separate forms for each incident with detailed documentation.
Do you offer mobile notary services?
Yes, we provide mobile notary appointments in Benzie County with additional fees for off-site or after-hours visits. Proper identification is required for all notarized documents.
What is 'Lay-Up' coverage for vehicles?
'Lay-Up' coverage reduces premiums for stored vehicles by maintaining comprehensive protection while excluding road-use coverage during non-operational periods.
How do I change my policy information?
Submit policy change requests through our online service center, contact us directly, or complete specific forms for coverage modifications like adding/removing vehicles or updating personal details.
Are you available outside regular business hours?
While our office operates 9am-5pm Monday-Friday, we offer 24/7 online services for policy changes, claims reporting, and document requests through our digital service center.
Reviews (2)
William Northway
May 20, 2021
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In this "Era of COVID" so many people are using the epidemic as an excuse for their not being able to provide "typical service". That has certainly NOT been the case with Andrew Johnson and Frankfort Insurance Agency. FIA has gone beyond expectations, even those that might have been applied to "good times". I cannot say enough for the efforts they have put forward, not to mention finding us improved coverage and better prices than I would have expected. Thank you, Andrew for treating me like family; you have made us feel right at home.
Jeffrey Cote
Aug 09, 2019
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Frankfort Insurance has been taking care of my home and auto insurance since the 1990's. The best part of it though, is the feeling of knowing everyone there. I'm not just a number, or a premium to be collected.
