Business Details
Your Trusted Triangle Real Estate Partner
Massey Real Estate is a full-service real estate firm dedicated to meeting the unique needs of clients in the Triangle area. Founded on the principle that every client deserves personalized attention, we specialize in residential property management, rentals, home buying, and selling. Our team brings extensive experience from diverse industries, including hospitality and property development, ensuring a deep understanding of client expectations. We serve Durham, Orange, Wake, and Chatham Counties, offering tailored solutions for both property owners and renters.Our commitment to excellence is reflected in our comprehensive services, from investment guidance to maintenance support. By prioritizing client relationships and leveraging local market expertise, we aim to simplify real estate transactions while maintaining transparency and trust. Our licensed brokers and dedicated staff work collaboratively to deliver exceptional service, whether you're seeking a new home or managing investment properties.
Services
Property Management
Residential Rentals
Home Sales
Investment Guidance
Maintenance Services
Buyer Representation
Seller Representation
Highlights and features
- We offer personalized real estate solutions tailored to individual client needs.
- Our team brings hospitality-industry expertise to property management and sales.
- Licensed brokers with deep local market knowledge in Triangle counties.
- Full-service capabilities from investment guidance to maintenance support.
- Proven track record managing diverse properties from luxury condos to townhomes.
Services
Property Management
We provide comprehensive property management services including maintenance coordination, tenant relations, and investment optimization. Our team handles day-to-day operations while maintaining property value through proactive upkeep. With expertise in both residential and commercial properties, we ensure smooth management for landlords seeking reliable oversight.
Residential Rentals
Our rental services connect tenants with diverse properties across the Triangle area, from luxury apartments to single-family homes. We offer streamlined application processes and 24/7 security features in select complexes. Our inventory includes both short-term and long-term lease options in prime locations.
Home Sales
We facilitate residential property sales with expert market analysis, staging guidance, and negotiation services. Our brokers specialize in both traditional and investment property transactions. From initial pricing strategy to closing support, we ensure smooth sales processes for buyers and sellers.
Investment Guidance
Our investment services help clients build portfolios through strategic property acquisitions. We provide market trend analysis, ROI projections, and portfolio diversification strategies. Our team assists both first-time investors and experienced landlords seeking to expand their real estate holdings.
Maintenance Services
We offer dedicated maintenance solutions for property owners, including emergency repairs and preventative upkeep. Our team handles everything from routine maintenance to major renovations. Clients receive timely service through our established request system and experienced contractor network.
People
Emily Massey
Founder
Emily Massey founded the company after transitioning from hospitality management at Morton's of Chicago. With experience in luxury service and property management, she specializes in client-focused real estate solutions.
Rgan Mercer
Broker
Rgan Mercer brings decades of Triangle real estate experience, previously operating Regan N. Mercer Realty. With background in luxury apartment leasing and residential development, she specializes in buyer agency relationships.
Kristi Worrell
Real Estate Broker
Kristi Worrell transitioned to real estate after discovering her passion for housing solutions in the apartment industry. Licensed since 2010, she focuses on helping clients navigate Triangle area real estate transactions.
Questions
What areas does Massey Real Estate serve?
We specialize in Durham, Chapel Hill, Raleigh, and surrounding counties including Orange, Chatham, and Wake Counties.
What property types do you manage?
We handle detached homes, condos, townhomes, and high-rise buildings ranging from $600-$5,000 monthly rent.
Can you help with both rental and purchase needs?
Yes, we offer full-service solutions for property management, rentals, and residential/commercial property transactions.
How do I submit maintenance requests?
Tenants must use our online portal or forms page at www.MasseyRealEstate.com/forms for maintenance submissions.
What sets your brokerage apart?
Our team combines hospitality-industry customer service with real estate expertise for personalized client experiences.
Do you offer investment property guidance?
Yes, we provide consultation for building investment portfolios and managing rental properties long-term.
Reviews (6)
Lucy G.
Nov 25, 2021
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Positive:Professionalism,Responsiveness
Massey Real Estate was extremely helpful and professional with helping me to rent a property. I was having difficulty navigating all of the different companies and applications. They guided me and helped me locate a rental that fit my needs and I will ask them to help me when time to buy my own home!
Massey Real Estate was extremely helpful and professional with helping me to rent a property. I was having difficulty navigating all of the different companies and applications. They guided me and helped me locate a rental that fit my needs and I will ask them to help me when time to buy my own home!
Paige Leigh
Oct 06, 2019
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Tenant here -- Massey and her team have been absolutely AMAZING and supportive. A++ care!!!!!!! Renting in the RDU area, I'd only ever want to work with them!!!!!!
Lynn Carey
Sep 10, 2019
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When Massey Real Estate became the new management company for my complex, there was a vast improvement. They got rid of the drug dealers and the loud public arguments, brought in responsible renters, and made many improvements. Emily is friendly and considerate and she gets things done! I haven't had any problems with Massey. Such a huge improvement over the previous management company. Emily's been very good to me and I'm very happy with them!
Blanca Borceguin
Jun 29, 2018
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I feel awful for the people that have to deal with the individual responding to these comments. This person seems so argumentative and volatile. Disclosing private information such as "Sorry you gave us a bad review. It is tough when you don't pay your rent and trash a house" or "the tenant being angry about having to show the property to prospective tenants and not upholding their end of the lease agreement" is blatantly uncalled for and unprofessional. Massey Real Estate, do something about it because this person is ruining your image!!!
Ben O.
Dec 26, 2017
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The worst of the worst in real estate property management. Stay away from working with these knuckleheads if you can. I had the unfortunate experience of renting a townhouse in Chapel Hill, NC from Jan 2017 to Jan 2018, and these are my experiences: first, on move-in day i noticed that the back yard still had a significant amount of trash ...aka old bikes, dry wall, construction wires, mountains of leaves etc. I noticed the trash when I first visited the property 2 months before i moved in and they promised to clean up ... but they didn't. Secondly, they reached out to me on freaking July 4th asking
Shantae Walker
Dec 19, 2016
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Ive enjoyed having Emily Massey and her team as my realtor. I've been living in my home now almost 4 years and I've never had a problem with them being "unprofessional" they've always answered when I've called with any issues and addressed those issues promptly. Thanks Massey Real Estate .........and no I'm not related to nobody who works at or for Massey Real Estate
