Business Details
50+ Years
experience
Your Trusted Insurance Partner in Logan, Utah
Since 1970, LSS Insurance Agency has dedicated itself to helping individuals manage financial risk through tailored health insurance solutions. Adapting to evolving markets while maintaining a focus on personalized service, we prioritize local expertise and compassionate guidance. Our team of licensed professionals delivers customized Medicare, individual health, and dental insurance plans across northern Utah.With decades of combined experience, we provide face-to-face consultations, ongoing support for claims and benefit questions, and annual coverage reviews to ensure optimal protection. Our commitment to transparency and client education empowers informed decision-making, distinguishing us as trusted insurance advisors in the Logan community.
Services
Medicare Supplement
Medicare Advantage
Prescription Drug Plans
Individual Health Insurance
Dental Insurance
Annual Enrollment Assistance
Claim Support Services
Marketplace Guidance
Direct Carrier Plans
Details
- Year established: 1970
Highlights and features
- We offer 54 years of local insurance expertise since 1970
- Our team includes licensed agents with medical backgrounds
- We provide personalized face-to-face Medicare consultations
- We guarantee annual coverage reviews for optimal protection
- Our agents maintain ongoing education about policy changes
What people say
Fantastic customer service
Agent knows me and I can trust
Service could not be better
Personalized coverage options
Quick to get back with you
Services
Medicare Supplement
Medicare Supplement insurance helps cover deductibles and co-insurance costs for Original Medicare. Our experienced agents compare standardized plans across multiple carriers to find optimal cost and coverage matches. We provide ongoing support for policy adjustments and benefit clarifications.
Prescription Drug Plans
Customized prescription coverage solutions analyze individual medication needs to identify lowest-cost options. We compare plan formularies and costs annually, ensuring clients maintain optimal pharmacy benefit coverage while maximizing savings through government subsidies when applicable.
Medicare Advantage
Private insurance plans combining hospital, medical, and often prescription coverage into single policies. We offer comprehensive comparisons of local carrier options, highlighting additional benefits like dental, vision, and fitness programs while ensuring clients understand network limitations.
Annual Enrollment Assistance
Expert guidance during Medicare's annual enrollment period helps clients evaluate changing plan benefits. We conduct detailed analysis of prescription coverage, cost changes, and network modifications to ensure informed decisions about policy renewals or switches for January 1st effective dates.
Direct Carrier Plans
Alternative health coverage options outside the Marketplace for individuals not qualifying for subsidies. We connect clients with multiple insurance carriers to find affordable comprehensive plans while providing enrollment assistance and ongoing policyholder support through life changes.
People
Bob Larsen
Owner
Medicare education specialist with decades of experience helping clients navigate coverage options. Focuses on simplifying complex insurance choices while maintaining local office accessibility for face-to-face consultations.
Ashley Phelps
Licensed Agent & Office Manager
Specializes in demystifying insurance regulations while matching clients to appropriate coverage. Maintains current knowledge of government policy changes and market offerings to guide personalized plan selections.
Robby Phelps
Licensed Agent
Leverages medical background as former Critical Care Respiratory Therapist to explain complex health insurance benefits. Focuses on long-term care planning and comprehensive coverage assessments for senior clients.
Kami Hendrickson
Licensed Agent
Provides end-to-end insurance support from initial consultation through claims resolution. Expertise in helping clients understand provider networks and maximizing coverage benefits for chronic condition management.
Mandy Hoffman
Licensed Agent
Customer service specialist handling benefit inquiries, ID card replacements, and claim assistance. Maintains detailed knowledge of policy specifics across multiple carriers to resolve client issues efficiently.
Questions
What Medicare coverage options do you offer?
We provide Medigap, Medicare Advantage, and Prescription Drug Plan comparisons across 10 insurance carriers with 50 product options specifically tailored to northern Utah residents.
How can you help with prescription drug coverage?
We analyze individual medication needs to identify lowest-cost plans, comparing formularies and costs annually while ensuring clients maximize available government subsidies.
Do you offer in-person consultations?
Yes, we provide face-to-face appointments at our North Logan office located at 169 East 1600 North, with flexible scheduling options available six months in advance.
How do you handle post-enrollment support?
Our services include ongoing claim assistance, benefit explanations, policy adjustments, and annual coverage reviews to ensure continued satisfaction with your chosen insurance plan.
Are your services free to use?
Yes, our insurance guidance carries no cost to clients as we receive compensation from insurance carriers through standard commission structures built into policy premiums.
Do you help with non-Medicare health insurance?
We offer both Marketplace/Obamacare plan comparisons with potential tax credits and direct carrier options for those preferring private insurance outside government programs.
Reviews (5)
Carson Morby
Dec 28, 2021
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They were super helpful with getting us set up with insurance. They listen to needs, and offer simple advice. I trust them!
John W. Reed
Dec 18, 2020
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Outstanding ability and knowledge of insurance. Rusty takes a personal interest in doing what the prospect needs & wants
He deserves a 10.
-jwr
He deserves a 10.
-jwr
Debra Campbell
Jul 29, 2020
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Excellent health insurance company! I work with Bob and he presents the information, answers all my questions, is up-to-date with changes, and I know I am getting the best health care options here. Thank you, LSS Insurance Agency.
T. Scott Rees
Jun 21, 2020
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LLS Insurance was recommended by a friend for the annual Medicare signing period. He knew what we had and said it was pretty good, and it fits our needs.
Mark Vaughan
Jan 03, 2019
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Moved from California (Kaiser Medical). They helped me learn about the Utah Medical System and explained the three Medicare Advantage Choices in Utah. The staff is very knowledgeable about Medicare and Medicare Advantage. You have questions they have answers. They hold an annual update meeting to explain plan changes. I highly recommend them. .
