Business Details
14 Years
experience
Your Trusted Auto Repair Shop in Richardson, TX
At The Star Auto Service, we have built our reputation on delivering exceptional automotive care with integrity and expertise. For years, we have served Richardson families with honest assessments, quality repairs, and outstanding customer service. Our bilingual team combines technical mastery with genuine care, treating every vehicle as if it were our own to ensure safety and satisfaction. We prioritize transparent pricing, no unnecessary repairs, and personalized attention, treating our customers like family.With ASE-certified technicians and decades of combined experience, we utilize the latest diagnostic equipment and highest-quality parts. Our commitment to the community is reflected in our local legacy and dedication to making automotive care accessible through competitive rates. From routine maintenance to major repairs, we approach every job with the same passion and dedication that have earned us consistent 5-star reviews.
Services
Brake Repair
Oil Changes
Diagnostics
Battery Replacement
Tire Rotation
Engine Repair
Transmission Service
AC Repair
Suspension Work
State Inspections
Details
- Year established: 2012
Highlights and features
- ASE-certified technicians with decades of combined experience
- Bilingual English/Spanish service for seamless communication
- Transparent pricing with no unnecessary repairs
- Family-oriented approach including courtesy rides
- Locally-owned with deep roots in Richardson community
Associations and certifications
- ASE Certified Technicians
- NAPA AutoCare
What people say
Quick diagnosis
Reasonable prices
Honest assessment
Quality service
Friendly staff
Services
Brake Repair
Professional brake diagnostics and repair services using premium components. Our ASE-certified technicians perform complete brake inspections, pad replacements, rotor resurfacing, and hydraulic system maintenance. We guarantee reliable stopping power and safety compliance for all vehicle types.
Oil Changes
Full-service oil changes with premium synthetic and conventional oils. We follow manufacturer specifications for filter replacement and fluid capacity. Our technicians inspect vehicle systems during each visit to identify potential issues before they become major problems.
Diagnostics
Advanced diagnostic services using professional-grade equipment. We interpret fault codes, analyze sensor data, and perform system tests to identify electrical, mechanical, and emissions-related issues. Our technicians provide clear explanations of findings and repair options.
Battery Replacement
Comprehensive battery testing and replacement services. We check voltage output, perform load tests, and inspect charging systems. Our inventory includes top-quality batteries with warranty-backed performance for all vehicle makes and models.
AC Repair
Complete HVAC system diagnostics and repair. Our services include refrigerant recharge, compressor replacement, and cabin filter installation. We use specialized equipment to diagnose leaks and ensure optimal cooling performance for passenger comfort.
Questions
What services does The Star Auto Service offer?
We provide comprehensive automotive services including brake repair, oil changes, diagnostics, battery replacement, AC repair, transmission service, and more for all vehicle makes and models.
Are your technicians certified?
Yes, all our technicians are ASE-certified professionals with decades of combined experience in automotive repair and maintenance.
Do you offer warranty protection?
We provide a 24-month/24,000-mile Peace of Mind Warranty, extended to 36 months/36,000 miles with NAPA Credit Card financing.
What payment methods do you accept?
We accept major credit cards, cash, and offer EasyPay financing through our NAPA Credit Card program.
Do you serve areas outside Richardson?
Yes, we serve the greater Dallas Metroplex including Plano, Garland, Allen, McKinney, Frisco, Carrollton, and surrounding communities.
Can I schedule an appointment online?
While we recommend calling directly for immediate assistance, you can use our online repair estimator tool for preliminary service planning.
Reviews (6)
Ralph Buck Buchanan
Nov 01, 2021
Report
Positive:Professionalism,Quality
Great place for all your auto problems, quality service and dependable repairs at fair prices. Craig and Steve will do you right every time. Been a customer for 20 + years
Service:General repairs & maintenance
Great place for all your auto problems, quality service and dependable repairs at fair prices. Craig and Steve will do you right every time. Been a customer for 20 + years
Service:General repairs & maintenance
Beth Nystrom
Sep 06, 2021
Report
Positive:Professionalism,Punctuality,Quality,Value
This company has helped maintain my two different cars for 6 years. Even would take me home while car repairs happened and returned me to the service center to pick up my car! Family values. Honest assessment. Good price. Quality service. Never a complaint re work done. Wonderful people. Thanks!!!!
Services:Check engine light diagnostic,Battery,Brakes,Oil change,Tyres,General repairs & maintenance
This company has helped maintain my two different cars for 6 years. Even would take me home while car repairs happened and returned me to the service center to pick up my car! Family values. Honest assessment. Good price. Quality service. Never a complaint re work done. Wonderful people. Thanks!!!!
Services:Check engine light diagnostic,Battery,Brakes,Oil change,Tyres,General repairs & maintenance
Laura Dorsett
Aug 23, 2021
Report
I have found my car's new mechanics. They fixed the mess that another mechanic made. I'm going to go back get the air conditioning worked on. And they're even going to do a little bit of body work for me. And all with a song in the voice and a smile on their face. See these guys trust these guys. I love these guys!!
Farrah Khan
Apr 16, 2021
Report
The best place ever! I am glad I found this place for all my car needs. Megal , Norma and all the staff are very helpful. I don't feel like going anywhere else ever since I found this place. I am their regular customer and feel happy with their work.
Lena Bri
Mar 23, 2021
Report
Critical:Professionalism,Value
I was referred to Miguel for a quote. I had several items I needed to be worked on for my car. Never followed up with me. Would not recommend a place that cant even respond to simple inquiries.
I was referred to Miguel for a quote. I had several items I needed to be worked on for my car. Never followed up with me. Would not recommend a place that cant even respond to simple inquiries.
Eddie Ang
Jan 07, 2021
Report
Positive:Professionalism
Replaced leaking front struts, all I can say great prices n great service. Car fixed on time and rides smooth.
Replaced leaking front struts, all I can say great prices n great service. Car fixed on time and rides smooth.