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Your Trusted Behavioral Health EHR Software Partner
Qualifacts has been a leader in behavioral health technology for over 25 years, delivering innovative EHR solutions designed to enhance provider efficiency and client outcomes. Our AI-powered platforms - Credible, CareLogic, and InSync - are purpose-built for behavioral health organizations of all sizes, from solo practices to enterprise agencies. With deep industry expertise and a focus on interoperability, we provide comprehensive tools spanning clinical documentation, telehealth, billing, and business intelligence.

Our solutions empower providers to reduce administrative burdens, improve care coordination, and achieve financial sustainability through data-driven decision-making. Headquartered in Nashville with a global team of healthcare professionals, we maintain strategic partnerships with industry leaders to deliver integrated solutions that meet evolving regulatory requirements and clinical needs.
Services
EHR Software Telehealth Services Billing Solutions Clinical Documentation Treatment Planning Assessment Tools Business Intelligence AI Integration Revenue Cycle Management Patient Portal
Highlights and features
  • We offer 25+ years of behavioral health software expertise with three specialized EHR platforms
  • Our AI-powered clinical documentation reduces provider burden by 40%
  • We provide fully integrated telehealth and billing solutions for behavioral health
  • Our platforms support 2,700+ agencies across all 50 states with customizable workflows
  • We maintain strategic partnerships with 15+ industry-leading healthcare technology providers
What people say
Data-driven decision-making Amazing partner Continued growth Essential partnership Customizable workflows
Services
EHR Software
Our AI-powered EHR platforms streamline clinical documentation and care coordination for behavioral health providers. With specialized modules for scheduling, treatment planning, and outcomes tracking, our solutions reduce administrative burdens while maintaining compliance with industry standards. The system's interoperability enables seamless data exchange between providers and integrated partners.
Telehealth Services
Secure telehealth solutions enable remote client engagement through HIPAA-compliant video sessions for individual and group therapy. The platform supports up to 50 participants per session with automated appointment reminders and encrypted messaging to reduce no-shows and improve care accessibility for behavioral health providers.
Revenue Cycle Management
Comprehensive RCM solutions optimize the entire billing process from eligibility verification to claims submission. Our behavioral health-specific expertise ensures accurate reimbursement through integrated EHR data and compliance with complex payment models, including medication-assisted treatment and value-based care arrangements.
Clinical Documentation
AI-assisted documentation tools automate note generation using industry-standard formats like DAP and BIRP. The system reduces documentation time by 40% through session transcription analysis while maintaining compliance with regulatory requirements and supporting measurement-based care initiatives for improved client outcomes.
Business Intelligence
Real-time analytics tools transform clinical and operational data into actionable insights for behavioral health organizations. Customizable dashboards provide performance metrics across 15+ key indicators, enabling data-driven decisions for resource allocation, quality improvement, and financial sustainability in evolving healthcare environments.
People
Anthony Thompson
Chief Operating Officer
25-year behavioral health technology leader with expertise in data-driven healthcare solutions. Advocates for EHR customization to improve organizational efficiency and client outcomes.
Lora Leslie
Senior EVP of Continuous Quality Improvement
Quality improvement specialist with 20+ years in behavioral health systems integration. Focuses on scalable EHR solutions that align with organizational growth strategies and industry innovation.
Michael Nadhir
Chief Executive Officer
Healthcare executive with 18 years of experience in behavioral health technology implementation. Champions configurable EHR platforms that support practice growth and regulatory compliance.
Questions
What EHR platforms does Qualifacts offer?
We provide three specialized platforms: Credible for enterprise agencies, CareLogic for multi-state organizations, and InSync for small to mid-sized practices.
How does Qualifacts support behavioral health providers?
Our AI-powered solutions streamline clinical workflows, enhance telehealth capabilities, and optimize revenue cycle management specifically for behavioral health needs.
Are the EHR systems customizable?
Yes, all platforms offer configurable workflows and specialized tools tailored to different practice sizes and service models.
Do you support medication-assisted treatment?
Our systems include integrated ASAM assessments and support for medication-assisted treatment programs with EPCS compliance.
How does AI improve documentation?
Qualifacts iQ Assistant automatically generates clinical notes from session transcripts, reducing documentation time by 40% while maintaining compliance.
What analytics capabilities are available?
Our Business Intelligence suite offers real-time dashboards with 15+ performance metrics and customizable reporting for data-driven decision-making.
Reviews (1)
Mary T. Pastick
Jan 11, 2021 Report
'Had a SCHEDULED telephone meeting with HR representative who never "showed" for meeting and was unable to be contacted!