Business Details
Emergency
services
Your Trusted Veterinarian in Matthews, NC
Best Care Animal Hospital is a full-service veterinary hospital dedicated to providing exceptional care for pets in Charlotte, NC, and surrounding areas. Our locally owned practice combines advanced medical technology with compassionate service, offering comprehensive wellness care, vaccinations, dental services, soft-tissue and orthopedic surgeries, urgent care, and end-of-life support. With a team of experienced veterinarians and staff, we prioritize personalized treatment plans tailored to each pet's unique needs throughout their life stages. Our state-of-the-art facility features in-house diagnostics, digital radiology, and ultrasound capabilities to ensure accurate diagnoses and timely treatment.We emphasize preventative care and client education while maintaining a welcoming environment where pets and owners feel comfortable. Our emergency services operate during regular business hours, and we accept new clients with same-day appointment availability. The practice's leadership includes veterinarians with extensive academic and clinical backgrounds, including specialized expertise in dermatology, surgery, and emergency medicine. We serve cats and dogs across Charlotte, Matthews, Indian Trail, Mint Hill, Ballantyne, and Pineville, fostering lasting relationships through our commitment to pet health and owner support.
Services
Wellness Care
Dental Services
Spay & Neuter
Soft-Tissue Surgery
Orthopedic Surgery
Vaccinations
In-House Diagnostics
Urgent Care
Pet Hospice
Highlights and features
- Compassionate emergency care during regular business hours
- Advanced in-house diagnostics including lab testing and digital radiology
- Personalized wellness plans tailored to pet life stages
- Experienced veterinarians with specialized surgical expertise
- State-of-the-art facility with modern veterinary technology
What people say
Compassionate staff
Professional expertise
Welcoming environment
Thorough explanations
Genuine concern
Services
Wellness & Preventative Care
We create customized wellness plans that adapt to pets' unique needs throughout their lives. Our comprehensive exams assess vital signs, dental health, and behavioral changes while providing vaccinations, parasite prevention, and microchipping. We emphasize client education and early disease detection through regular checkups, offering tailored recommendations based on age, breed, lifestyle, and medical history to ensure long-term health and happiness for pets.
Pet Dental Care
Our dental services prevent and treat periodontal disease through professional cleanings, digital X-rays, and oral surgery. We use anesthesia for thorough examinations, perform extractions when necessary, and provide home care guidance. Regular dental maintenance prevents systemic infections while addressing bad breath, tooth decay, and gum disease. Our team prioritizes patient comfort while ensuring optimal oral health outcomes for cats and dogs of all ages.
Soft-Tissue Surgery
We perform spays/neuters, foreign object removal, wound repairs, bladder stone extractions, and tumor biopsies using advanced surgical techniques. Pre-anesthetic bloodwork ensures patient safety while digital monitoring occurs throughout procedures. Our surgical suite handles routine and complex cases with post-operative care instructions provided. We maintain strict sterility protocols and offer pain management plans to ensure comfortable recoveries for pets undergoing soft-tissue procedures.
Orthopedic Surgery
Our orthopedic services treat fractures, dislocations, and ligament injuries using minimally invasive techniques. We perform TPLO surgeries for ACL tears, FHO procedures for hip dysplasia, and fracture repairs with internal fixation. Digital radiography guides diagnoses while post-operative rehabilitation plans promote mobility recovery. The surgical team focuses on restoring function and alleviating pain through specialized orthopedic interventions for dogs and cats with musculoskeletal conditions.
In-House Diagnostics
Our on-site laboratory provides rapid bloodwork analysis, urinalysis, and fecal testing while digital X-rays and ultrasound equipment enable internal imaging. These capabilities allow immediate assessment of organ function, infection detection, and injury evaluation. Quick diagnostic results facilitate timely treatment decisions for both routine health screenings and emergency situations, reducing wait times while maintaining diagnostic accuracy through modern veterinary technology.
People
Dr. Sunil Kakarla
Owner
Dr. Kakarla graduated from the College of Veterinary Medicine in India and earned a Ph.D. from Marshall University. He has practiced in India and the US, specializing in dermatology and surgery. He established a large clientele in Durham/RTP before joining Walnut Street Animal Hospital in 2016. He enjoys volleyball and community service through pet rescue groups.
Dr. Gerges Keroles
Chief Veterinarian
Dr. Keroles graduated from Egyptian veterinary school and practiced for ten years before obtaining US and Canadian licenses. His expertise includes soft-tissue surgery, dentistry, and emergency medicine. He lives with his family and dog Bella, bringing international experience to Charlotte's pet community through his clinical practice.
Dr. Akhil Thummala
Associate Veterinarian
Dr. Thummala graduated from the College of Veterinary Science in India and practiced in metropolitan cities before moving to the US. He specializes in comprehensive care for dogs and cats, emphasizing empathy and communication. He ensures pet owners feel informed throughout the healthcare journey while creating positive clinical experiences for animals.
Sarah Van Staalduinen
Administrative Director
Sarah, an NC State graduate with animal science expertise, has worked at the hospital since 2019. She manages operations while maintaining her passion for animal welfare. She owns two dogs and two cats, enjoying outdoor activities with her pets when not working at the veterinary hospital.
Caitlin O'Neil
Client Coordinator
Caitlin has worked with the hospital since 2017, previously managing a sister location. She focuses on ensuring positive client experiences while coordinating pet care. She balances work with family life, maintaining strong relationships with both human and animal family members.
Questions
What veterinary services do you offer?
We provide wellness exams, vaccinations, dental care, soft-tissue and orthopedic surgeries, urgent care, in-house diagnostics, and end-of-life services for cats and dogs.
Do you accept emergency cases?
Yes, we offer urgent care during regular business hours for pets needing immediate attention. Call ahead if possible before arriving with your pet.
How can I schedule an appointment?
Request appointments through our website, call us directly at (980) 202-6767, or visit our clinic in Matthews for same-day availability.
What areas do you serve?
We serve Charlotte, Matthews, Indian Trail, Mint Hill, Ballantyne, Pineville, and surrounding areas in North Carolina.
Do you have in-house diagnostic capabilities?
Yes, our facility includes an in-house laboratory, digital radiology, and ultrasound equipment for rapid diagnostics and treatment planning.
Are your veterinarians specialized in specific areas?
Our team includes veterinarians with special interests in dermatology, soft-tissue surgery, orthopedics, and emergency medicine.
Reviews (6)
Adam Bauer
Nov 07, 2021
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The veterinarian here is very knowledgeable and was able to assess and diagnosis the issues I was having with my dog Evelyn. I would also like to say the staff was very friendly and you could tell they truly care for your pets well being.
R. RArl
Nov 06, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
My 11 yo dog became very ill last night. I called today and was able to get an appointment for Best Care to see him. Taylor, the vet tech, was very kind, considerate and gentle, and Dr. Gordon was informative and compassionate. Within an hour of their care, my dog was feeling much better. Amazing care and service at a great price!
My 11 yo dog became very ill last night. I called today and was able to get an appointment for Best Care to see him. Taylor, the vet tech, was very kind, considerate and gentle, and Dr. Gordon was informative and compassionate. Within an hour of their care, my dog was feeling much better. Amazing care and service at a great price!
Jordan Adcock
Oct 16, 2021
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This was my first time taking any of my pets to Best Care Animal Hospital and I am so glad I did. My pet had an urgent matter and needed to be seen that day. It was a Saturday and her normal vet was closed. I found Best Care on Google and called and they squeezed us in without an appointment. The employees there were so kind and professional. Dr. Kolli took his time to explain what was going on with my pet very thoroughly and in a way I could understand. He was patient and listened and answered all the questions I had. A special thank you to the veterinary assistant, Dalton, who was so gentle with
Amy Manus
Oct 06, 2021
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I brought my puppy in on a moments notice on a Sunday afternoon they kept me updated on him with everything they did.. I talked to the vet himself which is a plus for me! Sadly I had to bring him back the next day he was still sick they explained until all antibiotics were done and worms were all dead he will still show the same symptoms again the vet came out and talked to me I have found my new vet! Thank you for taking such good care of my baby!!
Mahesh Kumar
Oct 05, 2021
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Since my pet Lucy 2 months old, I am visiting Best Care Animal Hospital. The service I receive from the Dr. Madhukar Kolli is excellent. He explains everything to me in clear manner, and understands the problem very well. I would say, Dr. Madhukar Kolli combines expertise and a willingness to listen and discuss. Also, the staff is very friendly and professional. Ive never had to wait more than a few minutes when I arrive on time for an appointment. I am so glad I chose this faculty and I highly recommend him to anyone looking for a specialist.
Tim Smith
Sep 20, 2021
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This team saved my pitiful rescue dogs life after escaping an abusive owner. These folks are true angels. Cant thank them enough!
