Business Details
31 Years
experience
Emergency
services
Your Trusted Property Management Partner in Southern NH
Pater Real Estate Management Company Real Estate Management Company has been a trusted leader in property management and rental services for over 30 years. Our locally owned and operated business combines personalized attention with technology-driven solutions to serve property owners, condominium associations, and tenants across southern New Hampshire. Licensed, insured, and bonded, we prioritize trust, honesty, and integrity in every client relationship. Our team of seasoned professionals brings decades of combined experience in residential and commercial real estate, ensuring tailored strategies that meet individual property needs and budgets. We specialize in managing diverse properties, including apartments, townhomes, single-family homes, and commercial spaces, while maintaining a strong commitment to customer satisfaction.Our 24/7 emergency maintenance services and responsive communication reflect our dedication to resolving issues promptly. As active members of professional organizations like the Granite State South Board of REALTORS, we stay ahead of industry trends and regulations. Our success stems from a reputation built on reliability, transparency, and a client-centric approach that values long-term partnerships over short-term gains. Through strategic vendor networks and in-house expertise, we deliver cost-effective solutions without compromising quality. This enduring focus on excellence positions us as a premier choice for property management in the region.
Services
Property Management
Rental Services
Condo Management
Maintenance Services
Bookkeeping Services
Details
- Year established: 1995
Highlights and features
- We offer 30+ years of property management experience in southern New Hampshire.
- Our team includes licensed real estate professionals with specialized expertise in residential and commercial properties.
- We provide 24/7 emergency maintenance services for urgent tenant needs.
- Our technology-driven approach ensures efficient property management and transparent communication.
- We maintain strong relationships with local vendors to deliver cost-effective solutions.
Services
Property Management
Our property management services include rent collection, lease renewals, tenant communication, and property inspections. We handle day-to-day operations while keeping owners informed through monthly financial reports. Our team coordinates maintenance requests and ensures compliance with local housing regulations.
Rental Services
We assist property owners with rental pricing strategy, professional marketing, tenant screening, and lease preparation. Our services include property showings, application processing, and move-in coordination to ensure qualified tenants and smooth transitions.
Condo Management
We specialize in condominium association management, including board communication, vendor coordination, and maintenance of common areas. Our services cover budget preparation, rule enforcement, and 24/7 emergency response for community needs.
Maintenance Services
Our in-house maintenance team handles plumbing, electrical work, painting, and carpentry repairs. We offer 24/7 emergency response and coordinate larger renovation projects with pre-vetted contractors to maintain property value and tenant satisfaction.
Bookkeeping Services
We provide comprehensive bookkeeping for property owners, including rent collection, expense tracking, and financial reporting. Our system maintains detailed records of security deposits, owner escrow accounts, and property-related transactions for tax purposes.
People
Marlene Burke
Vice President of Operations, Managing Broker
With over 20 years in commercial property management, Marlene oversees operations and holds licenses in NH and MA. She specializes in lease administration and tenant retention while maintaining active roles in real estate boards.
Terry Ryan
Founder, Associate Broker
As founder and licensed NH broker since 1985, Terry brings expertise in financial management and contract law. He serves on real estate committees and received multiple industry awards for his contributions.
Heather Colbert
Senior Property Manager
Heather combines 20+ years of accounting experience with property management expertise. As 2022 GSSBR President, she oversees office procedures and MLS administration while managing rental listings and client relations.
Mike DePalma
Maintenance Manager
With 15+ years in property maintenance, Mike manages repair projects and coordinates renovations. His NH home inspector license and construction expertise ensure quality maintenance solutions for owners and tenants.
Patrick Ryan
Senior Maintenance Technician
As co-founder with 35+ years in property management, Pat provides hands-on maintenance support. His construction background and technical skills contribute to efficient property upkeep and emergency repairs.
Questions
What types of properties do you manage?
We manage apartments, duplexes, townhomes, single-family homes, commercial properties, and condominium associations across southern New Hampshire.
How does your tenant screening process work?
Our process includes credit checks, criminal background checks, employment verification, and landlord references to ensure qualified tenants for property owners.
Do you offer 24/7 emergency maintenance services?
Yes, we provide 24/7 emergency maintenance support for urgent issues like plumbing failures, heating problems, or security breaches.
What areas do you serve?
We primarily serve southern New Hampshire, including Londonderry and surrounding communities, with specialized local market knowledge.
How can owners track their property finances?
Our Rent Manager software provides online access to financial statements, rent collection records, and expense reports for property owners.
Reviews (7)
Charlene Garant
Oct 26, 2021
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Update: After renting from them for just over a year, I bought my home and moved. I hired a professional to clean the apartment. Pater not only kept my security deposit, but also tried to charge me for items, such as screens, that were never there when I moved into the place. Very poor experience with Pater Real Estate! I've had an excellent experience with them so far, but I will update if that changes. Following a fire in the apartment above mine I was displaced and needed a home quickly. They got me onto a dog friendly home within a couple of weeks. It has everything on my list, such as w/d
Paul Balukas
Jul 18, 2021
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I filled out an application, I paid the $50. application Fee for 56 eagle ridge road. In Sandown NH. They knew they rented it out but still set a fake appointment with myself and another family who was parked infront of me while I was waiting for my appointment after their appointment. The listing is still on the website so they are still taking people's money. They told me that they left a message on my phone and the other family tried to call while we were there and they didn't even get a call from them either to cancel the appointment. So what are the chances they couldn't get in touch with
Alie Bolduc
May 28, 2021
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We had so many issues with Pater. Heather forgot about one of our showings and never showed up so we had to call the office and wait for her to get there. The day we were supposed to get the keys and move in, Heather showed up over an hour late and did not once apologize or say sorry, forget try to make an excuse about her showing up late. Over the course of living there for 2 years, we had multiple issues with maintenance and the communication severely lacked. We went over a week without a working fridge because ours broke and maintenance continuously blew us off time and time again. We
Becca Bernardi
Dec 16, 2020
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Critical:Professionalism
Very rude, unprofessional. Bad communication. Do not recommend. Wish I could give 0 stars.
Very rude, unprofessional. Bad communication. Do not recommend. Wish I could give 0 stars.
Ryan
Oct 30, 2020
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Awful communication. Agent never came to the showing at the time that was given to us after we had driven 40 mins out to look at the place. Office staff tried to tell us that they emailed and called us to let us know the showing was changed, but we received neither notifying us of such.
Having worked in customer service, I have never talked to or been talked to the way I was by the office staff. I am very disappointed and upset at the way we were treated. Extremely rude and unprofessional. I feel as though we were lied to several times throughout the process. Sketchy company, beware.
Having worked in customer service, I have never talked to or been talked to the way I was by the office staff. I am very disappointed and upset at the way we were treated. Extremely rude and unprofessional. I feel as though we were lied to several times throughout the process. Sketchy company, beware.
Rita Abi-Raad
Sep 28, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
My house is being managed by PATER. Friendly, professional and responsible staff. I am always pleased with the turnaround time in finding tenants, and I pleased with the tenants I find through this company. I couldn't have done it without them.
My house is being managed by PATER. Friendly, professional and responsible staff. I am always pleased with the turnaround time in finding tenants, and I pleased with the tenants I find through this company. I couldn't have done it without them.
Kdb
May 12, 2020
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I rented a apartment from Pater Real Estate and without a doubt, the best! They're professional, friendly and prompt to resolve/fixing any and all issues that may arise. I highly recommend Pater Real Estate for all your Real Estate needs.
