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Your Trusted Real Estate Agency in Sonoma County
We are a premier real estate agency serving Sonoma County, dedicated to delivering exceptional service through local expertise and a global network. Our team combines deep market knowledge with a commitment to quality, helping clients navigate residential transactions with confidence. With a focus on personalized guidance, we leverage decades of experience to meet the unique needs of buyers and sellers.

Our affiliation with Sotheby's International Realty ensures access to unparalleled resources for marketing distinctive properties. We prioritize clear communication and meticulous attention to detail, ensuring smooth transactions from start to finish. Our mission is to redefine real estate excellence by aligning tradition with innovative strategies tailored to today's dynamic market.
Services
Residential Real Estate Sales Property Valuation Analysis Buyer Representation Market Trend Reports Home Staging Consultation Transaction Coordination Neighborhood Insights Financing Guidance Home Inspection Assistance Closing Process Support
Highlights and features
  • We offer decades of combined experience in Sonoma County real estate.
  • Our team provides personalized guidance for every transaction stage.
  • We utilize a global marketing network for unique property exposure.
  • Our local market expertise ensures accurate pricing and strategy.
  • We maintain transparent communication throughout the buying/selling process.
What people say
Expert in your field Best of hands Successful transactions Calm manner Ideal home match
Services
Residential Real Estate Sales
We specialize in marketing and selling residential properties with strategic pricing and targeted exposure. Our team leverages local market insights to maximize value for sellers while guiding buyers through competitive purchases. From initial consultation to closing, we ensure transparent communication and data-driven decision-making for optimal outcomes.
Property Valuation Analysis
Our valuation services provide accurate assessments of property worth using comparative market analysis and historical data. Sellers receive actionable pricing recommendations, while buyers gain clarity on fair market value. This service incorporates neighborhood trends and recent sales to inform confident real estate decisions.
Buyer Representation
We advocate for buyers throughout the purchase process, from property search to closing. Our expertise identifies ideal matches based on client needs while negotiating favorable terms. We provide insights on financing options, inspection results, and market conditions to ensure informed decisions.
Market Trend Reports
Our reports deliver up-to-date analysis of Sonoma County real estate dynamics, including inventory levels, price movements, and emerging opportunities. Clients use these insights to time transactions strategically and understand regional market shifts affecting their properties.
Home Staging Consultation
We offer expert advice on optimizing home presentation to attract buyers and enhance marketability. This includes decluttering strategies, minor repairs, and design recommendations that highlight a property's strengths while maximizing return on investment.
People
Randy Mack
Realtor
Licensed agent with extensive Sonoma County expertise, specializing in residential transactions. Committed to personalized service and leveraging global marketing resources for client benefit.
Heidi Faulkner
Realtor
Experienced Realtor providing tailored guidance for buyers and sellers. Skilled in market analysis and negotiation, with a focus on exceptional client satisfaction throughout the transaction process.
Questions
How do I determine my home's current value?
Request our complimentary property valuation analysis using comparative market data and local insights for accurate pricing guidance.
What areas do you serve?
We specialize in Sonoma County, including Sebastopol, Santa Rosa, Healdsburg, Windsor, and surrounding regions.
What services do you offer for home buyers?
We provide property search assistance, market analysis, negotiation support, and guidance through financing and closing processes.
How do you market unique properties?
We combine local expertise with Sotheby's International Realty's global network for targeted exposure through professional photography and strategic campaigns.
Can you help with transaction logistics?
Yes, we coordinate inspections, appraisals, and documentation while maintaining clear communication throughout the closing process.
Videos
Reviews (7)
Kathleen Casalino
Jan 31, 2020 Report
Randy Mack has found our last two homes for us. He goes out of his way to fulfill our criteria. He never kept us "hanging" and always kept us in the loop. He stays with us every step of the way. He also found a home for our daughter. We have recommended his agency to several friends.
Stacy Iversen
Jan 24, 2020 Report
I have worked with Randy and Heidi multiple times over the years on transactions. I find both to be very professional and knowledgeable about the home buying process. As a Lender I know that my clients are in trusted hands when I refer them to Randy Mack and Heidi Faulkner.
Renee Hyde
Nov 13, 2019 Report
Randy and Heidi are the best! Most recently I've used them to purchase a home. They are very thorough, walk you through every step of the way, and make the whole process simple and easy. I absolutely trust their expertise in the market - they give excellent advice on what you should list or purchase a home at.
Pauline Stavaris
Sep 13, 2019 Report
I was a first time buyer back in 2014 and from touring potential homes to closing escrow my experience with Randy was effortless. I was freaked out and there was no reason to be, because he and Artisan Sothebys had my back. I bought a townhome at a great price that I wanted to spend and could afford. Then when my puppy out grew my patio in 2016 and I was looking for a single family home AGAIN effortless. I did upgrades to my townhome and Randy sold it well over what I thought it would sell. I bought my new home at a very reasonable price as well as escrow was worked out so that my sale and purchase
Kurt Mitchler
Aug 13, 2019 Report
I have purchased & sold with Randy and Heidi. I frequently have discussions with them about the current market. My experiences have been great. They are knowledgeable, equipped with skills that will work in your favor.
Frank Casalino
Aug 12, 2019 Report
Well, Randy and his company helped me buy or sell five homes in the years that I've known him. Randy Mack is one of the best people I've ever had the pleasure of dealing with. He'll help you in or out of his area. Need to purchase a home or sell a home?, YOU CALL RANDY MACK...!!!! That's all you need to know. All The Best Randy.
Frank Casalino
Business Owner
Santa Rosa, CA
Aaron Johnson
Jul 09, 2019 Report
Randy and Heidi have sold and purchased a home for my wife and I. We both really enjoyed working with them both. They really paid attention to the detail, felt we got the best service and price for our sale and purchase of our home. I would highly recommend them if youre looking to buy or sell in Sonoma County.