Business Details
3 Years
experience
Emergency
services
Compassionate Veterinary Care Charlotte NC
At River Run Animal Hospital, we believe that exceptional veterinary care begins with trust, compassion, and a deep understanding of the human-animal bond. Our team of dedicated professionals is committed to providing comprehensive medical, surgical, and dental services tailored to the unique needs of each pet. With a focus on Fear-Free practices, we strive to minimize stress for both pets and owners while delivering high-quality care.Our veterinarians bring diverse expertise in wellness planning, diagnostics, and specialized treatments, ensuring pets receive the most advanced care throughout all stages of life. We prioritize open communication, client education, and personalized attention to build lasting relationships with pet families in Charlotte and surrounding communities.
Services
Wellness Care
Diagnostics
Dentistry
Surgery
End-of-Life Care
Preventive Care
Nutritional Consult
Dental Cleanings
Spay and Neuter
Hospice Care
Details
- Year established: 2023
Highlights and features
- Fear-Free certified hospital reducing pet stress during visits
- Experienced veterinarians with diverse specialty training
- 24/7 emergency care availability through dedicated staff
- Advanced diagnostic imaging and surgical capabilities
- Personalized wellness plans tailored to pet lifestyles
Associations and certifications
- Fear-Free Certified
Services
Wellness Care
Our comprehensive wellness programs focus on disease prevention and early detection through regular checkups, vaccinations, and health screenings. Tailored to each pet's age and lifestyle, these services help maintain optimal health while building trust through Fear-Free handling techniques that reduce veterinary visit anxiety. Our veterinarians create customized care plans that evolve with your pet's changing needs.
Dentistry
We provide complete dental care from routine cleanings to complex oral surgeries using digital dental radiography and modern anesthetic protocols. Our team addresses periodontal disease, tooth extractions, and oral tumors while emphasizing home care education to maintain dental health between professional cleanings, recognizing the critical connection between oral health and systemic wellness.
Diagnostics
Advanced diagnostic capabilities include in-house lab work, digital radiography, and ultrasound imaging to quickly identify health issues. We utilize reference laboratories for specialized testing while maintaining rapid turnaround times for critical results, enabling timely treatment decisions and accurate monitoring of chronic conditions through comprehensive bloodwork and imaging studies.
Surgery
Our surgical services range from routine spays/neuters to complex orthopedic and soft tissue procedures. Board-certified specialists perform advanced surgeries like TPLO and brachycephalic airway corrections using state-of-the-art monitoring equipment. Pre-anesthetic evaluations and multi-modal pain management ensure patient safety and comfort throughout the surgical process and recovery period.
End-of-Life Care
We offer compassionate end-of-life care including quality-of-life assessments, palliative treatments, and euthanasia services. Our team provides emotional support and practical guidance during this difficult time, with personalized arrangements for memorialization and grief counseling resources to help pet families through the mourning process.
People
Siggi Farris
Veterinarian
Dr. Farris graduated from Auburn University College of Veterinary Medicine. She brings extensive emergency medicine experience and founded River Run Animal Hospital to create a Fear-Free veterinary environment in Charlotte.
Rachel Bowles
Veterinarian
Dr. Bowles specializes in Fear-Free handling techniques. She completed veterinary school at Texas A&M University and has practiced in North Carolina since 2017, focusing on compassionate patient care.
Morgan Magelinski
Veterinarian
Dr. Magelinski graduated from St. George's University School of Veterinary Medicine. She has practiced small animal medicine in Florida and North Carolina since 2018, emphasizing preventive care.
Rachel Johnston
Veterinarian
Dr. Johnston earned her veterinary degree from the University of Minnesota. She specializes in internal medicine and has practiced in Charlotte since completing her education in 2016.
Brier Bostrom
Internal Medicine Specialist
Dr. Bostrom is a board-certified internal medicine specialist providing mobile consultations. She completed her residency at Texas A&M and offers advanced diagnostic imaging and treatment for complex medical cases.
Questions
What makes River Run Animal Hospital Fear-Free certified?
Our Fear-Free certification means we implement specialized training, calming techniques, and stress-reducing protocols to create positive veterinary experiences for pets through all life stages.
Do you offer after-hours emergency care?
We provide routine care during regular business hours while our affiliated emergency hospitals handle urgent after-hours cases. Our team coordinates care for hospitalized patients.
What dental services do you provide?
We offer comprehensive dental care including cleanings, digital radiography, extractions, and oral surgery with modern anesthetic monitoring and pain management protocols.
How do I schedule an appointment?
Schedule through our online portal, phone call, or text message. New clients receive detailed arrival instructions and can complete forms electronically before visits.
What surgical procedures are available?
We perform routine surgeries and partner with board-certified specialists for advanced procedures like orthopedic repairs, tumor removals, and complex soft tissue operations.
Do you accept pet insurance?
We accept all major pet insurance plans and provide detailed documentation for direct client reimbursement through their chosen insurance provider.
Reviews (7)
C. T.
Jul 16, 2021
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I would stay away. There is no actual care here. Everything about this place just feels so insincere. There are one or two young people there that seem to be caring individuals but the rest of the staff including the vet, and especially KATHY are just "cold", rude people. I had the paw plan and live less than a mile away so I made regular visits here. I gave them an entire year to work out their "new business processes" but they just have bad office culture and/or no management. Every time I called it was like they never heard of me and had no knowledge of my two dogs
Family O.
Jul 14, 2021
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My review will not justify just how amazing this Veterinarian clinic is, you ought to see for yourself. Dr.Farris is an absolute wonder and we are so grateful for her ethical practice and kind heart. Dr. Farris is attentive, honest, kind, extremely knowledgeable and truly cares about each pet that walks through her doors. Thank you so much for taking care of our dog, and our family from the bottom of our hearts. Dr.Farris was there all the time taking care of him. - We thank you!! We are thankful for each of you, your honesty and integrity is refreshing and truly appreciated. Continue doing a
Melissa H.
Apr 22, 2021
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I just left from this vet office and I'm furious! I have been going to them for about a year now and I pay $50 a month for the paw plan and have paid them hundreds of dollars for services for my pet. They called me a few weeks ago to come and pick up the flea & tick prevention medicine for my pet. However last week, they called because my automatic payment did not go through and I explained to them that I had experienced identity fraud and was awaiting a new card. Fast forward to today, I went to pick up the refill and was told that I could not get it because I was a month past due. I
Tina P.
Feb 06, 2021
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We just started taking our baby Vizsla here . People have different experiences with this vet . Ours has been awesome. They have been very caring . I dealt with one assistant that couldn't provide correct information. I refused to continue talking to her . The doctor called me back and answered all my questions. She even stayed late to give me what my puppy needed . People aren't perfect. But if you communicate calmly you get what you need . They call and check on our fur baby . We are very happy !
Wendy S.
Jul 17, 2020
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Please please please read !! Do not take your pets here !! I have had so many bad encounters here . 3 since it's right beside my house I started going . I just moved from Greenville Sc a yr ago ! & decided to make the drive there to my vet instead of coming here ! 1 they make the decision of getting stuff done on your pet without asking. 2 my dog had a skin allergy took her in to the vet ... I called them let them the know the pills they gave her a reaction she was throwing up this was Friday morning stated dr will give me a call back .... never got a call back Monday passed nothing I
Aura R.
Jun 23, 2020
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DO NOT take your pet here. If you do, please go in with them. I took my 3 month old puppy here and they said they had a hard time cutting her nails and that she had a bad reaction to the shots she had so she was in pain in her arms. Turns out the pain was in her belly and 24 hrs later my dog almost died. She could not breathe and needed to have surgery for a diaphragmatic hernia which the surgeon said was caused by trauma. She had a fresh blood clot in her hernia which means it was recent. My puppy has not had any trauma at home. Only time she left my side was at river run hospital. Now they are
Jim N.
Feb 04, 2020
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This a new facility and Dr. Farris has been great to our needs. She takes time to listen to our concerns and explain all the options that is available . Her staff is like family now and we will be returning with all our fur babies. Thanks doc.
