Business Details
25 Years
experience
Emergency
services
Your Trusted Jacksonville Veterinarian for Compassionate Pet Care
Since 2001, Whitehouse Animal Hospital has been a cornerstone of pet care in Jacksonville, Florida. Founded and led by Dr. Susan Thoma, a veterinarian with over 35 years of experience, our clinic has become known for our compassionate approach, clinical excellence, and deep ties to the local community. Many of our clients have been with us since the beginning, and we are proud to provide a welcoming space where pets and their people feel truly at home. Our mission is to ensure that quality pet care is never out of reach, offering personalized, affordable, and always compassionate services.With advanced veterinary technology including digital X-rays, in-house diagnostics, and laser therapy, we deliver timely diagnoses and treatments. Our team, many of whom have been with us for over a decade, uses their collective experience to cultivate trust and care for generations of pets and families. We welcome pets with open arms, offering everything from routine exams to advanced diagnostics, ensuring your pet receives the care they need when they need it.
Services
Preventive Care
Boarding
Dentistry
Walk-In Care
Surgery
Diagnostics
Laser Therapy
Emergency Services
Details
- Year established: 2001
Highlights and features
- We offer walk-in and emergency care for urgent pet needs
- Our team has over 35 years of veterinary experience
- We provide flexible treatment options tailored to your budget
- Our staff has built long-term relationships with Jacksonville pet families
- We use advanced diagnostics including digital X-rays and ultrasound
What people say
Very nice staff
Accurate diagnoses
Reasonable costs
Clean clinic
Kind treatment
Services
Preventive Care
Our preventive care services include routine exams, vaccinations, parasite control, and nutritional counseling. We create personalized wellness plans to protect pets at every life stage. Early detection of health issues through regular checkups helps prevent serious conditions and maintain long-term health.
Boarding
Our veterinary-supervised boarding facility offers clean, secure accommodations with individual attention. Separate areas for dogs and cats minimize stress while trained staff provide supervised playtime and medical care when needed. Customized care plans ensure pets receive proper diet and medication.
Dentistry
We provide comprehensive dental services including cleanings, digital X-rays, extractions, and periodontal treatment. Our advanced equipment detects hidden oral issues while pain management ensures patient comfort. Regular dental care prevents systemic health problems and maintains overall pet wellness.
Surgery
Our surgical services include soft tissue procedures, spay/neuter operations, and emergency interventions. Using digital imaging and continuous anesthesia monitoring, we ensure safe procedures. Post-operative care includes pain management and laser therapy to accelerate healing and recovery.
Diagnostics
Advanced diagnostic capabilities include digital X-rays, ultrasound, and in-house lab testing. These tools enable rapid, accurate diagnoses for both routine checkups and urgent cases. Timely diagnostics allow for immediate treatment planning and improved patient outcomes through early disease detection.
People
Dr. Susan Thoma
Founder & Veterinarian
Dr. Susan Thoma has over 35 years of veterinary experience, specializing in both preventative care and advanced surgical procedures. She founded Whitehouse Animal Hospital in 2001 to provide compassionate, community-focused pet care in Jacksonville.
Questions
What services does Whitehouse Animal Hospital offer?
We provide preventive care, diagnostics, surgery, dentistry, laser therapy, boarding, and emergency services for pets in Jacksonville, FL.
Do you accept walk-in appointments?
Yes, we offer walk-in care during specified hours for non-emergency situations and routine preventive care.
What are your emergency care options?
We welcome urgent cases and provide emergency services during regular business hours. For after-hours emergencies, we recommend contacting a 24-hour facility.
How can I schedule pet boarding?
Contact us directly to reserve boarding services. We require up-to-date vaccinations and provide customized care plans for each pet.
What payment methods do you accept?
We accept major credit cards and cash. Payment is required at the time of service.
Reviews (4)
Lynn Derting
Dec 01, 2021
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Our vet for 10 years +. Great knowledgeable and skilled vet. Staff is outstanding...pets live going here.
Rick Heffner
Oct 19, 2021
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Staff is always friendly and quick, treat my let's with alot of care. Dr.s are always efficient, informative, and treat my pets as if they were their own.
Jean Gwinnup
Oct 02, 2021
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A little wait time. But very nice and polite. My dog loved them and she is normally stand offish if she doesn't know you. All in all good visit.
Hannah Aguilar
Sep 04, 2021
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I went here first with my dog Kendra aug 3rd 2021 to get a cist removed on back leg when we went to pick her up from the animal hospital they left her all bloody and would not wrap it up and told us to basically leave it was unbelievable. Since the cist was as big as a golf ball I gave them the benefit of the doubt. So I brought Kendras sister duke girl to get two itty bitty cist removed their both 8 years old and very fragile when duke came out to the lobby she was bleeding worse then Kendra was and it got everywhere and I felt so bad for my dog because they said they same thing we arent
