Business Details
20 Years
experience
Emergency
services
Your Trusted Jacksonville Veterinarian for Comprehensive Pet Care
Animal Care At Twin Lakes Center has been dedicated to providing exceptional veterinary care in Jacksonville, FL since 2006. Our team of experienced veterinarians, including Dr. Bryan Flood with over two decades of local service, utilizes advanced medical technology to deliver comprehensive wellness, diagnostic, and emergency services. We maintain rigorous industry standards while prioritizing personalized attention to ensure optimal pet health outcomes. Our facility features state-of-the-art diagnostic equipment, in-house laboratory capabilities, and specialized care for pets at all life stages. With a commitment to community service, we offer transparent communication, preventive care education, and compassionate treatment protocols.Our staff's extensive experience in critical care and preventive medicine ensures pets receive evidence-based treatment tailored to individual needs. We maintain strict hygiene protocols and continuous staff training to uphold our reputation as a trusted veterinary partner. Our open-concept hospital design promotes comfortable client interactions while supporting efficient medical care delivery. Through regular client education initiatives, we empower pet owners to make informed healthcare decisions. Our dedication to quality has earned consistent positive feedback from long-term clients who value our professional expertise and compassionate approach.
Services
General Wellness Care
Pet Dental Care
Boarding & Grooming
Euthanasia Services
In-house laboratory
Surgery
Parasite Control
Diagnostic Care
Details
- Year established: 2006
Highlights and features
- We offer 20+ years of veterinary experience in Jacksonville
- Our facility features in-house diagnostic laboratory capabilities
- We provide emergency care during regular business hours
- Our team includes specialists in senior pet care and dentistry
- We maintain climate-controlled boarding facilities with daily exercise
What people say
Very helpful staff
Give good care
Friendly and courteous
Exceptional emergency service
Welcoming environment
Services
General Wellness Care
Our preventive care program includes comprehensive physical exams, age-appropriate vaccinations, and parasite prevention. We assess all major body systems while monitoring for early signs of disease. Clients receive personalized recommendations for nutrition, exercise, and home care tailored to their pet's specific needs.
Pet Dental Care
We provide complete dental care including professional cleanings, oral health assessments, and treatment for periodontal disease. Our services prevent tooth loss and reduce systemic health risks associated with poor oral hygiene. Patients receive post-procedure care instructions and home maintenance recommendations.
Boarding & Grooming
Our climate-controlled boarding facilities offer safe, comfortable accommodations with daily exercise periods. Grooming services include bathing, nail trimming, and coat maintenance. All boarders receive individualized attention and medical care when needed, with special accommodations for pets requiring medication administration.
In-house laboratory
Our on-site laboratory enables rapid diagnostic testing including blood work, urinalysis, and parasite detection. This capability allows immediate treatment decisions for critical cases. We perform complete blood counts, chemistry panels, and specialized tests for infectious diseases with results available within minutes.
Surgery
We offer surgical services ranging from routine spays/neuters to complex soft tissue procedures. Pre-surgical evaluations include necessary lab work to ensure patient safety. Our surgical suite maintains strict sterility standards with continuous monitoring during anesthesia and comprehensive post-operative care instructions provided to owners.
People
Dr. Bryan Flood
Veterinarian
Dr. Flood graduated from University of Pennsylvania School of Veterinary Medicine in 1989. He has practiced in Jacksonville since 1993 and founded Animal Care at Twin Lakes Center in 2006. His expertise includes emergency medicine and critical care.
Dr. Hillary Hickam
Veterinarian
Dr. Hickam earned her veterinary degree from Western University in 2007. She brings diverse experience from working in Los Angeles, London, and New York. Her special interests include international veterinary medicine and pet wellness programs.
Coke Larsen
Business Manager
Coke has served as business manager since 2020. With a background in animal care from her farm upbringing, she manages clinic operations while ensuring client satisfaction. She holds a BSBA degree and oversees administrative functions.
Questions
What emergency services do you offer?
We provide emergency care during regular business hours. For after-hours emergencies, we recommend affiliated clinics and can access medical records for follow-up care.
Do you offer senior pet care?
Yes, we specialize in senior pet care with twice-yearly exams, arthritis management, and age-related condition screening to maintain quality of life for aging pets.
What boarding amenities are available?
Our boarding facilities include climate-controlled kennels, daily exercise periods, and special care for pets requiring medication. Baths are required for stays over three nights.
How can I access your online pharmacy?
Current clients can access our online pharmacy through our website partnership with VetSource to order medications, food, and pet supplies.
What diagnostic capabilities do you have?
We have a full-service in-house laboratory with capabilities for complete blood counts, chemistry panels, and infectious disease testing with immediate results.
Reviews (5)
Dee Simmons
Dec 21, 2021
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We have been visiting this clinic for 8 years now and the care that our fur children have received, including check ups, vaccines, nail care, dental care, and boarding, has always been very caring. Anytime we need advice, a secure place to leave our kids, we know we can Always trust Dr. Flood and his staff to treat as if they were their own. Just want to say Thank You for all these years of giving us the peace of mind knowing we can always trust you to help our furry friends the Best care!
Betty Phillips
Dec 14, 2021
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Positive:Professionalism,Reliability,Responsiveness
Best vet around, great caring staff. Love them.
Best vet around, great caring staff. Love them.
Dorothy Flannery
Nov 01, 2021
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Dr. Brian Flood is so caring, thoughtful and kind. He has an affinity for animals that they respond to immediately and they seem to relax knowing that they're in the best human hands possible. I love taking my dog to Dr. Flood, I feel that he is in the most loving, compassionate, professional and capable hands there are. In addition, Dr. Flood will refer you to someone even better if he thinks he's not the best for whatever specific ailment your pet may have and a specialist's opinion or services should be sought. Best vet ever.
Kelsee Pulford
Sep 04, 2021
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My dog Kaiju and I absolutely love this Vet. It is nice and clean and everyone is so sweet and helpful. The vet has a ton of knowledge and makes sure to explain everything really well. I absolutely recommend!
Taylor Goldberg
Jul 29, 2021
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Dr. Flood is extremely rude and hostile. Only cares about money. Also has a tendency of using curse words - very unprofessional. Would never recommend this practice to anyone. Would give zero stars if it was an option.
