Business Details
48 Years
experience
Emergency
services
Your Trusted Insurance Partner in Burbank, CA
Paul Diaz Insurance Agency has provided comprehensive insurance solutions to families and businesses for over 45 years, combining multi-generational expertise with personalized service. Founded in 1978 by Paul Diaz Sr. in Huntington Park, the agency expanded under Paul Diaz Jr.'s leadership after graduating from UCLA in 2001, establishing locations in Glendale and Burbank. Our approach merges big-company capabilities with small-business values, offering tailored coverage through dedicated expert teams. We specialize in personal insurance (auto, home, life), commercial insurance, and niche programs for liquor stores, gas stations, and convenience stores across California. Our commitment to risk management, competitive pricing, and client education has made us a trusted resource for Southern California businesses. With a focus on one-on-one service, we guide clients from initial consultation through claims resolution, maintaining core values of integrity, urgency, and excellence.Our team includes experienced professionals like Commercial Lines Account Manager Becky Cuevas and Personal Lines expert Elisa Davidson, supported by specialized departments for accounting and customer service. We pride ourselves on proactive risk assessment, market knowledge, and customized insurance strategies that protect clients' livelihoods. Our semi-exclusive programs for gas stations and liquor stores serve over 700 locations statewide, addressing unique industry challenges like theft coverage and workers' compensation optimization. Backed by top-rated insurance carriers, we deliver reliable protection and consulting services that safeguard both personal assets and business operations.
Services
Personal Insurance
Life Insurance
Business Insurance
Worker's Compensation
Gas Station Insurance
Liquor Store Insurance
Convenience Store Insurance
Details
- Year established: 1978
Highlights and features
- We offer 45+ years of combined insurance expertise since 1978
- Our dedicated team provides personalized one-on-one service
- Specialized programs for liquor stores, gas stations, and convenience stores
- Proactive risk management and competitive rate comparisons
- Experienced professionals handle complex commercial and personal coverage needs
What people say
Professional and honest
Super easy process
Knowledgeable and patient
Saved me money
Highly recommend
Services
Personal Insurance
We provide comprehensive personal insurance solutions including auto, home, umbrella, and recreational property coverage. Our dedicated team tailors policies to protect individuals and families from unexpected events while maintaining affordability. With access to top-rated carriers, we offer competitive rates and specialized discounts for qualified clients.
Life Insurance
Our life insurance offerings include term, whole life, and guaranteed issue policies designed to meet diverse financial protection needs. We help clients establish coverage for final expenses, income replacement, and estate planning while considering age and health factors that affect premium costs. Expert guidance ensures appropriate policy selection.
Business Insurance
We create customized business insurance packages addressing liability, property, and operational risks for companies of all sizes. Our programs include general liability, commercial auto, builders risk, and professional liability coverage. Specialized solutions protect against industry-specific exposures while managing premium costs.
Worker's Compensation
Our workers' compensation solutions protect businesses and employees through comprehensive coverage for job-related injuries. We offer risk management consulting, premium optimization strategies, and claims support services. Specialized programs help reduce costs for high-risk industries like gas stations and liquor stores.
Gas Station Insurance
We provide specialized insurance programs for gas stations, liquor stores, and convenience stores across California. Our coverage includes liquor liability, theft protection, glass coverage, and employee dishonesty safeguards. With experience serving over 700 locations, we address unique risks associated with fuel retail operations.
People
Paul Diaz
President
Founder of Paul Diaz Insurance Agency with 20+ years leading the Burbank office. Graduated from UCLA in 2001 and built the agency into a premier Southern California insurance provider. Active in community organizations and charitable causes.
Becky Cuevas
Commercial Lines Account Manager
Manages complex commercial accounts with 13+ years of experience at PDI. Started as customer service representative and advanced to office manager role. Specializes in large account management and client relations.
Elsa Escobar
Commercial Lines Account Manager
Brings 16 years of commercial insurance expertise with focus on liquor store programs. Former Old Republic Surety professional who combines industry knowledge with personalized client service. Active in fitness and pet care communities.
Elisa Davidson
Personal Lines Account Manager
Handles personal lines department with 8+ years at PDI. Former Allstate professional and life insurance premium financing specialist. Focuses on problem-solving and comprehensive personal coverage solutions for families.
Milton Reyes
Commercial Customer Representative
Supports commercial renewals and customer service since 2017. Began as intern and advanced through accounting roles. Lifelong Los Angeles resident with expertise in policy administration and client communications.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life), commercial insurance, workers' compensation, and specialized coverage for gas stations, liquor stores, and convenience stores.
How are you different from other agencies?
We combine 45+ years of multi-generational expertise with personalized service, offering tailored solutions and specialized programs for niche industries across California.
Do you serve businesses outside Southern California?
While based in Burbank, we provide coverage statewide with specialized programs serving over 700 gas stations and liquor stores throughout California.
How do you handle insurance claims?
We offer dedicated claims support through our experienced team, maintaining relationships with top-rated carriers to ensure timely and fair resolution of all claims.
Can you help reduce my insurance costs?
Yes, we actively identify risk factors and offer consulting services to help lower premiums while maintaining comprehensive coverage through competitive market comparisons.
