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Business Details
32 Years
experience
Trusted Commercial Real Estate Insurance Solutions
CIBA Insurance Services has been a trusted leader in commercial real estate insurance for over 30 years. Our exclusive network of brokers empowers property owners with data-driven solutions tailored to evolving industry needs. With decades of expertise in underwriting, loss control, and claims, we deliver responsive risk management strategies backed by a client-driven approach. Our mission remains rooted in providing customized insurance programs for well-maintained CRE properties, supported by a team of seasoned professionals committed to integrity and service excellence. Through our in-house TPA, Claims Adjusting Group, we prioritize exceptional claims outcomes and proactive loss mitigation.

Our dedication to long-term partnerships with brokers and markets has solidified our reputation as a preferred market in the E&S sector. The CIBA Foundation reflects our commitment to community impact, extending our values beyond insurance. With offices in Glendale, CA, we serve clients nationwide through a collaborative network that values feedback and innovation. Our proprietary data analytics system ensures adaptive solutions that drive value for policyholders while maintaining competitive commissions for brokers. As the industry evolves, we remain focused on empowering clients with tailored expertise and unwavering support.
Services
Property Insurance General Liability Commercial Real Estate Insurance Claims Handling Loss Control Services
Details
  • Year established: 1994
Highlights and features
  • We offer 30+ years of specialized expertise in commercial real estate insurance.
  • Our in-house claims team ensures faster resolution and cost-effective outcomes.
  • We utilize proprietary data analytics for adaptive risk management strategies.
  • Our exclusive broker network provides personalized support and competitive commissions.
  • We combine flexible underwriting with a client-driven approach to policyholder needs.
Services
Property Insurance
Our property insurance protects commercial real estate assets against physical damage and financial loss. Tailored for well-maintained properties with responsible tenants, this coverage addresses risks like fire, theft, and natural disasters. Backed by 30+ years of underwriting expertise and data analytics, we ensure comprehensive protection aligned with evolving industry standards.
General Liability
General liability insurance safeguards property owners from third-party claims of bodily injury or property damage. Designed for CRE properties with established management, our policies include flexible terms and competitive pricing. Our in-house claims team ensures efficient resolution while maintaining focus on loss prevention strategies.
Claims Handling
Our dedicated claims team delivers industry-leading service through proactive communication and transparent processes. Utilizing proprietary analytics, we prioritize cost-effective resolutions and educational resources to prevent future claims. The in-house TPA, Claims Adjusting Group, ensures faster processing and personalized support for policyholders.
Loss Control Services
Loss control services help property owners identify and reduce potential risks through customized assessments and preventive strategies. Our experts provide actionable recommendations based on 30+ years of CRE data, aiming to lower insurance costs and improve safety standards across managed properties.
Broker Support
We empower brokers with exclusive access to specialized insurance programs, competitive commissions, and dedicated support. Our collaborative approach incorporates broker feedback to refine offerings, while data-driven insights help agencies close more deals and build sustainable books of business.
People
Lisa Qiang
Client Experience Manager
Lisa Qiang leads client relations at CIBA Insurance Services, ensuring exceptional service delivery. With expertise in broker partnerships and CRE insurance, she focuses on streamlining client interactions and enhancing policyholder satisfaction through personalized support and clear communication.
Questions
What types of insurance does CIBA offer?
CIBA provides property and general liability insurance for commercial real estate properties, including specialized coverage options tailored to well-maintained CRE assets with responsible tenants.
How long has CIBA been in business?
CIBA Insurance Services has specialized in commercial real estate insurance for over 30 years, building expertise in underwriting, claims, and risk management throughout that time.
What areas does CIBA serve?
CIBA operates nationwide through an exclusive network of brokers, providing insurance solutions for commercial real estate properties across the United States.
How can brokers partner with CIBA?
Brokers can join CIBA's exclusive network by submitting a broker application, gaining access to specialized CRE insurance programs, competitive commissions, and dedicated underwriting support.
What makes CIBA's claims process unique?
CIBA's in-house TPA, Claims Adjusting Group, delivers faster resolutions through proprietary analytics and proactive loss mitigation strategies, prioritizing client experience and cost-effective outcomes.
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