Business Details
40 Years
experience
Your Trusted Auto Repair Partner in Elkhorn, WI
Founded in 1986, Crosby Automotive has built a reputation as a trusted family-owned auto repair shop serving Elkhorn, WI, and surrounding areas. Our commitment to quality workmanship, safety, and customer satisfaction remains unchanged after more than three decades in business. We employ only ASE-certified technicians with over 60 years of combined experience, ensuring every repair meets manufacturer specifications. Our state-of-the-art diagnostic equipment enables precise troubleshooting and efficient repairs for both routine maintenance and complex automotive issues. We prioritize transparent communication, providing detailed explanations of all recommended services while respecting customers' decision-making authority.As passionate automotive professionals, we treat every vehicle with the same care we would our own family's cars. Our focus on honesty, reliability, and technical excellence has earned us enduring customer loyalty and positive recognition in Walworth County. We stand behind our work with confidence, knowing our dedication to proper repair procedures sets us apart in the industry. Whether addressing check engine lights or performing complete engine rebuilds, our team delivers consistent quality that customers can trust. This unwavering commitment to automotive excellence continues to drive our success in an evolving industry.
Services
Oil Change
Brake Service
Engine Repair
Transmission Service
Tire Installation
Check Engine Light Diagnostics
Suspension Repair
Air Conditioning Service
Scheduled Maintenance
Vehicle Inspection
Details
- Year established: 1986
Highlights and features
- Family-owned operation with 30+ years of local experience
- ASE-certified technicians with 60+ combined years of expertise
- Investment in state-of-the-art diagnostic and repair equipment
- Transparent communication with no-pressure service recommendations
- Manufacturer-specification repairs guaranteeing vehicle safety and performance
Associations and certifications
- ASE Certified
What people say
Knowledgeable staff
Trustworthy mechanics
Reasonable pricing
Quick service
Excellent communication
Services
Engine Repair
Our ASE-certified technicians perform comprehensive engine diagnostics and repairs using manufacturer-recommended procedures. We address mechanical failures, performance issues, and complex engine problems with precision. Our state-of-the-art diagnostic equipment ensures accurate identification of issues before any repair begins.
Brake Service
Complete brake system inspection, maintenance, and repair services ensure optimal stopping power and safety. Our technicians evaluate brake pads, rotors, calipers, and hydraulic components following industry best practices. We use premium replacement parts to maintain braking performance standards.
Scheduled Maintenance
Factory-recommended maintenance services preserve vehicle warranty coverage and extend service life. Our technicians follow manufacturer guidelines for oil changes, fluid replacements, and component inspections. Digital maintenance records track service history for customer reference.
Check Engine Diagnostics
Advanced computerized diagnostics identify electronic system malfunctions triggering check engine lights. Our technicians interpret diagnostic trouble codes and perform targeted testing to resolve issues affecting vehicle performance or emissions compliance.
Transmission Service
We service automatic and manual transmissions with specialized equipment for fluid exchanges and component repairs. Our technicians diagnose shifting issues, torque converter problems, and drivetrain malfunctions using proper diagnostic protocols.
People
Dave Crosby
Owner
Dave Crosby founded the business in 1986, bringing decades of automotive expertise and a passion for car repair. He oversees daily operations while maintaining hands-on involvement in complex repairs. His commitment to quality workmanship drives the shop's technical standards.
Mary Crosby
Co-Owner
Mary Crosby co-founded the business with Dave, contributing to its growth through customer service excellence. She manages administrative operations while ensuring the company maintains its family-oriented values. Her focus on client relationships complements technical operations.
Questions
What types of vehicles do you service?
We service all makes and models including domestic and imported vehicles. Our technicians have experience with Volkswagen, BMW, and other specialty brands alongside common American and Asian manufacturers.
Do you provide loaner vehicles?
Yes, we offer loaner cars for customers needing temporary transportation while their vehicle is being repaired. Availability should be confirmed at the time of service scheduling.
Are your technicians certified?
All our mechanics are ASE-certified with specialized training in specific repair areas. Our senior technicians hold Master ASE certifications across multiple automotive systems.
How do you handle unexpected repair issues?
We always notify customers before performing additional repairs. Our technicians provide detailed explanations of any unexpected findings and obtain customer approval before proceeding with extra work.
What service areas do you cover?
We serve Elkhorn, Delavan, Lake Geneva, Williams Bay, and surrounding areas in Walworth and Jefferson Counties. Contact us for specific location inquiries.
Reviews (5)
Brian Swartwout
Nov 06, 2021
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Positive:Professionalism
Very professional. Explained in detail everything prior to and after service in terms even I could understand. Very fast turn around. Highly recommend. Hope I never need them again, but if I do I definitely will call them again. Thank You very much.
Service:General repairs & maintenance
Very professional. Explained in detail everything prior to and after service in terms even I could understand. Very fast turn around. Highly recommend. Hope I never need them again, but if I do I definitely will call them again. Thank You very much.
Service:General repairs & maintenance
Joe Silverman
Oct 25, 2021
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I called to ask how much a front end alignment would cost She asked why I would be needing one so I explained that I just replaced my entire suspension.
(Not that it's any of her business anyway) and she said she had to find out and would be back with me in a moment. She came back about 15 seconds later and said we won't do it for you... I strongly recommend going to wedgie in Elkhorn WI they are polite and way more professional and cheaper prices for good quality work
(Not that it's any of her business anyway) and she said she had to find out and would be back with me in a moment. She came back about 15 seconds later and said we won't do it for you... I strongly recommend going to wedgie in Elkhorn WI they are polite and way more professional and cheaper prices for good quality work
Alan Bowey
Nov 04, 2018
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Dave and Mary run an excellent business. They are very knowledgeable, professional, and courteous. I will be going to Crosby Automotive for all my repair needs. Hands down, the best shop in the area, and it is locally owned! Crosby had my car fixed and ready to go in a timely manner, and for the best price out of the 4 shops I called. Dave even seemes to know things about engines that other shops didn't. You can not beat 40+ years of experience.
Samantha Bailey
Aug 02, 2017
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My car started making some horrible noises and it needed to be fixed quickly. After doing some google searching of area auto mechanics I decided to go with Crosby' s. Robin is amazing! She walked me through everything that needed to be fixed and the awesome guys in the shop had my car fixed in a few days. Simply put this shop is wonderful to work with and trustworthy. Highly recommended!
Lindsay Samuelson
Jul 24, 2017
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Crosby Auto did a great job on my car. Dave, the owner is very knowledgeable about cars and is very trustworthy. I will always use them and they are priced reasonably. The owners Dave and Mary are great people and really care about their customers. It's probably why they have been around for over 30 years.
