Business Details
29 Years
experience
Emergency
services
Your Trusted Partner for Managed IT Services
Ripple IT was founded in 1997 with a mission to prioritize people over technology in IT support. Our approach focuses on empowering businesses through strategic IT solutions tailored to their unique needs. With offices in Atlanta and New York City, we serve diverse industries including finance, healthcare, creative agencies, and nonprofits. Our SOC 2-certified services include network security, managed IT, and proactive maintenance. We emphasize a people-first philosophy, ensuring clients receive responsive, personalized support from experienced professionals. Our team of Ripple IT ITrs combines technical expertise with a commitment to fostering trust and long-term partnerships.By aligning IT strategies with business goals, we help organizations reduce downtime, enhance security, and scale efficiently. Client testimonials highlight our reliability, industry-specific knowledge, and exceptional customer service. Our co-managed IT solutions bridge gaps in internal teams, offering flexible resources for evolving business needs. With 24/7 support and a focus on strategic roadmaps, Ripple IT positions itself as a trusted partner for businesses seeking to transform IT from an expense into an investment.
Services
Managed IT Services
Network Security
Strategic IT Planning
Vendor Management
Employee Lifecycle Management
IT Security Training
Worksafe Harmony
Cybersecurity Solutions
Remote Work Support
SOC 2 Compliance
Details
- Year established: 1997
Highlights and features
- 24/7 IT support with rapid issue resolution
- SOC 2-certified security and compliance expertise
- Strategic IT roadmaps aligned with business goals
- Proactive maintenance to prevent system downtime
- Industry-specific experience across finance, healthcare, and nonprofits
Associations and certifications
- SOC II
What people say
People-first approach
24/7 support
SOC 2 certified
Industry expertise
Proactive maintenance
Services
Managed IT Services
Our managed IT services provide comprehensive oversight of your technology infrastructure. We proactively monitor systems, implement security measures, and ensure seamless operations for businesses with 25+ employees. Clients benefit from reduced downtime, scalable solutions, and expert support aligned with their strategic goals.
Network Security
Network security services protect your data and systems with SOC 2-certified protocols. We implement firewalls, encryption, and compliance frameworks to safeguard sensitive information across industries. Proactive threat detection and rapid response minimize breach risks for financial, healthcare, and nonprofit clients.
Strategic IT Planning
Strategic IT planning aligns technology investments with business objectives. Our experts develop customized roadmaps for scaling infrastructure, adopting new tools, and optimizing workflows. This service ensures IT evolves as a strategic asset rather than an operational expense for growing organizations.
Employee Lifecycle Management
Employee lifecycle management streamlines IT provisioning and deprovisioning across distributed teams. We handle device deployment, software licensing, and asset tracking to maintain security and efficiency. This service supports hybrid work environments with consistent technology access and compliance controls.
IT Security Education
IT security education programs reduce human error through customized training. We teach employees to identify phishing attempts, use secure protocols, and follow compliance standards. Interactive sessions and simulated attacks strengthen organizational defenses against evolving cyber threats.
People
Mike Landman
Founder & CEO
Mike founded Ripple IT in 1997, pioneering a people-first approach to IT support. With decades of experience, he champions strategic technology investments that empower employees rather than complicate workflows. His leadership focuses on building trust through transparent communication and innovative solutions.
Jayesh Dave
Chief Operating Officer
Jayesh Dave oversees Ripple IT's operations, aligning service delivery with client needs. A Georgia Tech graduate with 25+ years in tech consulting, he emphasizes operational efficiency and team development. His background includes founding Avision, which merged with Ripple IT in 2016 to enhance service capabilities.
Chris Moody
Technical Project Manager
Chris Moody manages customer experience initiatives at Ripple IT. With a psychology background and IT expertise, he bridges technical and interpersonal needs. His 15+ years at Ripple IT include roles in support engineering and people operations, focusing on client satisfaction and team development.
Melissa Rushing
Director of Strategy
Melissa Rushing guides strategic technology implementations for clients. A Georgia State MIS graduate, she combines technical proficiency with business acumen to align IT solutions with organizational goals. Her approach emphasizes long-term value and adaptive technology integration.
Joan Black
Director of Partnerships
Joan Black leads partnership development with a focus on relationship-building. An Emory MBA graduate, she leverages 20+ years of sales and marketing experience to connect clients with tailored IT solutions. Her strategic vision helps businesses maximize ROI through technology partnerships.
Questions
What industries does Ripple IT IT support?
We serve finance, healthcare, creative agencies, nonprofits, and tech companies with tailored IT solutions.
Do you offer 24/7 IT support?
Yes, our SOC 2-certified team provides 24/7 support with rapid issue resolution for critical systems.
How does Ripple IT handle cybersecurity?
We implement SOC 2-compliant security frameworks, including firewalls, encryption, and employee training programs.
Can you support remote/hybrid work environments?
Yes, our Worksafe Harmony solution secures endpoints while maintaining productivity for distributed teams.
What differentiates Ripple IT from other MSPs?
Our people-first philosophy combines technical expertise with strategic alignment to business goals.
Reviews (5)
Rhonda Edge
Jul 07, 2021
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Positive:Professionalism,Quality,Responsiveness
Ripple IT has always been very responsive and helpful to all my needs.
Ripple IT has always been very responsive and helpful to all my needs.
Allan Vella
Jun 30, 2021
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Ripple has been a terrific partner for the Fox Theatre. Ripple understands the "show must go on!" and they have always been here when we need them.
Maddie Russo
Jun 17, 2021
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Ripple is always super responsive, friendly, and helpful. Would definitely recommend them for IT support!
Joseph Freeman
Feb 12, 2021
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Ripple made my home zoom calls 10000% better! As the CMO of a small company, it's imperative that my calls are not only reliable, but also high quality. When the pandemic forced our entire company to move to remote work environments we had huge problems with dropped or poor quality zoom calls. Our in-house IT resources struggled with permanently fixing this for months.
But, Ripple was able to fix it within 3 days. The hardware recommendations they made, and the way they set up my home network have been solid ever since. Before I was getting less than dial up speeds from my home office (situated
But, Ripple was able to fix it within 3 days. The hardware recommendations they made, and the way they set up my home network have been solid ever since. Before I was getting less than dial up speeds from my home office (situated
Doug Blanchard
Jan 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
If you are running a business and not using Ripple IT, you're missing out on the absolute best group of individuals I've ever worked with. And I have very high expectations.
If you are running a business and not using Ripple IT, you're missing out on the absolute best group of individuals I've ever worked with. And I have very high expectations.
