Business Details
15 Years
experience
Your Trusted Source for Home Medical Equipment
Casa Medical has been serving the El Paso, Texas region since 2011, providing essential home medical equipment and supplies to both individuals and healthcare facilities. Our expertise spans mobility aids, respiratory care products, orthopedic devices, and daily living aids, with a focus on quality and affordability. With two convenient locations and an extensive online catalog, we offer personalized assistance from knowledgeable staff to help customers find the right solutions for their healthcare needs.Our commitment to superior customer service is evidenced by our A+ Better Business Bureau rating and numerous testimonials praising our product selection and staff expertise. We specialize in serving both home users and institutional clients including hospitals, nursing homes, and home health agencies.
Services
Mobility Scooters
Lift Chairs
Hospital Beds
Wheelchairs
Bathroom Safety
Compression Stockings
Respiratory Care
Orthopedic Products
Pain Management
Vehicle Lifts
Details
- Year established: 2011
Highlights and features
- We offer over 100 years combined experience in medical equipment sales and service
- Our staff includes certified mobility specialists with product expertise
- We maintain A+ accreditation with the Better Business Bureau since 2011
- We provide free product demonstrations and personalized equipment selection
- We offer same-day delivery and installation for select mobility products
Associations and certifications
- Better Business Bureau (A+ Rating)
What people say
Superior customer service
Wonderful and caring staff
Wide range of products
Helpful and patient
Excellent service
Services
Mobility Scooters
Casa Medical offers a complete selection of mobility scooters for rent or purchase. Our inventory includes lightweight transportable models and full-size scooters with extended battery life. All rentals include safety instructions and basic operation training from certified mobility specialists.
Lift Chairs
We carry premium lift chairs with multiple positioning options and integrated safety features. Our selection includes single and dual motor models with various fabric options and weight capacities up to 350 pounds. Expert fitting services ensure proper chair selection for individual needs.
Hospital Beds
Casa Medical provides semi-electric and full-electric hospital beds with adjustable positioning features. Our beds meet medical standards for home use with weight capacities up to 350 pounds and include safety rails and pressure-reducing mattress systems for patient comfort and safety.
Wheelchair Rentals
We offer standard and transport wheelchair rentals with multiple size options and weight capacities. Our rental program includes both fixed-frame and foldable models with adjustable features to accommodate different mobility requirements and transportation needs.
Bathroom Safety
Our comprehensive bathroom safety product line includes shower chairs, toilet seat risers, grab bars, and non-slip mats. These ADA-compliant products help prevent falls and improve accessibility for individuals with mobility challenges in residential settings.
Questions
What types of medical equipment rentals do you offer?
We rent mobility scooters, hospital beds, knee walkers, and manual wheelchairs with flexible weekly or monthly terms. All rentals include safety instructions and basic operation training.
Do you sell medical supplies for home use?
Yes, we offer a complete line of home medical supplies including compression stockings, respiratory care products, orthopedic supports, and bathroom safety equipment for personal use.
Are your staff trained to help with equipment selection?
Our team includes certified mobility specialists and experienced medical equipment advisors who provide personalized assistance with product selection and fitting.
Do you deliver medical equipment to homes?
Yes, we offer same-day delivery and installation for select mobility products within the El Paso area, with free installation included for qualifying purchases.
Can you help with insurance coverage for medical equipment?
While we don't process insurance claims directly, we provide all necessary documentation to support insurance reimbursement claims for eligible medical equipment purchases.
Do you have an online catalog of available products?
Yes, our comprehensive online catalog features all available products with detailed specifications, pricing information, and product images accessible 24/7.
Videos
Reviews (5)
Rosie Castillo
Nov 05, 2021
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Bonnie Torres has been very kind and helpful. She helped me since my Mom fell, with supplies that would help me make things easier for my Mom. Thank you so much Bonnie.
Antoinette McRae
Oct 27, 2021
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I absolutely recommend the Casa Medical location on Vicount. They are always such a pleasure to work with and really go the extra mile for their clients. Bonnie and the staff make their customers feel welcomed and have always made my experience a memorable one. I highly recommend this store for your medical supplies.
Rose Huerta
Sep 24, 2021
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Their customer service is great. Several employees went above and beyond to assist me in masking a decisin on what I needed. Especially Bonnie. Thank you.
Pat Montano
Sep 17, 2021
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I was visiting my mother who needed a few things to include waterproof foam dressings and a new blood pressure monitor. I stopped at a larger medical supply store and they didnt carry the foam dressing. (They also werent very helpful at that larger store). I ended up at Casa medical on Viscount and am very glad I did! I walked in and Bonnie immediately walked me to the foam dressings. I then mentioned needing a new blood pressure monitor since the sleeve on my moms current unit was far too large. Bonnie explained that I didnt need a new unit, what I really wanted was a new smaller
Lily Torres
Jul 24, 2021
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For being an amateur to the Cpap machine. I wasnt really sure what I was looking for as far as the options for my breathing mask. Until I went into Casa Medical on Viscount . Bonnie was so helpful and led me to the perfect mask. I now sleep comfortable with my machine. Thank you for your professionalism and friendliness.
