Boccacino Heating

Business Details

50+ Years

experience

Emergency

services

Trusted HVAC Services in Rochester, NY

Established in 1951, our family-owned business has served Rochester and surrounding communities for over 70 years. We specialize in residential and commercial HVAC solutions, including new installations, system replacements, and 24-hour emergency service. Our team of 25 professionals operates a fleet of 15 vehicles, combining third-generation family leadership with long-term employees who treat every project as if it were their own home.

We prioritize quality craftsmanship at fair prices without gimmicks, offering customized service plans for commercial clients and energy-efficient solutions like geothermal systems. Our reputation for reliability is reflected in decades of repeat customers and referrals from local builders who trust our expertise in both traditional and innovative heating and cooling technologies.

Services

HVAC Installation Emergency Repairs Commercial Maintenance Geothermal Systems Home Energy Audits System Replacements Air Quality Solutions Preventative Maintenance Generator Installation Ductless Systems

Details

Year established: 1951

Highlights and features

Family-owned since 1951 with third-generation leadership
24-hour emergency HVAC service available
Customized commercial service plans available
15-vehicle fleet for prompt service response
Specialized geothermal system installation expertise

What people say

Outstanding service Knowledgeable staff Prompt response Fair pricing Long-term reliability

Website

Update Listing

Services

HVAC Installation

We provide complete HVAC system installations for residential and commercial properties. Our certified technicians handle gas furnaces, heat pumps, ductless mini-splits, and geothermal systems. With over 70 years of experience, we ensure proper system sizing and energy-efficient operation while maintaining clean workspaces during installation.

Emergency Repairs

Our 24-hour emergency repair service responds promptly to heating and cooling failures. Technicians carry common replacement parts and utilize diagnostic tools to resolve issues quickly. We prioritize urgent situations like complete system failures and carbon monoxide concerns with immediate response times.

Commercial Maintenance

Customized maintenance plans protect commercial HVAC investments. Our technicians service systems in strip malls, industrial buildings up to 200,000 sq ft, and multi-story structures. Preventative care includes seasonal tune-ups, filter replacements, and system performance evaluations to minimize downtime.

Geothermal Systems

We design and install geothermal heat pump systems that leverage stable underground temperatures. This energy-efficient solution reduces utility costs while maintaining consistent indoor comfort. Our team handles ground loop installation and system integration for new construction or retrofits.

Home Energy Audits

Our free energy audits identify home efficiency opportunities using thermal imaging and pressure testing. We assess insulation levels, air leakage points, and system performance to recommend cost-effective improvements that enhance comfort and reduce energy consumption.

People

Gary

Service Technician

With over 20 years of experience, Gary specializes in system diagnostics and complex repairs. He handles customer consultations and provides clear explanations of HVAC issues and solutions.

Tom

Installation Technician

Tom leads installation crews with precision in challenging spaces. He ensures proper system sizing and maintains clean work environments during residential and commercial projects.

Karen

Office Manager

Karen coordinates service scheduling and customer communications. She manages the team's logistics to ensure timely service appointments and follow-up care.

TJ

Service Technician

TJ provides expert repair services with emphasis on system longevity. He educates customers on maintenance practices to maximize equipment lifespan and efficiency.

Michael R. Boccacino

Founder

Established the company in 1952, setting standards for quality craftsmanship. His family continues his legacy through third-generation leadership and commitment to customer satisfaction.

Questions

What HVAC services do you offer?

We provide complete heating, ventilation, and air conditioning services including installations, repairs, maintenance, and energy audits for residential and commercial properties.

Do you offer emergency HVAC service?

Yes, our 24/7 emergency service responds promptly to urgent heating and cooling needs with technicians available at all hours.

What areas do you service?

We serve Rochester and surrounding areas including Brockport, Geneva, Fairport, Penfield, and Webster in Western New York.

Do you offer financing options?

Yes, we provide financing options for HVAC system replacements and major installations to qualified customers.

How can I schedule service?

Call us at 585-454-2120 to schedule appointments or request emergency service. Our office staff coordinates timely service visits.

How long have you been in business?

Since 1951, we've provided HVAC services to Western New York as a family-owned and operated business.

Videos

Reviews (5)

Write a Review

James Payne

Nov 03, 2021 Report

I had Boccacino Heating and Cooling install new a HVAC system in our home 28 years ago and their price and service was excellent. When it was time to replace our old system, I did my homework to understand the new technology that was available before getting quotes. I then obtained quotes from three companies for comparable features, technologies and quality. Boccacino was the best price with exactly what I wanted. As much as $3,500 cheaper than one of the quotes!
Boccacino's service from Gary in sales, the scheduling, and the installation was all excellent! When I had a question about the final

Jenna Elisabeth

Dec 23, 2020 Report

Wow, I am impressed. After having Isaac heating quote me $500+ for my fireplace, I called to get a cleaning and a service. They accidentally just sent Rachel who was able to do the cleaning (which she did a fantastic job of) and then sent Steve today to look at it. He came and checked everything over, said the only thing wrong was my remote but… recommended I just use the manual switch as the remotes are $300+. Didn’t charge me for coming today! Will definitely be recommending them and will also be using for my yearly cleaning. Thanks Rachel and Steve, merry Christmas!!

Greg T.

Nov 04, 2020 Report

Positive:Professionalism,Quality
Had a heat pump failure and they suggested investing in a new heat pump rather spend more money on an aging system. Problem was scheduling but rather than leave me without A/C they bent their schedule to accommodate my install. Clearly customer focused and responsive. Call them for your HVAC needs.

Beth Carlin

Oct 23, 2020 Report

Excellent service. Called yesterday, air conditioner not working. Thanks to Moe(?) to Sara (dispatch) who told me someone would be there same afternoon, to Steve who was very professional and fixed the problem! What a great company, would absolutely recommend them to anyone. Thanks!!!

Ali Snyder

Aug 28, 2020 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Love supporting local family-owned businesses and Boccacino does not disappoint! Responsive, on-time service and personable staff all-around. Weve used them for HVAC inspection/ maintenance, heating repair, and just recently installation of a new AC system. Nothing but accolades highly recommend!