Business Details
32 Years
experience
Custom Apparel & Promotional Products in Rochester, NY
Founded in 1994 as a humble garage sale operation, AO Design has evolved into a trusted leader in custom apparel and accessory decoration. Our journey from liquidation sales to specialized decoration services reflects our commitment to innovation and quality. We serve businesses, schools, teams, and individuals seeking personalized solutions for events, activities, and daily use. With in-house design capabilities and state-of-the-art equipment, we deliver unique, high-quality results tailored to each client's vision. Our expertise spans embroidery, screen printing, sublimation, and promotional products, supported by decades of hands-on experience.We prioritize customer collaboration, ensuring every project meets exact specifications while maintaining competitive pricing. Our Rochester, NY-based team combines technical precision with creative problem-solving to exceed client expectations. Transparency in operations and a focus on long-term relationships define our approach to business. As an established local provider, we understand the importance of reliability and timely delivery in building client trust. Our dedication to continuous improvement ensures we remain at the forefront of decoration technology and techniques.
Services
Embroidery
Screen Printing
Sublimation
Foil & Rhinestones
Promotional Products
Details
- Year established: 1994
Highlights and features
- We have over 25 years of experience in apparel decoration since 1994
- Our in-house design team brings client visions to life with precision
- We use state-of-the-art equipment for superior decoration quality
- We offer comprehensive customization from single items to bulk orders
- Our local expertise ensures understanding of regional client needs
Services
Embroidery
We create durable, professional embroidery for apparel and accessories using advanced digitizing software and multi-head machines. Our team executes intricate designs with precision for businesses, teams, and individuals. Clients receive samples for approval before production begins.
Screen Printing
Our screen printing service produces vibrant, long-lasting prints on various fabrics using high-quality inks and modern equipment. We handle both small runs and bulk orders with consistent color matching and quick turnaround times for events and organizations.
Sublimation
We apply photographic-quality designs through sublimation technology that permanently bonds ink to fabric. This method works best for polyester garments and custom promotional items requiring detailed, fade-resistant graphics.
Foil & Rhinestones
Our foil and rhinestone application adds eye-catching metallic effects and sparkle to apparel. Using heat-press technology, we create custom designs for special events, spirit wear, and personalized gifts with precise placement.
Promotional Products
We offer customized promotional items including drinkware, bags, and office supplies with logos or designs. Our inventory features thousands of imprinted products for marketing campaigns, corporate gifts, and event giveaways.
Questions
What customization options do you offer?
We provide embroidery, screen printing, sublimation, foil, and rhinestone applications for apparel and promotional products.
Can you handle large quantity orders?
Yes, our production capacity supports bulk orders while maintaining consistent quality and timely delivery.
Do you create original designs?
Our in-house designers develop custom graphics based on client concepts or artwork provided in vector format.
What is your turnaround time?
Standard production takes 5-7 business days after design approval, with rush options available for urgent needs.
Do you sell blank merchandise?
We primarily focus on decorated items but can source blank apparel and products through our supplier network.
Can I see a proof before production?
Yes, we provide digital proofs for all custom designs to ensure complete satisfaction before starting production.
Reviews (5)
Scott Whitbeck
Jan 16, 2020
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There is no better place for apparel and design than the Athletic Outlet. He has served my team well for years, providing high quality items, first rate service, and fast turnaround. Highly recommended
Barbara Holzmacher
Nov 07, 2019
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Whether for a personal / individual job or for various projects for my school, Mike and his crew deliver high quality product at affordable prices. They are accommodating , hardworking and creative. Give them a try... I have never been disappointed!
Valerie Daciw
Oct 19, 2019
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Whatever I need or want Mike and his staff can create it, do it well and do it quick. I will NEVER order from another place for any needs for my kids teams. The staff is professional, kind understanding and VERY patient. You have my business forever, THANK YOU!
Terri Muehlig
Dec 31, 2018
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Customer service is good, they are friendly, and you cannot beat the pricing. Plenty products to choose from.
Mike Benner
Nov 23, 2018
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I've been dealing with Mike for years. There is not a better place for uniforms or individual pieces in NY or Pa. I was able to suit up my Semi Pro football team with first rate football pants out of the open bins for under $100.00 US. Then ordered more from him. Jersey's and Pinnys . The customer service is second to non.
