Business Details
Your Trusted Insurance Partner in Kissimmee, FL
Insurance Pro has established itself as a trusted leader in Florida's insurance industry, delivering comprehensive coverage solutions for over 12 years. Our agency specializes in Medicare, health, life, dental, and annuity insurance, serving individuals, families, and businesses across Kissimmee, Orlando, and surrounding communities. With a team of licensed professionals, including President Juan Carlos Doitteau and Vice President Adlyn Milena Lugo-Doitteau, we combine deep industry expertise with personalized service to help clients navigate complex insurance decisions.Recognized as Top Producers by major carriers, we prioritize client education, transparent communication, and access to top-tier insurance products. Our commitment to ongoing agent training ensures clients receive up-to-date guidance on government programs like ACA and Medicaid, while our bilingual capabilities cater to Florida's diverse population. By maintaining partnerships with leading insurers and focusing on long-term client relationships, we provide tailored protection strategies that adapt to evolving needs.
Services
Medicare Plans
Health Insurance
Life Insurance
Annuities
Dental Insurance
Highlights and features
- We offer 12+ years of Florida insurance market expertise
- Our team includes Top Producers recognized by major carriers
- We provide bilingual services for Florida's Hispanic community
- We offer ongoing agent training for ACA and Medicare compliance
- We maintain partnerships with multiple top-tier insurance carriers
Associations and certifications
- ACCESS Florida Certified Community Partner
What people say
Excellent service
Knowledgeable staff
Experts in the field
Very nice agents
Personalized approach
Services
Medicare Plans
We provide comprehensive Medicare solutions including Advantage Plans, Supplement coverage, and Part D prescription drug plans. Our experts help clients navigate enrollment, compare plan benefits, and optimize coverage for hospitalization, specialists, and preventive care. With partnerships across Florida's top carriers, we ensure access to HMO and PPO networks tailored to individual healthcare needs.
Health Insurance
Our ACA-compliant health insurance plans cover primary care, specialists, hospitalization, and prescription drugs. We assist with marketplace enrollment, subsidy qualification, and employer-sponsored plan alternatives. The team explains essential benefits like preventive care, maternity coverage, and chronic disease management while ensuring compliance with federal protections against pre-existing condition exclusions.
Life Insurance
We offer term, whole, and universal life insurance policies to protect families against financial loss. Our solutions include mortgage protection, final expense coverage, and income replacement strategies. Clients receive guidance on policy features like cash value accumulation, accelerated death benefits for terminal illnesses, and conversion options from term to permanent coverage.
Annuities
Our annuity products provide guaranteed income streams during retirement through fixed, variable, and indexed options. We explain tax-deferred growth benefits, payout structures, and market volatility protection. The team helps clients select immediate or deferred annuities while emphasizing estate planning advantages and asset protection strategies.
Dental Insurance
We offer comprehensive dental plans covering preventive care, restorative treatments, and orthodontics. Our specialists explain PPO, HMO, and stand-alone marketplace options while comparing coverage levels for fillings, crowns, and major procedures. We emphasize preventive care benefits and help clients understand cost differences between basic and premium dental plans.
People
Juan Carlos Doitteau
President
President and founder with 17 years of health and life insurance experience. Recognized for leadership in Florida's Hispanic insurance market and commitment to client education through community outreach programs.
Adlyn Milena Lugo-Doitteau
Vice President
MBA holder with 20+ years in medical insurance. Instrumental in developing growth strategies and training programs that helped Insurance Pro become a top-producing agency in central Florida.
Jamillah Jenkins
Sales Manager
Certified Medicare specialist with six years of experience. Focuses on ACA compliance, life insurance underwriting, and helping clients navigate Medicaid eligibility requirements in Florida.
Christian Vicenty Doitteau
Sales Specialist
MBA-holding insurance coach specializing in ACA enrollment and retirement planning. Recognized as Rookie of the Year for exceptional client service and policy explanation skills.
Andria Cabrera
Commission Analyst
Former medical professional with expertise in insurance billing and policy analysis. Provides technical support for complex cases involving dual eligibility for Medicare and Medicaid benefits.
Questions
What are the different Medicare plan options available?
We explain Part A (hospital), Part B (medical), Advantage Plans (Part C), and Part D (prescription drug coverage), helping you compare HMO and PPO network benefits.
How can I qualify for ACA subsidies?
Our agents verify your income level (100-400% FPL) and household size to determine eligibility for premium tax credits that lower monthly insurance costs.
What does final expense insurance cover?
This policy covers funeral costs ($2,000-$35,000) with no medical exam required, providing guaranteed level premiums and cash value accumulation for end-of-life expenses.
What's the difference between term and whole life insurance?
Term provides coverage for specific periods (10-30 years) without cash value, while whole life offers permanent protection with accumulating cash value accessible during your lifetime.
Do you offer dental insurance through the Health Marketplace?
Yes, we help enroll in stand-alone dental plans through the Marketplace or private carriers, explaining coverage tiers for preventive, basic, and major dental procedures.
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Reviews (3)
Jamillah Jenkins
Nov 30, 2020
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The agents are very nice and knowledgeable. They always treat you like family, and try to find the best products for each client.
Juan Mesa
Sep 04, 2020
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This is by far the best insurance agency in town. Extremely knowledgeable staff, ready to help all customers with their insurance needs
Robyn Weinbaum
Jul 03, 2019
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The owners and staff are the best! very patient, very knowledgeable. they know the insurance business inside and out.
