Business Details
35 Years
experience
Emergency
services
Trusted IT Solutions for Businesses in Billings, MT
The Connect Group has been delivering comprehensive technology solutions since 1991, combining deep industry expertise with a client-centric approach. Our team specializes in designing and implementing tailored IT infrastructure, including managed services, structured cabling, and communication systems that enhance operational efficiency. With a focus on innovation and reliability, we serve businesses nationwide through our TAG affiliation and remote service capabilities.Our commitment to ongoing training and certification ensures clients receive cutting-edge solutions that meet evolving technological demands. By prioritizing transparent communication and proactive problem-solving, we help organizations maximize productivity while minimizing downtime and hidden costs.
Services
Telephone Systems
Video Conferencing
Video Surveillance
Structured Cabling
Managed IT Services
National Services
Technology Refresh Program
Cybersecurity Solutions
Cloud Phone Systems
Business Continuity Planning
Details
- Year established: 1991
Highlights and features
- 30+ years of experience in integrated technology solutions since 1991
- Nationwide service delivery through TAG affiliation and remote capabilities
- Certified technicians with ANSI/BICSI/IEEE industry training
- Third-party verified structured cabling certifications for 20-year reliability
- Transparent cost management with no hidden technology ownership fees
What people say
Exceptionally helpful
Streamline processes
Comprehensive training
Reliable support
Proven ROI
Services
Managed IT Services
Our managed IT services provide continuous network monitoring and proactive maintenance to ensure business continuity. We implement advanced security protocols, endpoint protection, and disaster recovery solutions tailored to your organization's needs. With 24/7 support and transparent reporting, our clients benefit from reduced downtime and predictable IT expenses while maintaining full operational control.
Structured Cabling
We design and install high-performance structured cabling systems that form the backbone of modern business operations. Our BICSI-certified technicians follow ANSI/IEEE standards to deliver future-ready infrastructure with third-party certification guarantees. From data centers to office environments, our solutions support current and next-generation technology requirements with 20-year reliability assurance.
Video Surveillance
Our advanced video surveillance solutions enhance workplace safety and operational efficiency through high-definition monitoring systems. We implement scalable IP-based camera networks with remote access capabilities that improve security while providing actionable business insights. The systems integrate with access control and alarm systems for comprehensive protection strategies.
Telephone Systems
We deploy modern communication systems ranging from traditional PBX to cloud-based VoIP solutions that adapt to evolving business needs. Our engineers design systems that optimize internal and external communications while reducing operational costs. Implementation includes comprehensive training and ongoing support to maximize system utilization and ROI.
National Services
Through our TAG affiliation, we deliver nationwide technology support combining local expertise with national resources. Our remote services include system monitoring, troubleshooting, and maintenance for multi-location businesses. This approach ensures consistent service quality across all locations while maintaining rapid on-site response capabilities when required.
Questions
What technology services does The Connect Group specialize in?
We provide managed IT services, structured cabling, video surveillance, telephone systems, and nationwide technology support solutions.
How does The Connect Group ensure long-term technology value?
Our C-TAP program offers technology refresh cycles with predictable costs, including ongoing support, upgrades, and training throughout the solution's lifecycle.
Can they support businesses outside Montana?
Yes, through our TAG affiliation and remote service capabilities, we provide nationwide technology implementation and support.
What sets their structured cabling apart from competitors?
Our installations include third-party certification, 20-year reliability guarantees, and BICSI-certified technicians following ANSI/IEEE standards.
How do they handle emergency IT issues?
We offer 24/7 emergency support with remote triage capabilities and rapid on-site technician dispatch when required.
What industries do they serve?
We work with government agencies, healthcare providers, educational institutions, retail businesses, and data centers across various sectors.
Reviews (5)
Russ Woerner
Jun 11, 2019
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Our company switched to IP about a year ago. I have been very pleased with the service at Connect Group - Always prompt, always good. Would definitely recommend them.
Nitro Green Helena
Dec 28, 2018
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I've recently tried contacting the connect group on three occasions regarding reliability issues of their phone system. Each time a tech has given me an empty promise that somebody would call me back. I'm on three weeks without a return call, the system is very glitchy, its not just an issue when the internet is down, this carrier cannot connect to verizon at times, or even some local land lines.
I wish I knew if this could be improved, but nobody seems to care enough to call me back. When your family business of 34yrs cannot be reached because you went with "The Connect Groups" lousy phone system
I wish I knew if this could be improved, but nobody seems to care enough to call me back. When your family business of 34yrs cannot be reached because you went with "The Connect Groups" lousy phone system
Anonymous
Nov 09, 2018
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Just wanted to give these guys a shout out. I work for a company they service and they've always been super friendly, knowledgeable and quick. Highly recommend.
Jim BoB
Aug 13, 2018
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This company has potential but they are not equipped for success. Very good employees that could be legendary if they were provided with the training and tools that they needed. I also feel that the policys and promises that the employees are required to push on clients are unrealistic and vauge. If the connect group had better leadership it would be a better company but until then it will be the mediocre company that it is. This is only my opinion.
Randy Mostad
Jul 15, 2018
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I've used Connect for several years and through several phone systems. I have found them to be friendly, knowledgeable and efficient.
