From high level strategy to daily end user IT support, we take complete care of you and you team. In our industry, most providers avoid liability. Anything that goes wrong isn't really their fault even though they installed or configured your services. We are financially invested with you by providing up to $100,000 cyber breach guarantee for all clients who use our standard network security stack.
Our engineers are in the office 24 hours a day, 7 days a week. We don't have an hourly rate and the term 'out of scope' isn't in our vocabulary. Onsite or remote, support labor is 100% included. Your staff is empowered by having direct access to highly trained engineers who know your network and systems.
Our engineers are in the office 24 hours a day, 7 days a week. We don't have an hourly rate and the term 'out of scope' isn't in our vocabulary. Onsite or remote, support labor is 100% included. Your staff is empowered by having direct access to highly trained engineers who know your network and systems.
Services
Services
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A true partnership, we take ownership over all IT management so you are free to dream big. The features below are customized to perfectly suit your business. Vertex Consulting Group provides IT support throughout Montana inculding Billings, Bozeman, Helena and Great Falls. With a highly talented team of experts providing on-site IT support, we're there when you need us.
Cio
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A Chief Information Officer works alongside executives and managers to set the internal technical direction of the business. We help set the strategy and define the required infrastructure for the technology used by your internal users. Our job it to merge the needs and expectations defined by the management team, manage the IT budget and motivate the staff.
24/7 Technical Support
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Our engineers are in the office 24 hours a day, 7 days a week. You can expect to reach an actual engineer (not a call-taker or dispatcher), all day, every day. Emails will get a response within 2 hours regardless of when they were sent in. We don't have an hourly rate and the term 'out of scope' isn't in our vocabulary.
Cyber Breach Guarantee
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Vertex Consulting Group takes a multi-stage approach to mitigate Ransomware which has proved to be very effective!. Our threat intelligence learns very quickly from live feedback on new URL's clicked, files downloaded from them and actions of those files. We update over 2 million Antivirus signatures, over 1.3 million URL categorizations every week and keep track of millions of C&C, botnet and malicious traffic patterns.
Security
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Regardless of size or industry, all of our clients are protected with these layers. Security is built into our DNA, it's part of who we are and defines how we serve our clients. It's our belief that your organization, whether a single person working from home, or a multi-national corporation, deserves the same peace of mind.
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