Business Details
50+ Years
experience
Your Trusted Credit Union for Financial Solutions in Metairie, LA
Jefferson Financial FCU has served members for 58 years, dedicated to helping individuals and businesses achieve their financial goals through personalized services and innovative solutions. Our merger with Keesler Federal strengthens our ability to deliver enhanced access, convenience, and value across Louisiana, Mississippi, and Alabama. We prioritize member-centric banking with competitive loan rates, robust online tools, and community engagement. Our experienced team leverages decades of expertise to provide tailored financial products, including auto loans, mortgages, and high-yield checking accounts.Committed to security and transparency, we empower members with fraud protection tools like MyCardRules and 24/7 account monitoring. As a federally insured credit union, we uphold the highest standards of trust and reliability. Our merger with Keesler Federal marks a new era of expanded services and regional presence while maintaining our core mission of financial empowerment.
Services
Auto Loans
Mortgage Loans
Online Banking
Credit Cards
Financial Calculators
Fraud Protection
Mobile Deposit
Bill Pay
Savings Accounts
Personal Loans
Details
- Year established: 1967
Highlights and features
- We offer 58 years of experience in community-focused financial services.
- Our merger with Keesler Federal expands access to enhanced banking solutions.
- We provide 24/7 online and mobile banking with advanced security features.
- Competitive loan rates include auto loans starting at 3.99% APR.
- We prioritize local community development and member education programs.
Associations and certifications
- NCUA
Services
Auto Loans
Jefferson Financial offers competitive auto loans with rates starting at 3.99% APR. Our flexible terms accommodate new and used vehicle purchases, refinancing, and special financing needs. Members benefit from personalized guidance and quick approval processes.
Online Banking
Our 24/7 online banking platform enables account management, bill payments, and loan applications. Features include real-time transaction tracking, eStatements, and secure messaging. The mobile app adds mobile deposit and budgeting tools for comprehensive financial control.
Mortgage Loans
We provide mortgage solutions for home purchases and refinancing. Competitive rates, no points on home loans, and personalized support help members achieve homeownership. Our team guides borrowers through every step of the mortgage process.
Fraud Protection
Advanced security measures include MyCardRules for card control, two-factor authentication, and real-time fraud monitoring. We educate members on phishing prevention and offer immediate assistance for suspicious activity reports.
Financial Calculators
Interactive calculators help members plan savings, loans, and investments. Tools cover mortgage payments, loan amortization, and retirement planning. These resources empower informed financial decisions aligned with personal goals.
Questions
What happens to my account after the merger with Keesler Federal?
Your account remains active with no immediate changes. Over time, you'll gain access to expanded services, more ATMs, and enhanced digital features while maintaining your existing terms and rates.
Are my funds still insured after the merger?
Yes. All accounts remain federally insured up to $250,000 by the NCUA, with no change to your coverage during the transition to Keesler Federal.
Will branch locations stay the same?
Current Jefferson Financial branches will remain open during the transition period. You'll receive updates about any future changes to branch networks or operating hours.
How do I use the MyCardRules fraud protection app?
Download the app, register using your card details, and set transaction controls. Features include card locking, spending limits, and real-time alerts for suspicious activity.
What online banking features are available?
Manage accounts, pay bills, deposit checks via mobile, transfer funds, and set financial goals. The app includes budgeting tools, account alerts, and secure messaging with customer service.
How do I report fraudulent activity on my account?
Contact us immediately at 800.259.2471 or visit a branch. For card-related fraud, use the dedicated 24/7 card services line at 800.682.6075 to report unauthorized transactions.
Reviews (5)
TheGirls Mommy
Jan 19, 2021
Report
WE TO THE BRANCH ON THE 5th of MARCH, went to the drive thru gave the teller my ID & my FIANC id deposited 1000 into his ACCT. come to find out the lady put the deposit into somebody else acct & had us thinking the money went into the account, the branch manager KENDRA has a very nasty attitude because her teller messed up so
Glad we bank with JEFFERSON PARISH EMPLOYEE FEDERAL CREDIT UNION. I would NEVER GO HERE AGAIN!
Glad we bank with JEFFERSON PARISH EMPLOYEE FEDERAL CREDIT UNION. I would NEVER GO HERE AGAIN!
Anthony Fairley
Dec 02, 2020
Report
Absolutely Greedy. This company financed a vehicle for me in 2012. For 3 + years I religiously made my monthly payment NEVER EVER being late. In 2016 when South Louisiana flooded, I along with many others suffered severe damage to my home. The vehicle I was financing was also totaled. The insurance company crooks ( thats another story of absolute greed ) paid off all but $548 of the total owed. That check was sent to the finance company. Then the constant harassment began. I spent the following year rebuilding my home and every spare penny I had went into the rebuild. So I had the choice of
John Sicotte
Sep 11, 2020
Report
Well. When i went in every thing was lovely. Beatifull floors walls clean this bank was what any investor would want. The teller was very helpful. But in the end when i was on the phone i could hear someone saying cancel that loan. Cancel that loan. And they didn't just say it. They kindof yelled it so. I guess I'll be going to other credt unions non hateful ones.
Kassie Jadlson
Oct 26, 2018
Report
This credit union drive thru is simply HORRIBLE, and the employees are rude as ever. I have been with this credit union for 12 yrs or more, and I promise to God I dread going thru drive up.I only go in when I have to, because of my schedule.I have the worst ever customer service in drive thru, how can you let a customer sit in drive thru10 min, and continue to sit when the lane is closed, it only takes a half of a second to say that.. How can you let a customer sit in the lane, when the bank is totally closed, and say it was 12:59 when you pulled in.. God it is not worth being confrontational with
Tom Stein
Sep 09, 2018
Report
If I could rate it a zero I would. I am a former Coastland Credit union member of 45 years and this transfer to Jefferson Financial has been nothing but painful. When I call in for support it is typically a 30 - 45 minute wait. I asked to Recently I mailed in some checks for deposit and come to find out that since they exceeded a certain limit those checks are on hold for 4 to 10 days. Why because it is "their policy." I asked to speak with a supervisor concerning this. She called right at 1900 hrs and for some reason the call got dropped. Received a return call and it got dropped. No return call
