1st Payroll

Business Details

31 Years

experience

Your Trusted Payroll & HR Partner in Massachusetts

1st Payroll, a family-owned business based on the North Shore of Massachusetts, specializes in delivering comprehensive payroll, time & attendance tracking, and human resources solutions. With over 30 years of experience rooted in certified public accounting, we combine industry expertise with cutting-edge technology to provide businesses of all sizes with efficient, customized payroll management. Our web-based platform eliminates the complexities of traditional payroll systems, offering seamless automation, real-time data access, and local customer support.

We prioritize client satisfaction by handling tax compliance, direct deposit processing, and regulatory reporting, allowing businesses to focus on growth. Our commitment to innovation and personalized service has made us a trusted partner for organizations seeking reliable payroll solutions.

Services

Payroll Processing Tax Management Time Tracking Direct Deposit HR Services Labor Law Posters Background Checks 401(k) Reporting New Hire Reporting Custom Reports

Details

Year established: 1995

Highlights and features

We offer 30+ years of payroll expertise with certified accounting professionals.
Our web-based platform provides real-time payroll and HR management access.
We guarantee tax compliance with automated federal, state, and local filings.
Local Massachusetts-based support ensures personalized client assistance.
Affordable solutions tailored to small and mid-sized business needs.

What people say

Exceptional customer service User-friendly online platform Seamless payroll transitions Affordable rates Reliable tax compliance

Website

Update Listing

Services

Payroll Processing

Our web-based payroll system automates payroll calculations, tax withholdings, and payment processing for businesses of all sizes. Clients can submit payroll in three easy steps, access 24/7 reporting, and manage employee data remotely. The platform integrates with time tracking and HR modules to streamline administrative tasks.

Tax Management

We handle federal, state, and local tax filings, including quarterly 941 returns, annual W-2/1099 processing, and unemployment tax submissions. Our system ensures accurate calculations and timely payments to prevent penalties, while providing year-round compliance support for evolving tax regulations.

Time Tracking

SwipeClock integration enables automated timekeeping through wall-mounted clocks and mobile access. This reduces labor costs, eliminates manual data entry, and improves employee accountability by directly syncing attendance data with payroll processing for accurate wage calculations.

Direct Deposit

Our direct deposit service delivers employee wages securely to multiple bank accounts by payday morning. Employers benefit from simplified bank reconciliation, while employees gain flexibility with access to funds without physical checks or delays.

HR Services

PlatinumPay HRIS centralizes employee records, including onboarding documents, training history, and benefits enrollment. Features like automated reminders for compliance deadlines and customizable reports help businesses manage workforce data efficiently while maintaining regulatory adherence.

Questions

What payroll services do you offer for small businesses?

We provide full-service payroll processing, tax filing, direct deposit, time tracking, and HR management tailored to small businesses through our web-based PlatinumPay platform.

How does your payroll system integrate with tax compliance?

Our system automatically calculates, files, and pays federal, state, and local taxes with each payroll cycle, including year-end W-2/1099 generation to ensure regulatory compliance.

Can I access payroll reports online?

Yes, our platform offers 24/7 access to standard reports like payroll registers, tax liability summaries, and labor distribution data, with options to create customized reports.

Do you support businesses outside Massachusetts?

While based in Massachusetts, we serve clients nationwide with scalable solutions for businesses ranging from 10 to 1,000+ employees.

What HR features are included?

Our HRIS includes employee record storage, benefits administration, compliance alerts, document management, and integration with payroll/time tracking systems for streamlined operations.

Reviews (4)

Write a Review

Heather Silvia

Jun 19, 2021 Report

I feel so fortunate to have 1st Payroll as part of our team for all of our payroll needs for multiple businesses. They are accurate, timely, detail oriented and convenient; everything you would hope for in a company managing your payroll. All of that being said, the quality that really puts 1st Payroll above all, is their outstanding customer service. No matter what the question or request is, they're always there for us (since day 1). Highly recommended!!

Ellen Canty

Jan 15, 2021 Report

1st payroll has been flawlessly processing our payroll for several years. Their exceptional customer service, efficient processing of our payroll and reassuring guidance in helping us navigate our ever-changing payroll needs are only a few of the reasons they are one of our most trusted resources. They are usually my first phone call when I encounter a problem, and although usually not directly related to the work they do for us, I can always count on them to provide knowledgeable, invaluable advice. I cannot recommend Eric and his team enough!
Ellen Canty, New England Dragway, Inc.

Charles Sielicki

Jul 30, 2019 Report

We are a newer client and also our first time using a payroll service. All of the staff from 1st Payroll are extremely competent and very understanding in helping us with our seemingly endless requests. They are always eager to help. Highly recommended!

Terri Panniello

Nov 07, 2018 Report

I was extremely nervous about changing payroll companies. When Eric (the owner) came and met with us he said all the right things and it seemed like his company was a perfect fit for us. But I had yet to see how the service would be once I had a problem or question. I can honestly say 1st Payroll was the best decision for us. The staff at 1st Payroll has been very knowledgable, helpful, friendly and easy to deal with. We have gotten excellent service in a timely manner from everyone there. I highly recommend them for all your payroll needs.