Business Details
48 Years
experience
Emergency
services
Your Trusted HVAC Partner in Fort Wayne
Poormans Heating & Air has served the Fort Wayne community since 1978 with a commitment to excellence in HVAC solutions. Founded by Max Poorman, our company combines decades of hands-on experience with cutting-edge technology to deliver reliable heating, cooling, and air quality systems for residential and commercial clients. Our team of certified technicians prioritizes integrity, using only premium products like Trane equipment to ensure long-term efficiency and customer satisfaction.We guarantee first-time fixes through 24/7 emergency services and maintain industry-leading standards through ABPA-certified backflow prevention and comprehensive maintenance agreements. With a legacy of innovation since the 1940s coal-to-oil transition, we continue providing personalized solutions backed by warranties on parts, labor, and repairs.
Services
Residential HVAC
Commercial Heating
Air Conditioning
System Repairs
Indoor Air Quality
Boiler Services
Maintenance Agreements
Water Heaters
Emergency Repairs
System Replacement
Details
- Year established: 1978
Highlights and features
- Locally-owned for 48 years with Trane-certified expertise
- 24/7 emergency HVAC services available
- Guaranteed first-time repairs with quality parts
- ABPA-certified backflow prevention specialists
- Customized solutions for residential & commercial needs
Associations and certifications
- Trane Dealer
- American Backflow Prevention Association (ABPA)
What people say
Phenomenal job
Extremely responsive
Saved us money
Professional workmanship
Highly recommend
Services
Residential HVAC
Custom heating and cooling solutions for homes, including Trane equipment installations and energy-efficient upgrades. Our technicians design systems that reduce utility costs while maintaining comfort. Backed by 10-year parts warranties and same-day emergency repairs.
Commercial Maintenance
Preventative maintenance programs for commercial properties featuring smart thermostat integration and energy audits. Our ABPA-certified specialists service chillers, cooling towers, and industrial systems to ensure code compliance and operational efficiency.
Boiler Services
Emergency boiler repair and replacement with Rheem high-efficiency models. Technicians provide diagnostics, component replacement, and system optimization. Includes temporary heating solutions during repairs for residential customers.
Indoor Air Quality
Whole-home air purification systems including iWave technology to eliminate allergens and pathogens. Services include system design, installation, and maintenance of filtration units for improved respiratory health in homes and offices.
System Replacement
Complete HVAC system replacements with energy-efficient Trane and Rheem products. Includes load calculations, ductwork optimization, and financing options. Backed by one-year labor warranties and satisfaction guarantees.
People
Max Poorman
Founder
Industry pioneer since the 1940s coal-to-oil transition era. Established Fort Wayne's longest-standing Trane dealership in 1978, emphasizing integrity-driven service and technical innovation in residential/commercial HVAC solutions.
Mabel Poorman
Co-Founder
Supported business growth from early days through strategic partnerships and community engagement. Instrumental in establishing customer service standards that maintain #1 satisfaction ratings for 48 years.
Questions
What HVAC services do you offer for homes?
We provide complete residential solutions including heating, cooling, air quality systems, water heaters, and 24/7 emergency repairs using Trane-certified equipment.
Are financing options available for HVAC upgrades?
Yes, we offer Wells Fargo financing and Trane commercial leasing programs with approved credit for residential and business system replacements.
Do you service commercial properties?
Yes, our ABPA-certified technicians handle commercial chillers, cooling towers, and intelligent building systems with maintenance agreements for sustained efficiency.
What areas do you serve?
We serve Northeast Indiana including Fort Wayne, Auburn, and New Haven, plus Northwest Ohio commercial clients with same-day service availability.
What warranties do you provide?
We offer 1-year labor warranties, 10-year parts warranties on new installations, and system-specific guarantees for all repairs and replacements.
How quickly can you respond to emergencies?
Our 24/7 emergency team typically responds within 2 hours for critical heating/cooling failures across our service areas.
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Reviews (5)
David Affholter
Dec 24, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Awesome professional tech. Ken was knowledgeable and friendly. Gave our system a tuneup and offered reasonable suggestions on upgrades to make it better. Will use again.
Services:Heating maintenance,HVAC maintenance,AC maintenance
Awesome professional tech. Ken was knowledgeable and friendly. Gave our system a tuneup and offered reasonable suggestions on upgrades to make it better. Will use again.
Services:Heating maintenance,HVAC maintenance,AC maintenance
Michael Smitty Smith
Dec 07, 2021
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Very professional and knowledgeable. Polite and offered helpful suggestions. I will recommend to anyone.
Service:Heating maintenance
Service:Heating maintenance
Kent Cordes
Nov 25, 2021
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I contacted Poorman's to see if they had a part for my 27 year old furnace. They said they would get back to me soon and let me know, which they did. I made an appointment with them to stop by and pick up the part. The people at Poormans were friendly, courteous, knowledgeable and helpful. Very good first impression. I would definitely recommend Poormans to anyone.
Larry Greenwell
Nov 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The repairman was quick to check the furnace and found the problem. He replaced a part, cleaned the interior, he told me about a maintenance plan that gave me a discount. The discount included maintenance service for the air conditioner in the spring.
Services:Heating maintenance,Repair heating system,Cleaning
The repairman was quick to check the furnace and found the problem. He replaced a part, cleaned the interior, he told me about a maintenance plan that gave me a discount. The discount included maintenance service for the air conditioner in the spring.
Services:Heating maintenance,Repair heating system,Cleaning
Colette Starks
Sep 17, 2021
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Poormans Heating and Air has worked diligently to solve the heating and cooling needs of our church working with us and our budget. Recently techs Mitch and John hit it out of the park removing an old gigantic air handler and furnace installing new furnaces, duct work and vents through a small opening in the ceiling. Great job! Professional, knowledgeable, and pleasant. Thanks to Mike Miller for all of his solutions and suggestions with the myriad of problems associated with older HVAC systems.