Business Details
Your Trusted Source for Medical Supplies in Enfield, CT
Connecticut Medical Supply has been serving Connecticut communities as a full-service Durable Medical Equipment provider for decades. Our trained staff brings over 50 years of combined experience in home health care, delivering quality equipment and personalized service to patients and referral sources. Located off Interstate 91 in Enfield, we serve areas from Hartford to northern Connecticut, maintaining industry-leading standards through continuous performance improvement. Our mission focuses on enhancing independent living through exceptional customer care, supported by certified technicians, a comprehensive billing service, and a spacious handicap-accessible showroom.We specialize in mastectomy and custom compression garment fittings, offer free delivery and pickup, and accept major insurance plans including Medicare and Medicaid. Our commitment to reliability extends to repairing most customer-owned DME items, even if not purchased through our facility. With operating hours designed for convenience and a team dedicated to transparency, we prioritize patient needs while adhering to strict ethical and professional standards. This combination of expertise, service breadth, and community focus establishes us as a trusted leader in Connecticut's home medical equipment sector.
Services
Durable Medical Equipment
Home Health Care Supplies
Wheelchairs
Compression Garments
Billing Services
Equipment Repairs
Hospital Beds
Mobility Aids
Mastectomy Fittings
Nutritional Supplies
Highlights and features
- We have over 50 years of combined experience in home health care equipment.
- Our team includes certified technicians and fitters for specialized needs.
- We offer free delivery and pickup within our service area.
- Our comprehensive billing service handles Medicare, Medicaid, and private insurance.
- We maintain one of Southern New England's largest medical supply showrooms.
Services
Durable Medical Equipment
We provide essential durable medical equipment including hospital beds, wheelchairs, and mobility aids. Our inventory supports both short-term recovery and long-term care needs with reliable, high-quality solutions. Certified technicians ensure proper fitting and functionality for all equipment rentals and purchases.
Compression Garments
Specialized compression garments and mastectomy fittings available through certified professionals. Our private fitting rooms offer personalized solutions for lymphedema management and post-surgical recovery. We carry leading brands to meet diverse patient requirements and insurance coverage.
Billing Services
Comprehensive billing assistance for Medicare, Medicaid, and private insurance claims. We handle authorizations, prior approvals, and prescription renewals to simplify patient access. Our experienced team processes claims for all major providers including Blue Cross Blue Shield and Fallon Health.
Equipment Repairs
Certified technicians perform repairs on most major brand DME items regardless of purchase origin. Services include wheelchair maintenance, hospital bed adjustments, and mobility aid restoration. On-site repair options available for added convenience and minimal patient disruption.
Home Health Supplies
Complete selection of home health care products including incontinence supplies, wound care materials, and daily living aids. We stock trusted brands like Medline and Invacare to support independent living. Products available for immediate purchase in our accessible retail showroom.
Questions
What types of medical equipment do you rent?
We rent hospital beds, wheelchairs, power wheelchairs, scooters, lift chairs, and bariatric equipment up to 1,000 lbs capacity.
Do you accept insurance?
Yes, we bill Medicare, Medicaid, Blue Cross Blue Shield, Fallon, Tufts, Health New England, and most private insurance providers directly.
Are your staff members certified?
Our team includes certified fitters for mastectomy and compression garments, along with trained service technicians for equipment repairs and maintenance.
Do you offer delivery services?
Yes, we provide free delivery and pickup within our service area for all rented or purchased medical equipment and supplies.
What are your business hours?
Our showroom is open Monday-Friday 9:00 AM - 5:00 PM and Saturday 9:00 AM - 1:00 PM. Closed Sundays.
Can you repair equipment purchased elsewhere?
Yes, we repair most major brand DME items even if not originally purchased through our facility, including wheelchairs and hospital beds.
Reviews (6)
Jeffrey Guzman
Sep 03, 2021
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Cheryl was very helpful, courteous, and respectful. Many choices for wheelchairs. Very happy with my experience.
Nancy Crandcandy Cox Net
Sep 01, 2021
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I have been very pleased with both the products and staff. The staff is very helpful and knowledgeable about the items they sell.
James Wozniak
Mar 24, 2021
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Poor delivery and pick up service.
Warehouse and main office do not communicate well. They said they left me a message about picking up a chair and it was simply just not left. Just overall Another company with poor customer service...... Kind of rude as well
Warehouse and main office do not communicate well. They said they left me a message about picking up a chair and it was simply just not left. Just overall Another company with poor customer service...... Kind of rude as well
Amanda Bruno
Mar 02, 2021
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Called at 330pm and asked about a device. Said we were on our way and now they are closed. There answering service answered said they have been closed since 230pm. Then who answered??? Also their office hours state they are opened till 5pm.
John Hammen
Aug 23, 2020
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Spoke with a lady named Robin a couple days ago. She was nothing but unprofessional and rude but I probably shouldve guessed that from reading the other reviews. I am not sure how they stay in business when they treat their customers the way they do. I will not purchase from there.
KydexKustomsCT
Feb 03, 2019
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Went here for diapers for my handicap daughter. Everything seemed great. Got delivery to my house on the 11th which I am allotted 6 diapers a day for 30 day supply. Next month diapers didnt show. They said they are back ordered and would get to me on the 22nd. 11 days after my 30 day supply. They said every month there after on the 22nd my supply will be delivered. I asked what they would do for the 11 days I was without the delivery and without the diapers I should of had. They said nothing.. as long as I get a delivery for the month thats all they are concerned about. Very rude on
