Business Details
Emergency
services
Trusted Medical Supplies Provider in Farmington, CT
At New Britain Medical Supplies, we are dedicated to improving lives through specialized medical products for individuals with urological conditions. As a nationally accredited provider, we offer sterile catheters, urological supplies, and disposable medical equipment, working directly with Medicaid, Medicare, and private insurers to streamline access. Our team prioritizes personalized service, providing free samples, educational resources, and compassionate support to help patients select the right products. We specialize in solutions for spinal cord injuries, urinary incontinence, multiple sclerosis, and spina bifida, ensuring timely delivery and comprehensive assistance. Our consultants collaborate with physicians to handle all documentation, while our emergency services guarantee rapid response for urgent supply needs.With a focus on innovation and patient education, we offer tools like catheterization dolls and timed reminder watches for pediatric care. Our commitment to quality is reflected in our partnerships with leading manufacturers and adherence to strict industry standards. We maintain transparency in billing, offer discreet closed-system catheters to reduce infection risks, and provide hydrophilic options for enhanced comfort. Our expertise spans intermittent straight, coude tip, and external catheters tailored to diverse patient needs. Through personalized consultations, we ensure patients receive products that align with their medical requirements and lifestyle. Our dedication to customer satisfaction is evident in our responsive support team and emphasis on long-term patient well-being.
Services
Catheter Systems
Urological Supplies
Disposable Medical Equipment
Insurance Billing Services
Pediatric Catheter Solutions
Highlights and features
- Nationally accredited provider of sterile catheters and urological supplies
- In-network with Medicaid, Medicare, and private insurance plans
- Personalized consultations with free product samples
- Emergency supply assistance with direct consultant access
- Specialized pediatric catheterization tools and education
Services
Catheter Systems
We provide sterile catheter systems for patients with urological conditions. Our offerings include closed-system, hydrophilic, and intermittent catheters designed to reduce infection risks and improve comfort. These products cater to individuals with spinal cord injuries, multiple sclerosis, and urinary incontinence through personalized consultations.
Insurance Billing
Our team handles billing with Medicaid, Medicare, and private insurers for catheter supplies. We coordinate with physicians to obtain required documentation, ensuring seamless coverage verification and claims submission for patient convenience.
Pediatric Solutions
Specialized pediatric catheterization tools include closed-system options and timed reminder watches. We offer educational dolls to teach proper catheter use, focusing on comfort and hygiene for children and caregivers.
Emergency Supplies
Immediate access to catheter supplies during emergencies through direct consultant support. We prioritize rapid order processing and discreet packaging for patients requiring urgent replacements or specialized products.
Product Consultation
Personalized guidance on selecting catheters based on individual needs. Our consultants evaluate patient requirements, offering free samples and education on proper usage techniques and infection prevention strategies.
Questions
What medical conditions do your products address?
Our products support patients with spinal cord injuries, urinary incontinence, multiple sclerosis, spina bifida, and other urological conditions requiring catheterization.
Do you accept insurance for catheter supplies?
Yes, we work with Medicaid, Medicare, and private insurance plans to handle billing and documentation for eligible patients.
Are emergency catheter supplies available?
We provide emergency supply assistance with immediate consultant access to ensure timely delivery of critical products.
What pediatric catheterization tools do you offer?
We provide closed-system catheters, timed reminder watches, and educational dolls to assist children and caregivers with proper techniques.
How do you help patients choose the right catheter?
Our consultants offer personalized evaluations, free samples, and education on infection prevention to match patients with optimal catheter solutions.
Do you provide educational resources on catheter use?
Yes, we offer instructional materials, product demonstrations, and guidance on proper catheterization techniques for improved patient outcomes.
Reviews (4)
Sarah Mcmillan
Feb 13, 2021
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I would recommend NBMS because they care about the end user and they offer a wide variety of DME supplies. I was fortunate enough to work there for 4 years and in those 4 years amazing things happened! NBMS rocks and the customer service reps are amazing and so the very best that they can! So make sure you call the office directly for your supplies!
Joe Paladino on the other hand is a liar, mean spirited & makes empty promises. After 4 years of countless hours and amazing growth Joe made promises that he didnt keep, shame on me for trusting his words. I dont recommend you work with Joe Paladino
Joe Paladino on the other hand is a liar, mean spirited & makes empty promises. After 4 years of countless hours and amazing growth Joe made promises that he didnt keep, shame on me for trusting his words. I dont recommend you work with Joe Paladino
Itsmecarlib
Jan 23, 2020
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Dont listen to those negative reviews. My familys company is one of the best urology companies in Connecticut. They would NEVER treat ANY customer badly or give them a reason for a one-star review. They treat all customers like family and with as much respect and kindness as they can. Theyd never make fun of any patient and in fact Id never heard them once make derogatory or negative remarks of any patient!! Those bad reviews ridiculous! I think they do well more of an exceptional job. Period.
Norah Farris
Jan 10, 2020
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I have no words other than all they care about is getting paid no compassion wanted information that was private and not necessary I am a cancer survivor and I was laughed at...not good.....still not good
Maureen Friedman
Jun 16, 2017
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Wonderful company! We tried working with Comfort Medical for catheter supplies and it was terrible. They tried to charge $5,040 and make like they were not in network with our insurance company. In fact they were in network and were ultimately paid the contracted price of $940! Next time we ordered we waited 2 weeks and never got the catheters. They admitted our order was never processed and again tried to say they were not in network with our insurance which was a total lie. We called New Britain Medical Supplies LLC and they were very accommodating and sent the supplies right way. I love supporting
