Business Details
50+ Years
experience
Emergency
services
Your Trusted Source for Commercial Vehicles & Services in Alaska
TrailerCraft has been a cornerstone of Alaska's commercial vehicle industry since 1969. Our team combines decades of local expertise with factory-certified technicians to deliver reliable solutions for trucks, buses, vans, and specialized equipment. We prioritize customer satisfaction through 24/7 emergency support, a vast parts inventory, and state-of-the-art facilities in Anchorage and Fairbanks.Our commitment to quality service is reflected in our long-standing relationships with major manufacturers like Freightliner and Western Star. With over 50 years of experience navigating Alaska's unique challenges, we provide tailored solutions that keep businesses and adventurers moving year-round.
Services
Trucks
Buses
Vans
Snow Plows
Trailers
Parts Service
RV Repairs
Equipment Trailers
Commercial Vehicle Sales
Heavy Duty Repairs
Details
- Year established: 1969
Highlights and features
- 50+ years serving Alaska's commercial vehicle needs
- 24/7 emergency service with factory-trained technicians
- Largest inventory of heavy-duty parts in Alaska
- State-of-the-art facilities in Anchorage and Fairbanks
- Certified service for major brands including Freightliner and Western Star
Associations and certifications
- Allison Certified
- Cummins Certified
- Detroit Diesel Certified
- Sprinter Certified
What people say
Great to work with
Saved our weekend
Professional smile
No BS
Knowledgeable and helpful
Services
Truck Sales
We offer a comprehensive selection of new and used commercial trucks including Freightliner, Western Star, and Fuso models. Our experienced sales team helps businesses find the right heavy-duty vehicles for their specific needs. With financing options and trade-in support, we simplify the purchasing process for professional fleets and individual operators.
24/7 Emergency Service
Our round-the-clock emergency service ensures Alaska's commercial operators receive immediate assistance when vehicle breakdowns occur. Certified technicians are available 24/7 through our dedicated service line, with both roadside assistance and facility repair capabilities. This critical support helps minimize downtime for essential transportation operations.
Parts Inventory
We maintain Alaska's largest inventory of heavy and light-duty vehicle parts, covering major brands like Cummins, Detroit Diesel, and Allison. When parts aren't in stock, our logistics network ensures rapid delivery. This extensive inventory and supply chain capability helps keep repair times to a minimum for both commercial and recreational vehicles.
RV Repairs
Our certified technicians specialize in repairing and maintaining recreational vehicles including motorhomes, travel trailers, and camper trailers. We offer complete service from mechanical repairs to electrical system diagnostics. With dedicated RV service bays and experienced technicians, we help Alaska adventurers maintain their vehicles for safe, reliable journeys.
Snow Plow Installation
We provide expert installation and maintenance for snow removal equipment including Western Snow Plows and SnowEx systems. Our technicians ensure proper mounting and functionality for both commercial fleet vehicles and personal trucks. We also offer seasonal maintenance programs to keep snow removal equipment operating reliably through Alaska's harsh winters.
People
Lee McKenzie
Former Owner
Started at TrailerCraft sweeping floors in 1984, eventually owning the business from 2008-2023. Instrumental in expanding service capabilities and maintaining Alaska-focused operations.
Joshua Estes
Service Manager
Leads Anchorage service operations with expertise in commercial vehicle maintenance. Oversees team of certified technicians providing expert repairs and preventive maintenance solutions.
Stephen Leo
Commercial Vehicle Manager
Specializes in commercial truck sales with deep knowledge of fleet requirements. Helps businesses select appropriate vehicles and equipment for Alaska's challenging conditions.
Richard Derry
Service Manager
Manages Fairbanks service operations with focus on efficient repairs and customer satisfaction. Brings extensive experience in heavy-duty vehicle maintenance and diagnostics.
Brian Hawkes
Parts Manager
Oversees Alaska's largest inventory of commercial vehicle parts. Ensures rapid availability of critical components for both scheduled maintenance and emergency repairs.
Questions
What commercial vehicle brands do you carry?
We offer Freightliner, Western Star, Fuso trucks, Thomas Built buses, Sprinter vans, and Western Snow Plows.
Do you service recreational vehicles?
Yes, we repair RVs, travel trailers, camper trailers, and boat trailers at both our Anchorage and Fairbanks locations.
Are parts available after hours?
Our Anchorage location offers 24/7 parts availability through our after-hours service line at (907) 563-3238.
Do you provide emergency roadside assistance?
Yes, we offer 24/7 roadside repair services for trucks, trailers, RVs, and commercial vehicles across Alaska.
What service certifications do your technicians hold?
Our team includes Allison, Cummins, Detroit Diesel, and Sprinter-certified technicians with factory training from major manufacturers.
Can you help with fleet vehicle maintenance?
Yes, we provide comprehensive service programs for commercial fleets including preventive maintenance, repairs, and parts logistics.
Videos
Reviews (4)
Neato Incognito
Jan 01, 2022
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The manager is disrespectful and unprofessional towards customers and the staff. High turner over isnt a good look. Ive started dealing with Anchorage as the Fairbanks branch is such a head ache.
Ronn Murray
Jan 01, 2022
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Updated review:
It's been an experience to say the least. The first few years of owning Sprinter vans, I had some pretty terrible results from this shop. During one repair, their tech unplugged my battery heater from the main block for some unknown reason and left it that way without informing me, causing a frozen battery, and lost revenue for a missed operation and canceled tours. They never owned up to it and I was forced to replace the battery out of pocket. All in all, this cost me a few thousand dollars. More recently the experience has been a bit better. Their shop manager/service writer
It's been an experience to say the least. The first few years of owning Sprinter vans, I had some pretty terrible results from this shop. During one repair, their tech unplugged my battery heater from the main block for some unknown reason and left it that way without informing me, causing a frozen battery, and lost revenue for a missed operation and canceled tours. They never owned up to it and I was forced to replace the battery out of pocket. All in all, this cost me a few thousand dollars. More recently the experience has been a bit better. Their shop manager/service writer
Edith H.
Aug 26, 2021
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Trailer Craft in Fairbanks Alaska has been very supportive and helpful for all my trucking needs. I really appreciate the communication and technical support they have given. Thank you Jason (mechanic) from Fairbanks for the repairs you made on my 2020 Peterbuilt and the help with the 2021 Western Star. . Thank you Steve (Anchorage) in helping us through the purchase of our new 2021 western star.
Thank you Richard (fairbanks) for helping order parts and walk me through the setting up for the 2021 Western Star an repairs and ordering parts for my Peterbuilt. . Thank you James for helping with the
Thank you Richard (fairbanks) for helping order parts and walk me through the setting up for the 2021 Western Star an repairs and ordering parts for my Peterbuilt. . Thank you James for helping with the
Jake Gus
Jun 04, 2021
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Great company great knowledgeable staff. I purchased a few snow ex plows had some issues with one of the plows but they got it right for me! Will be buying another one this coming season!
