Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Asheville, NC
Gentry Service Group has been a trusted name in HVAC services since 1963, serving Asheville, NC, and surrounding areas. Our NATE-certified technicians deliver expert heating, cooling, and electrical services, backed by a commitment to customer satisfaction. As a Carrier Factory Authorized Dealer, we meet rigorous standards for quality and reliability, offering top-tier equipment and factory-trained expertise. We prioritize preventive maintenance to extend system longevity and reduce costs, with 24/7 emergency services ensuring uninterrupted comfort.Our teams decades of combined experience, coupled with a focus on community and integrity, has earned us over 3,000 positive local reviews and recognition as a BBB A+ rated business. From residential to commercial projects, we provide tailored solutions that meet evolving climate control needs while maintaining transparency and accountability in every interaction.
Services
HVAC Installation
Heating Repair
Air Conditioning
Electrical Services
Generator Installation
Ductless Systems
Indoor Air Quality
Maintenance Plans
Commercial HVAC
Emergency Repairs
Details
- Year established: 1963
Highlights and features
- Over 3,000 positive local reviews
- Locally owned and operated since 1963
- NATE-certified technicians for expert service
- A+ Rated on BBB for trustworthiness
- Financing options available with approved credit
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE-certified
- BBB A+ Rated
What people say
Positive local reviews
Dependable and accountable
100% satisfaction guaranteed
NATE-certified technicians
Emergency repairs available
Services
HVAC Installation
Gentry Service Group provides expert HVAC installation for residential and commercial properties. Our Carrier-certified technicians ensure precise system sizing and energy-efficient setups, reducing utility costs while enhancing comfort. We offer tailored solutions, including geothermal and traditional systems, with transparent pricing and no hidden fees. Our team prioritizes customer education, explaining features and benefits to help clients make informed decisions. With decades of experience, we guarantee reliable installations that meet manufacturer standards and local regulations.
Emergency Repairs
We offer 24/7 emergency HVAC repairs to address urgent heating and cooling failures. Our NATE-certified technicians respond promptly to outages, ensuring safety and comfort during extreme weather. Emergency services include diagnostics, part replacements, and system stabilization, with upfront cost estimates before work begins. We maintain a stock of standard parts for quick fixes and prioritize clear communication throughout the repair process. Our commitment to rapid response and resolution has made us a trusted choice for critical HVAC emergencies.
Maintenance Plans
Our HVAC maintenance plans prevent unexpected breakdowns and extend system lifespan. Semiannual tune-ups include coil cleaning, refrigerant checks, and thermostat calibration to optimize efficiency. Plans offer priority service, discounts on repairs, and coverage for common part failures. We emphasize energy savings and system longevity, with technicians trained to identify minor issues before they escalate. Customers benefit from reduced utility bills, fewer repairs, and peace of mind knowing their systems are professionally maintained year-round.
Indoor Air Quality
We enhance indoor air quality with solutions like air scrubbers, HEPA filters, and UV light systems. Our services remove contaminants such as allergens, bacteria, and mold, promoting healthier living environments. The Air Scrubber by Aerus, installed in existing HVAC systems, uses ActivePure Technology to purify air and surfaces. We assess client needs to recommend eco-friendly, biodegradable products that align with health and sustainability goals, ensuring cleaner air for homes and businesses.
Ductless Systems
Ductless mini-split systems provide energy-efficient heating and cooling for homes without traditional ductwork. Our technicians design zoned systems that allow individual room control, reducing energy waste. Installation involves minimal structural changes, with sleek indoor units and quiet operation. We specialize in Carrier ductless systems, offering variable-speed compressors and high SEER ratings for maximum efficiency. Ideal for older homes, additions, or retrofitting, our solutions combine modern technology with customized comfort.
Questions
What HVAC services does Gentry Service Group offer?
We provide installation, repair, and maintenance for heating, air conditioning, ductless systems, generators, and indoor air quality solutions for residential and commercial clients.
Are emergency HVAC repairs available?
Yes, our NATE-certified technicians offer 24/7 emergency service for urgent heating and cooling issues.
Do you service commercial HVAC systems?
Yes, we specialize in commercial HVAC with tailored solutions for businesses, ensuring minimal downtime and energy efficiency.
What financing options are available?
We offer financing plans with approved credit for HVAC installations and major repairs, making upgrades more affordable.
What areas do you serve?
We serve Asheville, NC, and surrounding areas including Arden, Black Mountain, Hendersonville, and Weaverville.
Do you offer maintenance agreements?
Yes, our maintenance plans include biannual tune-ups, priority service, and discounts to keep systems running efficiently year-round.
Reviews (4)
James Parks
Jan 20, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Albert was very professional and knowledgeable. He replaced a motor in one of our ductless Carrier units and cleaned every component of the unit. We are very pleased that he returned the unit to like new condition. Thank you Gentry!
Service:Repair HVAC
Albert was very professional and knowledgeable. He replaced a motor in one of our ductless Carrier units and cleaned every component of the unit. We are very pleased that he returned the unit to like new condition. Thank you Gentry!
Service:Repair HVAC
Fonzie Crain
Jan 20, 2022
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Lies and more lies. Turned my emergency heat off and said they would be back to fix it, 2 weeks later, nothing. Called them this morning and they said the service tech was on his way to my house. 2 hours later, called them back and was told that the service tech would call me. 2 hours later, called them back and they said they would come to my house and fix the problem when it got warmer. Lol what a joke of a company. Used to be a good company but not anymor. So sad. I'm recuperating from cancer and it's very cold in my house. Thank you Gentry heating for nothing
Teresa Arpin
Jan 11, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Gentry is our total provider for HVAC! We have confidence in their work and trust their recommendations. They have installed systems and provide regular maintenance. The same technician comes every time; he knows us and our systems. I could not give them higher praise!
Services:Repair HVAC,HVAC maintenance,AC maintenance,Installation
Gentry is our total provider for HVAC! We have confidence in their work and trust their recommendations. They have installed systems and provide regular maintenance. The same technician comes every time; he knows us and our systems. I could not give them higher praise!
Services:Repair HVAC,HVAC maintenance,AC maintenance,Installation
B. L.
Dec 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Dont waste your time getting quotes from other people. Bill Sears was our Home Comfort Systems Sales/ Advisor. He matched our home with the perfect unit. Great guy! Our installation team was the best. Above and beyond!
Service:Install AC
Dont waste your time getting quotes from other people. Bill Sears was our Home Comfort Systems Sales/ Advisor. He matched our home with the perfect unit. Great guy! Our installation team was the best. Above and beyond!
Service:Install AC
