Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Solutions in Asheville, NC
Since 1958, R&W has been a trusted mechanical contractor serving western North Carolina with precision HVAC installation, repair, and maintenance services. Our expertise spans commercial and residential projects, including hotels, schools, medical facilities, and custom residential systems. We offer in-house planning, fabrication, and installation, supported by a team of experienced professionals committed to exceptional workmanship. Our 24-hour emergency service ensures critical systems remain operational for preventative maintenance (PM) customers.With over six decades of local experience, we prioritize client partnerships, delivering tailored solutions that meet evolving needs while maintaining industry-leading standards. Our comprehensive services include energy-efficient systems, indoor air quality improvements, and automated DDC controls, backed by long-term maintenance agreements that optimize equipment longevity and performance.
Services
HVAC Installation
Preventative Maintenance
Metal Fabrication
Emergency Repairs
Indoor Air Quality
DDC Controls
Ventilation Systems
Kitchen Hood Services
Pool Dehumidification
Energy Recovery Units
Details
- Year established: 1958
Highlights and features
- 60+ years of local HVAC expertise since 1958
- 24-hour emergency service for PM customers
- In-house fabrication and design-build capabilities
- Specialized commercial and residential system installations
- Energy-efficient solutions with preventative maintenance plans
What people say
Excellent service for 30+ years
Quick response times
Trustworthy solutions
Energy-efficient installations
Professional maintenance agreements
Services
HVAC Installation
We install commercial and residential heating, cooling, and ventilation systems including heat pumps, furnaces, and chillers. Our team ensures precise system sizing and energy-efficient configurations. With expertise in DOAS and energy recovery units, we deliver climate control solutions tailored to building specifications and occupancy needs.
Preventative Maintenance
Our maintenance programs include seasonal system inspections, filter replacements, and performance optimizations. Commercial and residential clients benefit from scheduled service visits that reduce breakdowns and extend equipment lifespan. We provide detailed service reports and priority emergency response for agreement holders.
Metal Fabrication
In-house metal fabrication covers galvanized ductwork, exhaust hoods, and custom sheet metal components. We utilize automated plasma cutters and precision machinery to create code-compliant systems. Services include welding, insulation application, and installation of ventilation solutions for commercial kitchens and industrial spaces.
Emergency Repairs
We provide 24/7 emergency repair services for critical system failures. Our technicians respond promptly to PM agreement customers, diagnosing and resolving issues with all HVAC equipment brands. Emergency service includes after-hours diagnostics and priority parts procurement to minimize downtime.
Indoor Air Quality
We install air purification systems, humidity controls, and ventilation upgrades to improve indoor environments. Solutions include HEPA filtration, UV light treatment, and energy recovery ventilators. Our assessments identify contamination sources and recommend improvements for residential and commercial spaces seeking healthier air conditions.
People
Stuart J. Smith
President
Stuart leads R&W with over 40 years of HVAC industry experience, focusing on strategic growth and client relationships. He ensures operational excellence while maintaining the company's founding commitment to quality craftsmanship and customer satisfaction across western North Carolina.
Tim DeFisher
Project Management / Head Estimator
Tim oversees project planning and cost estimation, leveraging 25+ years of mechanical contracting expertise. He coordinates complex installations and design-build projects, ensuring technical accuracy and timely execution for commercial clients ranging from hotels to medical facilities.
Terry Atkins
Service Department
Terry manages HVAC service operations, directing technicians for preventative maintenance and emergency repairs. With 30 years in field service, he specializes in system diagnostics and optimizing equipment performance for residential and commercial clients throughout the region.
Wendy Fischer
Office Management
Wendy coordinates administrative operations, ensuring seamless client communication and project documentation. Her 20-year tenure at R&W supports efficient service delivery and client satisfaction through meticulous attention to project logistics and customer inquiries.
Questions
What HVAC services does R&W offer?
We provide installation, repair, preventative maintenance, and emergency services for commercial and residential heating, cooling, and ventilation systems.
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24-hour emergency support exclusively for preventative maintenance agreement customers.
What areas do you serve?
We specialize in western North Carolina, including Asheville and surrounding communities.
Can you handle custom metal fabrication projects?
Yes, our in-house fabrication shop produces ductwork, exhaust systems, and specialized metal components for HVAC applications.
What preventative maintenance options exist?
We offer customized maintenance agreements to optimize system efficiency and extend equipment lifespan for commercial and residential clients.
Reviews (4)
Alan Harvey
Jul 30, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Use RW for my rental properties and my home.
honest techs that will endeavor to 'Fix' rather than just replace for the sake of it
Use RW for my rental properties and my home.
honest techs that will endeavor to 'Fix' rather than just replace for the sake of it
Tom Wilson
Feb 16, 2021
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7 July 2020
Phoned Tasia at 4pm, thought there was a problem with A/C unit, AC technician turned up 45 minutes later, he measured the air temp at the vents and made a few adjustments, a quick check of the system and found no problems. Charged for call out only, very honest people, I recommend this Company.
Phoned Tasia at 4pm, thought there was a problem with A/C unit, AC technician turned up 45 minutes later, he measured the air temp at the vents and made a few adjustments, a quick check of the system and found no problems. Charged for call out only, very honest people, I recommend this Company.
Cici Joy
Sep 01, 2020
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Unfortunately we had a very bad experience with this company recently. Early this year, their staff came to maintain the air conditioners and said both were in good shape. This Fall when their staff came for heaters yearly check up, suggested to replace both air conditioner unites, furnaces and ducts. Soon after he left we found one air condition and one heater are out of order.
Scott Rubenstein
Aug 21, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I have used RW Mechanical several times and always very professional. The first time I used them my AC died. The first two companies I had out both said I needed a new AC system. I called RW out and Robert checked the unit and it only a capacitor that needed replacement. I have been a loyal customer ever since.
I have used RW Mechanical several times and always very professional. The first time I used them my AC died. The first two companies I had out both said I needed a new AC system. I called RW out and Robert checked the unit and it only a capacitor that needed replacement. I have been a loyal customer ever since.
