Business Details
Your Community Health Partner in Central Illinois
Heartland Health Services has been dedicated to advancing community health through accessible, high-quality care since our founding. As a nationally recognized Federally Qualified Health Clinic (FQHC), we provide comprehensive primary care, behavioral health services, and specialty programs tailored to address social determinants of health. Our multidisciplinary team of board-certified physicians, nurse practitioners, and mental health professionals serves patients of all ages, with specialized expertise in pediatrics, women's health, chronic disease management, and telehealth care. Accredited by the National Committee for Quality Assurance, we operate 10+ locations across Central Illinois, offering extended hours and 24/7 nurse support to eliminate barriers to care.We maintain Federal Public Health Service deemed status for malpractice protection while implementing patient-centered medical home models that coordinate medical, behavioral, and social services. Our sliding fee scale and Medicaid/Medicare acceptance ensure care remains affordable regardless of financial circumstances, reflecting our mission to close healthcare disparities across racial, ethnic, and economic lines.
Services
Primary Care
Pediatrics
Women's Health
After Hours Care
Telehealth Visits
Behavioral Health
Chronic Disease Management
Immunizations
School Physicals
Medication Management
Highlights and features
- We operate 10+ locations across Central Illinois with extended hours including evenings and weekends
- Our sliding fee scale makes care affordable regardless of insurance status
- 24/7 nurse hotline provides medical advice after hours
- Recognized as top 20% health clinic nationally for quality care
- Integrated services combine medical, behavioral, and social support under one umbrella
Associations and certifications
- Federally Qualified Health Clinic (FQHC)
- Federal Tort Claims Act (FTCA) Deemed Facility
- National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home
What people say
Affordable care
Knowledgeable staff
Multiple locations
Accepts Medicaid
Extended hours
Services
Primary Care
Comprehensive family healthcare for all ages, including preventive check-ups, chronic disease management, and acute illness treatment. Our patient-centered approach coordinates medical, behavioral, and social services through nationally recognized care models. Board-certified providers deliver personalized treatment plans at 10+ accessible locations.
Pediatrics
Specialized care for infants through young adults, featuring well-child exams, immunizations, and developmental monitoring. Our pediatric team emphasizes preventive care while managing acute and chronic conditions in a family-centered environment across multiple convenient locations.
Women's Health
Full-spectrum women's healthcare including gynecological exams, prenatal care, and menopause management. Certified providers offer family planning services, contraceptive counseling, and obstetric care with breastfeeding support through our ICAN! Quality Hub designation.
After Hours Care
Evening and weekend care for non-emergency medical needs at designated locations. Treatments include acute illnesses, minor injuries, and routine care with walk-in availability and extended hours for patient convenience.
Telehealth Services
Secure video and phone consultations for established patients, covering general health concerns, mental health follow-ups, and medication management. Available during regular business hours using HIPAA-compliant Zoom technology for remote access to care.
People
Sarah Koscica
Interim Chief Medical Officer
Board-certified family medicine physician with 15+ years experience in community health. Leads clinical operations across multiple Heartland locations while maintaining active patient care practice.
Mary Jennifer Meister
Licensed Clinical Social Worker
Specializes in trauma-informed behavioral health care with decade of experience in integrated mental health services. Provides evidence-based therapy for adults and adolescents at our East Bluff location.
Questions
What insurance plans do you accept?
We accept Medicaid, Medicare, and most private insurance plans. Contact our billing department to verify your specific coverage.
Do you offer care for uninsured patients?
Yes, our sliding fee discount program provides reduced-cost services based on income and family size for uninsured individuals.
Are evening or weekend appointments available?
After-hours care is available Monday-Friday 5-8 PM and Saturday 9 AM-1 PM at designated locations.
Can I schedule telehealth visits?
Established patients can schedule virtual appointments through MyChart for non-urgent medical concerns during regular business hours.
What behavioral health services do you offer?
Our licensed counselors provide individual therapy for depression, anxiety, trauma, and life transitions using evidence-based approaches like CBT and EMDR.
Videos
Reviews (7)
Mary Jo Edwards
Oct 15, 2021
Report
Its very friendly at the front desk. I have never had a problem there. Dr Sarah Kosciki is very knowledgable. And a very nice Dr her nurses are awesome too.
Kelsey Anderson
Apr 05, 2021
Report
Absolutely the worst place EVER. SO UNPROFESSIONAL!! I would not recommend this medical group to anyone.
Zachary Anderson
Jan 22, 2021
Report
Waiting room not neuro-divergent friendly. Every tv was on with sound up it caused a lot of distress for my partner. If going there make sure to bring sound cancelling headphones.
Ronald Piper
Jan 09, 2021
Report
My Dr. Gets a 5. Now contacting her or a nurse. You get a poor scheduler. And then the wait to get a reply is painful.
Maria Rodriguez
Jun 15, 2020
Report
I got a bill and ive been trying to pay it for a week but the numbers never work and when i get transferred to the billing department My call never goes through and they ask me to leave my name and theyll call me back. NEVER GET CALLED BACK! And theres not even an option to pay it online so i can just get this over with.
Matt Musgrave
Feb 07, 2017
Report
Slow...always waiting, also the website says they close at 8 but no ones ever there and the sign on the door says 430!!
Mysti Hawley
Jul 09, 2016
Report
Go here if you don't want a regular Dr. If you have long term medical problems you're screwed. You're never going to be right get away find a real Dr.
