Business Details
50+ Years
experience
Emergency
services
Trusted Home Health Care Services Nationwide
Help at Home has been a trusted partner for families across the country since 1975, providing compassionate in-home care that allows individuals to maintain independence and dignity. With 50 years of experience, we specialize in relationship-based care for seniors and individuals with disabilities, operating in 11 states and 150+ locations. Our unique model prioritizes caregiver well-being, fostering long-term client-caregiver relationships that average four years. We deliver 85 million hours of care annually through 50,000 highly trained professionals, combining local presence with national scale to enable aging-in-place solutions. Recognized as a top employer by Forbes and Newsweek, our culture of caring extends to employees, clients, and communities.We focus on innovative care coordination, technology integration, and value-based outcomes to improve health and quality of life. Our services include activities of daily living support, Alzheimer's care, hospital-to-home transitions, and fall prevention programs. We maintain industry-leading client satisfaction scores (NPS 65.3) and caregiver satisfaction (NPS 55). Through our Community Foundation, we support caregivers facing financial hardships. As the nation's largest personal care services organization, we remain committed to transforming home care through compassionate innovation.
Services
Personal Care
Alzheimer's Care
Respite Care
Transportation Services
Meal Preparation
Housekeeping
Companionship
Fall Prevention
Care Coordination
24/7 Support
Details
- Year established: 1975
Highlights and features
- 50 years of expertise in relationship-based home care
- 50,000 trained caregivers with average 4-year client relationships
- Local presence with national scale in 11 states
- Forbes and Newsweek award-winning employer brand
- Industry-leading client satisfaction scores (NPS 65.3)
What people say
Great caregivers
Compassionate support
Professional reliability
Personalized care
Long-term relationships
Services
Personal Care
Assistance with essential daily activities including bathing, grooming, and mobility. Our caregivers provide compassionate support tailored to individual needs. Helps maintain independence while ensuring safety and comfort in home environments.
Alzheimer's Care
Specialized care for individuals with dementia and Alzheimer's disease. Trained professionals offer cognitive support and behavioral management. Focuses on maintaining quality of life through personalized engagement strategies and safety monitoring.
Respite Care
Temporary care solutions providing relief for primary caregivers. Flexible scheduling options available. Helps prevent caregiver burnout while maintaining consistent care quality for clients during transitions.
Transportation Services
Assisted transportation to medical appointments and errands. Includes mobility support and appointment accompaniment. Ensures clients maintain healthcare access and community connections while remaining independent.
Care Coordination
Comprehensive care planning and service integration. Coordinates medical and non-medical services. Focuses on holistic health outcomes through interdisciplinary collaboration and personalized care strategies.
People
Malissa
Caregiver
Dedicated caregiver with 8 years of experience providing compassionate support to seniors in their homes. Specializes in creating personalized care plans that promote independence and dignity.
Karen
Caregiver
Certified caregiver with expertise in dementia care and daily living assistance. Maintains strong client relationships through empathetic communication and tailored support strategies.
Byung
Caregiver
Experienced caregiver focusing on post-hospitalization recovery support. Combines medical knowledge with emotional support to help clients regain independence in home settings.
Thomas
Caregiver
Specialized caregiver providing assistance to individuals with mobility challenges. Implements safety protocols while maintaining clients' dignity and personal choice in care decisions.
Naomi
Caregiver
Long-term caregiver with expertise in building sustained client relationships. Focuses on creating stable care environments that adapt to evolving client needs over time.
Questions
What home care services do you offer?
We provide personal care, Alzheimer's support, respite care, transportation, meal preparation, and housekeeping services tailored to individual needs.
How do you select caregivers?
Caregivers undergo rigorous screening, including background checks, skills assessments, and training in empathy and client safety protocols.
What areas do you serve?
We operate in 11 states with 150+ locations including Illinois, Indiana, Georgia, Michigan, Mississippi, Ohio, Florida, New York, Pennsylvania, Missouri, and California.
Are services available 24/7?
Yes, we offer 24/7 emergency care and can arrange round-the-clock support for clients requiring continuous assistance.
How are care plans developed?
Care plans are created through client assessments and collaboration with healthcare professionals to address specific needs and preferences.
Do you offer caregiver training programs?
We provide extensive initial training and continuing education for caregivers, including specialized programs in dementia care and safety protocols.
Reviews (1)
Solondria Kidd
Nov 05, 2018
Report
These people expect for you to go out and do the work and won't pay. I don't recommend anyone to this company.
