Business Details
40 Years
experience
Trusted Appliance Repair Services in Southern Pines
At Moore Appliance Service, our mission is to provide exceptional customer service while delivering reliable appliance repair solutions. Established in 1986, we have built a reputation for excellence through factory-trained technicians, comprehensive warranties, and a commitment to community involvement. Our team prioritizes customer satisfaction by offering same-day appointments, a 1-year limited parts and labor warranty, and half-off diagnosis for second appliances. We specialize in repairing major residential brands, including refrigerators, ranges, ovens, washers, dryers, and dishwashers, ensuring fast and affordable service.Our maintenance plans extend appliance lifespans while improving efficiency. Recognized as 'Best of the Pines,' we combine technical expertise with personalized care, supported by partnerships with local organizations like Family Promise and Sandhills Childrens Center. Bosch, our company mascot, adds a touch of fun to our workplace culture. With service areas spanning Moore, Lee, Cumberland, and Hoke counties, we remain dedicated to alleviating appliance-related stress through dependable solutions.
Services
Appliance Repair
Refrigerator Repair
Range Repair
Oven Repair
Washer Repair
Dryer Repair
Dishwasher Repair
Maintenance Plans
Details
- Year established: 1986
Highlights and features
- Factory-trained technicians service all major appliance brands
- 1-Year Limited Parts & Labor Warranty included
- Same/next-day appointment availability guaranteed
- Half-off diagnosis for second appliance repairs
- Community partnerships supporting local families and schools
What people say
Prompt scheduling
Courtesy call
Exceptional service
Smooth experience
4-year warranty
Services
Appliance Repair
We repair all major residential appliances including refrigerators, ranges, ovens, washers, dryers, and dishwashers. Our factory-trained technicians provide same-day service with a 1-year warranty on parts and labor. Specializing in both gas and electric models, we ensure reliable solutions for kitchen and laundry room appliances.
Refrigerator Repair
Comprehensive refrigerator repair covering cooling issues, ice makers, and freezer components. We service undercounter units, multi-door models, and commercial-grade appliances. Technicians diagnose temperature control problems and refrigerant leaks while ensuring food safety during repairs.
Range Repair
Expert repair for gas and electric ranges, cooktops, and rangetops. We fix ignition problems, temperature inconsistencies, and burner malfunctions across major brands. Service includes LP gas, natural gas, and induction models with safety checks for gas lines and electrical connections.
Washer Repair
Diagnosis and repair for top-loading, front-loading, and stacked washer units. We address drainage issues, spin cycle failures, and vibration problems while inspecting hoses, belts, and control boards. Service includes HE and standard models with leak detection.
Maintenance Plans
Seasonal maintenance packages extend appliance lifespans through professional cleaning and component inspections. Our refrigerator condenser cleaning, dryer vent lint removal, and ice machine sanitization services improve efficiency while preventing breakdowns through proactive care.
Questions
What areas do you service?
We serve Moore County, Lee County, Cumberland County, and Hoke County in North Carolina's Sandhills region.
Do you offer emergency repairs?
While we don't provide 24/7 emergency service, we prioritize same-day appointments for urgent appliance issues.
Are your technicians certified?
Yes, our technicians are factory-trained and warranty-authorized for most major appliance brands.
What warranties do you provide?
We offer a 1-Year Limited Parts & Labor Warranty on all repair services performed.
Can I schedule service online?
Yes, use our online scheduler or call 910-944-3882 to book appointments for appliance repairs.
Do you service commercial appliances?
Our primary focus is residential appliance repair, but we can assess light commercial units case-by-case.
Reviews (7)
Tiffany Coward Brewer
Sep 28, 2021
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Called on Monday, got a service call scheduled for the next morning. Technician arrived within a timely manner (given a 4 hour window, he arrived the first hour). I will recommend Moore Appliance to anyone looking for appliance repair needs.
Jim Ondrako
Sep 24, 2021
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Positive:Professionalism
Great experience all around. Prompt, professional and part was replaced quickly. Dishwasher works perfect! Will definitely use again!
Service:Repair dishwasher
Great experience all around. Prompt, professional and part was replaced quickly. Dishwasher works perfect! Will definitely use again!
Service:Repair dishwasher
Sue Ruddell
Sep 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very prompt. Cameron was my Moore Tech and he was very professional, nice, thorough. Explained issues to me. Gave me some advise on how to keep my dryer in good, working condition (cleaning dryer vent more often then every 3 years ). Very pleasant experience.
Services:Repair freezer,Repair dryer
Very prompt. Cameron was my Moore Tech and he was very professional, nice, thorough. Explained issues to me. Gave me some advise on how to keep my dryer in good, working condition (cleaning dryer vent more often then every 3 years ). Very pleasant experience.
Services:Repair freezer,Repair dryer
Bryan Foster
Aug 26, 2021
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Prompt, courteous, and professional. The service tech explained what needed to be replaced in my refrigerator, but that it had to be special ordered. I thought it would take a couple of days to arrive, but it came the next day! I would highly recommend using Moore's Appliance for your service needs.
Kevin Gustafson
Jul 15, 2021
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Positive:Responsiveness
We have worked with Keith and he is very good. He comes promptly and been very nice to work with. He has always solved our issue usually on the first try. Nothing but positive to say
We have worked with Keith and he is very good. He comes promptly and been very nice to work with. He has always solved our issue usually on the first try. Nothing but positive to say
Jeremy Rust
Jul 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Technician was on time, neat, clean, thorough, very knowledgeable about our problem, he offered a quick diagnosis and remedy. Price for service call and repair was very reasonable. Would definitely recommend this company for appliance repair and would call them again in the future when the need arises.
Service:Repair washer / dryer
Technician was on time, neat, clean, thorough, very knowledgeable about our problem, he offered a quick diagnosis and remedy. Price for service call and repair was very reasonable. Would definitely recommend this company for appliance repair and would call them again in the future when the need arises.
Service:Repair washer / dryer
Jp Handsel
Jun 29, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Representative was professional, knowledgeable and so nice. He wasnt pushy about repairs but did give quotes for things I might need. This is one of the only service providers that I have used lately that has done an excellent t job. Very impressed.
Service:Repair washer
Representative was professional, knowledgeable and so nice. He wasnt pushy about repairs but did give quotes for things I might need. This is one of the only service providers that I have used lately that has done an excellent t job. Very impressed.
Service:Repair washer
