Business Details
Your Trusted Appliance Repair Experts in Fayetteville, NC
At Hometown Appliance Repair, we specialize in delivering efficient and courteous repair services to address appliance malfunctions swiftly. Our commitment centers on providing reliable solutions at reasonable costs while maintaining integrity through honest, comprehensive quotes that empower informed decision-making. We prioritize one-visit repairs but emphasize transparency in communication, particularly regarding same-day service limitations.With a team of highly competent technicians, we offer expertise across major appliance brands, ensuring prompt diagnostics and repairs. Our 90-day guarantee on all work reflects our confidence in delivering lasting solutions. We serve diverse communities, maintaining a focus on customer satisfaction through professionalism and technical excellence.
Services
Refrigerator Repair
Washing Machine Repair
Cooktop/Oven Repair
Dishwasher Repair
Same-Day Service
Highlights and features
- We provide transparent communication about service limitations and timelines.
- Our 90-day repair guarantee ensures lasting solutions for your appliance.
- Technicians specialize in diagnostics and repairs for all major appliance brands.
- We charge a flat $95 diagnostic fee with no hidden costs.
- 100% customer satisfaction guaranteed on all completed repairs.
What people say
Highly competent technician
Excellent service
Great Service
Polite, friendly and professional
100% satisfied
Services
Refrigerator Repair
Specialized diagnostics and repairs for refrigerators and freezers, addressing icing, temperature inconsistencies, and cooling failures. Our technicians ensure energy-efficient solutions that extend appliance lifespan. Repairs prioritize Energy Star-compliant components to minimize replacement costs.
Washing Machine Repair
Comprehensive troubleshooting for washers and dryers, including drainage issues, spin cycle failures, and lint buildup. We replace faulty filters, pumps, and control boards to restore functionality. Our repairs delay replacement for years with cost-effective parts and labor.
Cooktop/Oven Repair
Expert repair of gas and electric ovens, ranges, and cooktops. Services include igniter replacement, temperature calibration, and burner repair. We resolve inconsistent heating and ignition failures to ensure safe, efficient cooking performance for residential clients.
Dishwasher Repair
Targeted fixes for dishwashers with drainage issues, leaking, or control panel malfunctions. Our technicians inspect circulation pumps and door latches to restore optimal cleaning performance. Repairs focus on extending appliance longevity while maintaining water efficiency.
Diagnostic Service
On-site evaluation of appliance issues with a $95 fee covering diagnostic labor. Technicians identify root causes and provide transparent repair cost estimates. This service ensures accurate part ordering and repair planning for all major appliance brands.
People
Casey
Lead Technician
Casey specializes in refrigerator diagnostics and repair, known for prompt problem assessment and meticulous attention to detail. His approach combines technical expertise with customer-focused service.
Jorge
Appliance Specialist
Jorge excels in washer and dryer repairs, offering professional service with follow-up for complex warranty-related issues. His reliability ensures complete resolution of appliance malfunctions.
Steve
Senior Technician
Steve provides efficient gas appliance repairs, particularly for ranges and cooktops. His prompt service and courteous demeanor ensure positive customer experiences during on-site visits.
Questions
What appliances do you repair?
We repair all major home appliances including refrigerators, freezers, washers, dryers, ovens, ranges, cooktops, and dishwashers.
Do you offer warranty-covered repairs?
Yes, we service appliances under manufacturer and extended warranties like Lowe's, coordinating directly with warranty providers.
What areas do you serve?
We provide appliance repair services in Fayetteville, Hope Mills, Sanford, Pinehurst, Clinton, Lumberton, and surrounding North Carolina communities.
How much is your service call fee?
Our diagnostic service has a flat $95 fee, which includes on-site evaluation and transparent repair cost estimates.
Do you guarantee your repairs?
Yes, all repairs come with a 90-day guarantee ensuring lasting functionality of the repaired appliance.
How quickly can you schedule a repair?
We prioritize prompt service, often offering same-day or next-business-day appointments based on availability.
Reviews (4)
Butch Margeson
Jan 06, 2021
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Very professional staff fast response and one of the best around theyre all very knowledgeable and we cant forget about the office she answers the phone promptly and has great customer service skills
Wanda Ventura
Dec 03, 2019
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I am so grateful for Hometown Appliance Repair. They give promt, kind and friendly service. I needed to get my washing machine fixed and I called the office on a Wednesday and the next morning Steve was there. He worked in a timely and professional manner. He was also helpful and knowledgeable about any related questions I had with my appliances. The office staff are outstanding. Donna and her daughter was knowledgeable, courteous and just a pleasure to talk too. I was truly impressed! I could not have asked for it to be any better. Their prices are very reasonable as well. I would most definitely
Shameka McLean
Dec 11, 2018
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I would highly recommend this company. My dryer had went out and within 20 minutes of arrival I had a dryer again. Steve was very nice and very professional. If you need something fixed they should be the first people you call.
Juamar Robinson
Jul 19, 2018
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Had a issue with my dryer, I called and spoke to Donna and she was so helpful. Once I set the schedule,the technician was right on time between 8-12 as told and did the repair quick and right the first time. Thanks will definitely use again if needed.
