Business Details
30 Years
experience
Global Business Phone Solutions | United World Telecom
Established in 1996, United World Telecom has grown into a global leader in business telecommunications, serving over 8,000 corporate clients across 160+ countries. Our expertise lies in delivering high-quality voice solutions through advanced infrastructure, including partnerships with tier-one carriers like AT&T and Verizon. We prioritize call quality over profit margins, utilizing premium termination routes and maintaining a 99.999% uptime through redundant systems. Our 24/7 customer support team, available via phone, live chat, and email, ensures businesses receive immediate assistance. With offices in the U.S., Thailand, Brazil, and Ukraine, we combine local market knowledge with global capabilities to support international operations.Our state-of-the-art online control panel enables real-time account management, while features like AI call insights and CRM integrations enhance operational efficiency. We operate under FCC Section 214 licensing, demonstrating regulatory compliance and industry trust. Our commitment to innovation is evidenced by milestones like launching GCF Softphone and establishing overseas Points of Presence. We offer month-to-month plans with no long-term contracts, emphasizing service quality as our competitive differentiator.
Services
Virtual Phone Numbers
Toll-Free Numbers
Local Numbers
Outbound Calling
SIP Trunking
Call Recording
IVR Systems
VoIP Integrations
International Call Forwarding
CRM Integrations
Details
- Year established: 1996
Highlights and features
- 29+ years of specialized telecom experience since 1996
- Network coverage in 160+ countries with tier-one carriers
- 24/7 multilingual customer support with 15-minute issue resolution
- State-of-the-art infrastructure with 99.999% uptime reliability
- Flexible month-to-month plans with no long-term contracts
Associations and certifications
- FCC Section 214
What people say
Fantastic service
Exceptional experience
Reliable communication tools
Prompt issue resolution
Affordable rates
Services
Virtual Phone Numbers
Acquire local phone numbers in 160+ countries for inbound and outbound calling. These virtual numbers enable businesses to establish local presence while routing calls globally. Features include voicemail transcription, time-of-day routing, and CRM integrations.
Toll-Free Numbers
Offer free calling for customers with toll-free numbers in multiple countries. Businesses pay incoming call charges while displaying local caller IDs. Supports mobile accessibility in select regions like North America.
Outbound Calling
Make international calls with customizable caller ID through cloud-based infrastructure. Supports local rate calling in 90+ countries while integrating with softphones and existing PBX systems for seamless operations.
SIP Trunking
Connect existing phone systems to global networks using SIP trunking solutions. Provides scalable voice channels with failover routing and direct integration with platforms like Microsoft Teams and 3CX.
IVR Systems
Create customized call flows with advanced IVR capabilities. Features include geographic routing, simultaneous ringing, and AI-powered call transcription for improved customer service efficiency.
People
Beny Mouen
Regional Sales Manager - APAC
Leading APAC sales operations with expertise in international telecommunications. Focuses on expanding market reach while maintaining high service standards across Asia-Pacific regions.
Alain Rodriguez
Customer Service & Tech Support Manager (US)
Manages U.S. customer support and technical operations. Specializes in creating dynamic workplace environments that foster growth and innovation in telecom solutions.
Questions
What telecom services does United World Telecom offer?
We provide virtual phone numbers, toll-free services, SIP trunking, IVR systems, and outbound calling solutions across 160+ countries with 24/7 support.
Can I get local phone numbers internationally?
Yes, we offer local numbers in 160+ countries with features like voicemail transcription and CRM integrations for global business operations.
How does outbound calling work with caller ID?
Our outbound service lets you display local caller IDs when making international calls through cloud-based infrastructure compatible with softphones and desk phones.
What support options are available?
24/7 multilingual support via phone, live chat, email, and trouble ticketing with dedicated account managers for corporate clients.
Are there contract requirements?
All services operate on month-to-month plans with no long-term commitments or minimum usage requirements.
How reliable is the telecom network?
Our infrastructure maintains 99.999% uptime through redundant systems and tier-one carrier partnerships like AT&T and Verizon.
Videos
Reviews (6)
Jose Luis Rodriguez Oruna
Jan 02, 2021
Report
Excellent service and support. They are 24/7 to help me on anything I need. I am very satisfied working with this company, highly recommended.
Brenda R.
Aug 31, 2020
Report
Technical support 24/7, great features available for a fair price and customer service is really helpful.
Regina Quiroga
Jul 01, 2020
Report
I have been with United World Telecom for several years now. The experience has been really pleasant. Great technical support and customer service for all the team over there.
Anne Nonymity
Sep 18, 2019
Report
Scam artists. They claim instant activation on their web site which is a lie. They will give some excuse why it's not working after you pay. DO NOT give them your credit card info under any circumstances. This is run by a shady outfit out of Florida.
Emily Brown
Jun 14, 2018
Report
The customer service is very helpful and friendly. Quality of call service has been great and I have moved all of my numbers to UWT. Great work, keep it up!
Herve Andrieu
Aug 29, 2016
Report
Great call forwarding services. They have local and toll free numbers in many countries. Their plans are perfect for my usage. Additional features like IVR, call recording, call transfers allow to run a business without investing in equipment
