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Business Details
43 Years
experience
Emergency
services
Medical Equipment Sales & Service Experts
Founded in 1983, Zoetek Medical has established itself as a trusted provider of biomedical services and medical equipment solutions. Our ISO 9001:2015-certified quality management system ensures consistent, reliable service for healthcare facilities across New York, Illinois, and Indiana. We specialize in preventative maintenance, calibrations, and repairs for critical medical equipment, helping clients maintain compliance with JCAHO, AAMI, and NFPA standards. Our team includes OEM-trained technicians and AAMI-certified biomedical engineers who deliver 24/7 emergency support. We provide comprehensive medical equipment management plans with accurate reporting to streamline regulatory compliance.

With decades of experience serving hospitals, skilled nursing facilities, and veterinary practices, we prioritize customer needs through responsive service and expert guidance. Our commitment to continuous improvement drives us to enhance both internal processes and client outcomes. Headquartered in Victor, New York, we combine local expertise with nationwide service capabilities. Our vision focuses on advancing healthcare through reliable equipment management and innovative solutions. This dedication to quality and customer satisfaction has made us a valued partner in the medical community for over 39 years.
Services
Preventative Maintenance Calibrations Medical Equipment Sales 24/7 Emergency Repairs Compliance Management Clinical Engineering Services Equipment Inspections OEM Technical Support AAMI Certified Services Regulatory Reporting
Details
  • Year established: 1983
Highlights and features
  • We offer ISO 9001:2015-certified quality management systems for consistent service outcomes.
  • Our AAMI-certified biomedical engineers provide specialized equipment expertise.
  • 24/7 emergency response ensures critical equipment remains operational.
  • We maintain compliance with JCAHO, AAMI, and NFPA regulatory standards.
  • Decades of experience serving diverse medical facilities across three states.
Associations and certifications
  • ISO 9001:2015
What people say
Knowledgeable technicians Professional and courteous Quick response times Exceptional customer service Thorough inspections
Services
Preventative Maintenance
Our preventative maintenance services ensure medical equipment remains in optimal condition through scheduled inspections and servicing. We help healthcare facilities avoid unexpected equipment failures that could disrupt patient care. This proactive approach maintains compliance with industry regulations while extending equipment lifespan.
Medical Equipment Sales
We distribute new and refurbished medical equipment from over 200 manufacturers, including AEDs, diagnostic tools, and surgical devices. As a Premier and Vizient contract provider, we offer cost-effective solutions tailored to facility needs. Our sales team provides expert guidance to help clients select appropriate equipment for their practice.
24/7 Emergency Repairs
Our 24/7 emergency repair service addresses urgent equipment issues with rapid response times. Certified technicians handle critical repairs for life-support and diagnostic equipment at any hour. This around-the-clock availability ensures medical facilities maintain uninterrupted operations during emergencies.
Calibrations
We perform precision calibrations for medical devices to ensure accurate measurements and regulatory compliance. Our AAMI-certified engineers use traceable standards to validate equipment performance. Regular calibrations help healthcare providers maintain diagnostic reliability and meet accreditation requirements.
Compliance Management
Our compliance management services help facilities meet JCAHO, AAMI, and NFPA standards through documentation and equipment assessments. We provide detailed reporting to demonstrate adherence to safety regulations. This service reduces administrative burdens while ensuring medical equipment remains audit-ready.
Questions
What services does Zoetek Medical offer?
We provide preventative maintenance, calibrations, repairs, and sales of medical equipment. Our services include compliance management and 24/7 emergency support for healthcare facilities.
Which areas do you serve?
We serve healthcare facilities in New York, Illinois, and Indiana with on-site service and equipment distribution.
Are your technicians certified?
Yes, our team includes AAMI-certified biomedical engineers and OEM-trained technical staff for specialized equipment expertise.
Do you offer emergency services?
We provide 24/7 emergency repair services for critical medical equipment with rapid response times.
How do you ensure service quality?
Our ISO 9001:2015-certified quality management system guarantees consistent service delivery and continuous process improvements.
Reviews (1)
Steve Witte
Jan 28, 2020 Report
I highly recommend Zoetek Medical Sales & Service, Inc. to any healthcare facility that is looking to buy or service medical equipment. It offers a huge selection of new and refurbished equipment, and its team is highly-knowledgeable and experienced. They are 100 percent dedicated to providing exceptional customer service to each and every client, and often go above and beyond to ensure they find the exact product they need.