Business Details
17 Years
experience
Emergency
services
Your Trusted Freight Forwarding Partner in Laurel, MD
Icon Logistics has established itself as a pioneering freight forwarding company since 2009, combining innovative digital solutions with decades of industry expertise. Our mission centers on transforming traditional logistics through technology-driven services that prioritize client satisfaction and operational efficiency. With a global network and a customer-first approach, we deliver end-to-end shipping solutions tailored to meet evolving industry demands. Our team of specialists focuses on customs compliance, cargo insurance, and strategic advisory services, ensuring seamless transportation across air, ocean, ground, and intermodal networks. By integrating advanced platforms like real-time tracking and mobile applications, we empower clients with transparency and control over their shipments.Our commitment to innovation extends to automated processes, digital documentation, and customized procurement services that reduce supply chain complexities. Backed by a reputation for reliability, we serve corporations, governments, and institutions worldwide, offering strategic partnerships that optimize logistics performance. Our culture emphasizes listening to client needs, adapting solutions, and maintaining rigorous quality standards throughout the shipping lifecycle. With headquarters in Laurel, Maryland, Icon Logistics combines local expertise with international reach to deliver trusted, future-focused freight services.
Services
Freight Forwarding
Customs Clearance
Cargo Insurance
Procurement Services
Warehousing
Cargo Consolidation
Air Freight
Ocean Freight
Land Freight
Intermodal Transport
Details
- Year established: 2009
Highlights and features
- We offer over 13 years of specialized freight forwarding expertise since 2009
- Our digital platforms provide real-time shipment tracking and instant booking capabilities
- We provide 24/7 support for global shipping coordination and emergency logistics
- Our team handles complex customs compliance across international trade regulations
- We implement automated solutions for cargo consolidation and supply chain optimization
Services
Customs Clearance
Our customs clearance specialists ensure compliance with international trade regulations through accurate documentation and duty processing. We maintain updated systems to handle evolving customs requirements while providing expert guidance on required shipping documents. Our services minimize delays through proactive compliance monitoring and efficient processing of import/export documentation.
Cargo Insurance
We offer comprehensive cargo insurance covering physical loss or damage during transit across all transport modes. Our policies provide customizable coverage options for international shipments with protection from origin to destination. The service includes risk assessment and claims support for both all-risk and specified-risk coverage scenarios.
Procurement Services
Our procurement solutions cover sourcing, ordering, and shipping coordination for complex supply chains. We provide end-to-end management including product inspection, consolidation, and final delivery. This service reduces costs through strategic sourcing while maintaining quality control throughout the procurement lifecycle.
Intermodal Transport
We coordinate intermodal transportation combining multiple shipping methods for optimal efficiency. Our solutions integrate truck, rail, air, and sea transport with simplified documentation and environmental benefits. This service optimizes routes while maintaining cargo integrity across different transport carriers.
Digital Logistics
Our technology platform enables real-time shipment tracking, instant booking, and digital documentation management. The mobile application and client portal provide 24/7 access to schedules, invoices, and shipping documents. This digital infrastructure enhances transparency and operational efficiency across all logistics services.
Questions
What freight services does Icon Logistics Logistics offer?
We provide comprehensive freight forwarding including customs clearance, cargo insurance, procurement services, warehousing, and multi-modal transportation solutions.
How can I track my shipment?
Use our real-time tracking system through the client portal or mobile app for instant shipment status updates.
Do you handle international shipments?
Yes, we manage global shipping across air, ocean, ground, and intermodal networks with customs compliance expertise.
What digital tools are available?
Our platform offers online booking, document management, invoice access, and real-time tracking through web and mobile interfaces.
How do you handle cargo insurance claims?
We provide claims support with coverage options that protect against physical loss or damage during transit.
Can you assist with supply chain optimization?
Our procurement and consolidation services reduce costs while improving efficiency through strategic sourcing and network optimization.
Reviews (6)
Butterfly Nice
Apr 27, 2021
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My first experience overall with them went great. I gave 4 star instead of 5 because I was expecting them to contact me to come and get the car title as soon as the port returned it to them, I needed it ASAP to release the car at the port of destination. Also, they need to let customers know that the seaway bill is the bill of landing. They forwarded me the seaway bill and I thought it was the receipt for the payment I made for shipping. By the time, I realized that it was their bill of landing the car was already at the port of destination in the parking lot and people there already stole
More James
Apr 14, 2021
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I attached the car so people can see how Icon Logistics damaged my car. In addition they refused to give me info to clear the car on time so i ended paying for demurrage. Poor service. They will eventually deliver your car at the destination but they are not organized.
K. A.
Jan 05, 2021
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I was skeptical about using Icon Logistics because of some of the negative reviews I read on google. But then, I decided to give them a shot anyway. And Im glad I did!!! My experience was totally seamless, the goods arrived right on time as estimated and everything was intact. I will definitely do business with Icon Logistics again. I highly recommend
Dragon Drop
Oct 09, 2020
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Ebay sellers beware! I contacted this company before shipping a package to what appeared to be one of their customers, and they said they had never heard of the person and hung up on me. So be careful sending merchandise to freight forwarders; they often will hold your item for weeks or months to collect enough items before forwarding, while Ebay will not help you if you should have a problem.
Onyeka Ifeacho
Dec 28, 2019
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This is the worst company or should I say human beings you can ever deal with. They're full of scam. You tell them to use one shipping line they will turn and use the other one because they pay cheaper money here for it and don't care what you pass through in Nigeria to get your car. Dont even try to use there dispatch for towing because they will waste your time in finding driver and charge you double of whatever the driver charges you. There staff re bunch of illiterates from Nigeria. No customer relationship. No information about your product. I wish I had read reviews about them before dealing
Babatunde Ojuolape
Nov 28, 2019
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This is real company that I will recommend for an exporter both home and abroad,and people that have volume like me
getting bill of lading is easy ,no fedex or dhl headache to Lagos,they have ur bol ready for pick up in Lagos,
Flexible payments options,pay naira ,pay dollars anywhere ,send receipt and u will be happy
The best in dock receipts releasing for trucker,honestly this company works almost 24 hours in a day issuing dock rerceipts,this is the best of all ,I highly appreciate this service.
guys patronize this company ,u will be glad u did
getting bill of lading is easy ,no fedex or dhl headache to Lagos,they have ur bol ready for pick up in Lagos,
Flexible payments options,pay naira ,pay dollars anywhere ,send receipt and u will be happy
The best in dock receipts releasing for trucker,honestly this company works almost 24 hours in a day issuing dock rerceipts,this is the best of all ,I highly appreciate this service.
guys patronize this company ,u will be glad u did
