Business Details
14 Years
experience
Your Trusted Hot Tub & Swim Spa Experts in Oxford, ME
Since 2012, Pat's Hot Tubs & Pools has served Oxford County, Maine as a family-owned business dedicated to making hot tub and pool ownership simple, safe, and enjoyable. With over 30 years of combined experience, our founders Pat and David Paine provide expert guidance on product selection, water chemistry, and maintenance. We offer a comprehensive range of services including sales, installation, and repair for above-ground and in-ground pools, Hydropool and Serenity hot tubs, and Executive and Aquatic swim spas. Our commitment to quality extends to carrying premium brands like Clearview Pool Chemicals, Serena Spa Chemicals, and Pentair products. We specialize in customized maintenance programs with computerized water analysis, vacuuming, cleaning, and sanitization options tailored to individual needs.Our locally owned operation emphasizes personalized service, competitive pricing, and education to help customers avoid common pitfalls associated with big-box store purchases. We pride ourselves on delivering exceptional value through professional service packages that save time and money while ensuring safety and longevity for all aquatic investments. Our store in Oxford, Maine serves as a one-stop shop for all pool and spa needs, combining technical expertise with community-focused customer care.
Services
Hot Tub Sales
Swim Spa Sales
Pool Maintenance
Water Analysis
Repair Services
Details
- Year established: 2012
Highlights and features
- Family-owned since 2012 with 30+ years combined industry experience
- Authorized dealer for premium brands including Hydropool and Serenity
- Customized maintenance programs with computerized water analysis
- Full-service provider covering sales, installation, and repairs
- Expert water chemistry advice to prevent common maintenance issues
What people say
Expert advice
Best customer service
Professional maintenance
Save money
Personalized solutions
Services
Hot Tub Sales
We offer a complete range of Hydropool and Serenity hot tubs designed for relaxation and muscle relief. Our inventory includes multiple sizes and colors to complement any backyard space. Our experts help customers select the perfect model based on their specific needs and budget while providing ongoing support for maintenance and operation.
Swim Spa Sales
Our Executive and Aquatic swim spas provide year-round aquatic exercise and recreation. These versatile units combine swimming, lounging, and fitness features in a compact backyard-friendly design. We offer various models including AquaTrainer and AquaPlay series with expert guidance to help customers choose the ideal configuration for their lifestyle and space requirements.
Pool Maintenance
We provide comprehensive pool maintenance services including openings, closings, and winterization. Our professional technicians offer customized programs with computerized water analysis, vacuuming, cleaning, and sanitization system installation. Customers can choose from weekly, bi-weekly, monthly, or on-demand service options to maintain optimal pool condition throughout the season.
Spa Service
Our full-service spa maintenance includes expert water chemistry testing and personalized maintenance schedules. We help customers implement proper sanitization systems while providing repair and cleaning services to ensure safe, trouble-free hot tub ownership. Our experience helps clients avoid common maintenance pitfalls and costly mistakes associated with DIY approaches.
Water Analysis
We offer professional computerized water analysis to maintain perfect chemical balance in pools and hot tubs. Our technicians provide detailed recommendations for pH levels, sanitizer concentrations, and mineral content to ensure water safety and equipment longevity. This service helps prevent common issues like cloudy water, skin irritation, and equipment corrosion through precise chemical adjustments.
People
Pat Paine
Co-Owner
With over 30 years of experience in the pool and spa industry, Pat Paine brings extensive technical knowledge and customer service expertise to Pat's Hot Tubs & Pools. As co-owner, she specializes in water chemistry analysis and personalized maintenance solutions while ensuring every customer receives professional, reliable service.
David Paine
Co-Owner
David Paine co-founded Pat's Hot Tubs & Pools with his wife Pat in 2012. His 30+ year career in aquatic products includes technical expertise in hot tub and pool systems installation, repair, and maintenance. He focuses on product selection guidance and ensuring customers understand proper equipment operation and care.
Questions
What products do you sell?
We offer Hydropool and Serenity hot tubs, Executive and Aquatic swim spas, and complete pool systems with premium chemical brands like Clearview and Serena.
Do you service both residential and commercial pools?
We specialize in residential pool and hot tub services including maintenance, repairs, and seasonal preparation for homeowners in Oxford County.
What maintenance programs do you offer?
We provide customized maintenance plans with weekly, bi-weekly, monthly, or on-demand service options including water analysis, cleaning, and sanitization system installation.
Are you open year-round?
Our store operates year-round with regular hours Monday-Saturday, offering seasonal preparation services for winterization and spring openings.
Do you offer emergency repair services?
We recommend contacting us during regular business hours for urgent issues, though we don't provide after-hours emergency repair services.
Reviews (4)
Brian W.
Sep 05, 2021
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A great experience from the first interaction to the final installation.
Pat and the team are all top-notch and did a great job of helping us choose the right hot tub for our needs and then communicated regularly on delivery timing, since the pandemic had resulted in significant backorders everywhere. The team was careful in managing the installation and then took the time to walk us through the features of the new hot tub, as well as educate us on proper spa chemical management. Most of all, everyone at Pat's Hot Tubs and Pools is friendly, courteous, and a pleasure to work with. Many companies
Pat and the team are all top-notch and did a great job of helping us choose the right hot tub for our needs and then communicated regularly on delivery timing, since the pandemic had resulted in significant backorders everywhere. The team was careful in managing the installation and then took the time to walk us through the features of the new hot tub, as well as educate us on proper spa chemical management. Most of all, everyone at Pat's Hot Tubs and Pools is friendly, courteous, and a pleasure to work with. Many companies
Patrick Lawler
Oct 29, 2019
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Excellent people. Full of knowledge. Always wanting to help. Always trying to do their best to help you with what you need and not sell you things you don't.
Jesse Gilbert
Dec 09, 2018
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Was trying to find an adapter to connect a new filter to my pool, very helpful and had what I needed.
Norma Nadeau
Jul 28, 2018
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I highly recommend this business...We had another pool company install our above the ground and it was a nightmare!!!! We contacted Pat and her husband David and they came down that day and got us all up and running!! They also helped us,and walked us through vacuuming our newly installed pool...We highly reccomend them to anyone buying a pool,or hot tub...They saved us from a total disaster!! Customer Service is incredibly 100% satisfaction guaranteed...Pat is extremely knowledgeable and such a wonderful person!! Thank you for saving us!!!! You are the best!!!1
