Business Details
Emergency
services
Your Trusted HVAC Partner in Charlotte
Air 72 has been serving the Charlotte area for over two decades, specializing in residential HVAC systems. Our team of EPA-certified technicians prioritizes repairs over replacements, ensuring cost-effective solutions for air conditioning, heating systems, and heat pumps. With a commitment to transparency, we offer free diagnostics, second opinions, and estimates while maintaining 24/7 availability for emergency services.Our licensed, bonded, and insured technicians undergo rigorous background checks and ongoing training to deliver reliable, customer-first service. We serve Charlotte, Matthews, Waxhaw, and surrounding communities with a focus on extending equipment lifespan through preventative maintenance and expert repairs.
Services
HVAC Maintenance
AC Repair
Heating System Service
Heat Pump Repair
Gas Furnace Service
Highlights and features
- 20+ years of HVAC experience serving Charlotte area
- EPA-certified technicians with ongoing training
- Free diagnostics, second opinions, and estimates
- 24/7 emergency service availability
- Prioritize repairs over replacements when possible
Associations and certifications
- EPA Certified
What people say
Professional service
Saved me money
Quick response
Patient technicians
Evening availability
Services
HVAC Maintenance
Our comprehensive HVAC maintenance includes bi-annual system inspections, coil cleaning, and safety checks for both heating and cooling equipment. Technicians identify potential issues before they become emergencies while optimizing system efficiency. This preventative care extends equipment lifespan and reduces energy costs through regular professional servicing.
AC Repair
We diagnose and repair all makes and models of residential air conditioning systems including Carrier, Trane, and Lennox units. Our technicians carry common replacement parts for same-day fixes while prioritizing cost-effective repairs over unnecessary replacements. Emergency service available 24/7 for urgent cooling needs.
Heating System Service
Specializing in gas and electric furnace repairs, our EPA-certified technicians service all heating system types including heat pumps and electric furnaces. We focus on restoring functionality without recommending premature replacements, offering free diagnostics and second opinions for system issues.
HVAC Installation
We install new heating and cooling systems with expert guidance on selecting appropriate equipment for home size and climate needs. Our team handles complete system replacements including gas furnace conversions while ensuring proper sizing and efficiency ratings for optimal performance.
Emergency HVAC Service
Available 24 hours a day, seven days a week for urgent heating and cooling failures. Our emergency service prioritizes immediate response times with fully stocked service vehicles enabling most repairs within a single visit during critical temperature conditions.
Questions
What HVAC services do you offer?
We provide complete HVAC services including air conditioning repair, heating system maintenance, heat pump service, furnace repairs, and system installations for residential clients in Charlotte and surrounding areas.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service for urgent heating and cooling failures with technicians available at all hours to address critical system issues.
Are your technicians certified?
All our technicians are EPA certified with ongoing training, and we perform background checks and drug testing to ensure qualified, trustworthy service professionals.
What areas do you service?
We serve Charlotte, Matthews, Waxhaw, and surrounding communities in North Carolina for all residential HVAC needs and emergency service calls.
Do you offer maintenance plans?
Yes, our $15/month HVAC maintenance plan includes twice-yearly system inspections, priority service, and 10% off repairs with technicians checking systems before summer and winter seasons.
Can you provide free estimates?
We offer free estimates for equipment replacement and repairs with no charge for service calls when repairs are performed, including free second opinions on system issues.
Reviews (7)
Sm S.
Aug 07, 2020
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Air 72 is locally owned business and I am so happy to give five stars without reservation. I have been using Air 72 services now for 3-4 years; they are by far, most professional HVAC services I have ever dealt with. Their technicians are very knowledgeable and considerate; they are straightforward to work with, they always get the job done, and if there are any issues or problems after the work is completed they will fix it in no time. They stand behind their work and you can be rest-assured, even years later if something goes wrong, they will find solutions.
Doug is a great HVAC technician
Doug is a great HVAC technician
Kathy Laughlin
Oct 29, 2019
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I use Air 72 for my maintenance twice a year and so far everything has been working great. Alex, one of their technicians, is very friendly. Recently I had John come out to give me an estimate for solar and Im hoping to get that done soon. His price was about 40% less than another quote I received. I'm very comfortable with Air72. Dozens of my neighbors use them and are very satisfied. I feel that this company is a lot more honest and trustworthy than others.
Jessica B.
Oct 05, 2019
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I call 'em like I see 'em on both sides, meaning I leave reviews both good and bad for everyone, I speak my truth.
I've lived in my residence 18 years, with my original AC unit and gas furnace. For the entire 18 years, I've had a slow steady leak & calling an HVAC company to refill refrigerant has been the drill for a long time. I've been through every scenario imaginable-AC pan full of water, AC unit freezing, AC drain clogged & plumber required, you name it - I've been there -- including with every other vendor in town. My next strategic move was to purchase
I've lived in my residence 18 years, with my original AC unit and gas furnace. For the entire 18 years, I've had a slow steady leak & calling an HVAC company to refill refrigerant has been the drill for a long time. I've been through every scenario imaginable-AC pan full of water, AC unit freezing, AC drain clogged & plumber required, you name it - I've been there -- including with every other vendor in town. My next strategic move was to purchase
Bryan Stewart
Aug 25, 2019
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Air72 is hands down the best HVAC company I have ever used for maintenance and repairs. John and his staff are very knowledgeable, friendly, and most importantly prompt. If you are looking for a HVAC company I would highly recommend Air72.
Michael Walsh
Aug 20, 2019
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All I have to say is that when you have a problem with your heat or a/c you need to call Air 72. They are by far the best when it comes to service. John and his staff are courteous and go out of their way to satisfy their customers anytime day or night.
Tim L.
Jul 29, 2019
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Hand down best price, customer service, and quality of work. Fact that they are only want look up for duke energy discounts and etc. you can't go wrong with em. Other "big" company try to charge me mid 5digits while they are doing it for high 4digits it's amazing. Plus we replacing two units not just one! Other "big" company trying to charge us one units for total of two units air 72 charging us! Also Mary Jo help through all the process. She make it very easy and understandable explanation. Definitely I have few friends need A/C work done. Guess who they going to
Robert Oz
Jul 15, 2019
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The best ac/heat service we have ever worked with. They are prompt, reasonably priced, polite, and very professional. Would not recommend anyone else but Air 72.
